Rowena Cruz
Scarborough, Ontario Travel Agent
Loopline Travel, an independent agent with Nexion, CA, a TL Network Affiliate Agency
Years of Experience: 8
Email Me
Certified Travel Counsellor
My passion to traveling made me decide to become a travel consultant. I have studied and received certification to be a Travel Consultant.
Aside from education, I have travelled to different places and will continue to travel. I am very passionate when it comes to travelling all over the world. My desire to see the world and experience its many different cultures has allowed me to start my dream by first touring some cities in the United States, as well as my new home, Canada. From there, my desire grew and led me to countries beyond North America such as Hongkong, Austria, Czech Republic, Italy, France, London, Greece, Japan, Korea, Philippines, and there is no sign of me stopping any time soon. I've also done river cruising in Paris and ocean cruising in the Caribbean.
I hope to share my passion with everyone else; utilizing it to provide other travelers with high quality services that will help them make the most out of their travels around the world.
Loopline Travel is affiliated with Nexion Travel Group, 100-235 North Centre Rd, London, On N5X 4E7 HQ Phone 5196606966 TICO Reg # 1549342
My Areas of Expertise
DESTINATIONS
Philippines
South Korea
Austria
Italy
Tokyo
INTERESTS
Family Vacations
Cruises
River Cruises
LANGUAGES
English
English
Tagalog
SUPPLIER PARTNERS
Royal Caribbean
Globus
Certified Travel Counsellor
Avalon Waterways Specialist
Certified Globus Tour Expert
Monograms Booking Agent
Reliable and accommodating agent
Reviewed By Deng - Downingtown, Pennsylvania | Traveled to Philippines ~ East and Southeast Asia
Accommodated our requests when booking our trip. Helped us find the best price. Very prompt in responding to my inquiries.
I would recommend this agent to my family and friends
7 of 12 people found this review helpful
Reliable Agent!!
Reviewed By Belle - Ajax,Ontario | Traveled to Philippines ~ East and Southeast Asia
A very reliable agent and she will support you all the way!!
I would recommend this agent to my family and friends
6 of 10 people found this review helpful
Paris
Reviewed By Rowena - Toronto | Traveled to
Rowena is awesome. She helped in every details of the trip. She made recommendations but of course she made me aware that final decision was mine. She made booking easy and less expensive for me. She was fun to talk to and very detailed and clear when she writes to me via email. Actually, i had recommended her to a friend even though I have not done business with her because i know Rowena capable of providing great service and knowledgeable in what she does. Great job tokayo! Continue what you do best and where your heart is!
I would recommend this agent to my family and friends
64 of 127 people found this review helpful
Very friendly, helpful and professional!
Reviewed By Eva - Toronto, ON | Traveled to Philippines ~ East and Southeast Asia
Rowena had been a pleasure to work with. She is super attentive and responds in a timely manner. She takes extra steps to help when we were experienced issues with Covid.
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
She made our first trip to DR fun and memorable.
Reviewed By Veron - Ontario Canada | Traveled to Dominican Republic ~ Caribbean
Very accommodating! Always have time to answer cluents' questions.
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
She knows where to find the best deals.
Reviewed By Yoyena - Newmarket ON | Traveled to Philippines ~ East and Southeast Asia
She is very prompt in responding to inquiries.
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
Always a blast!
Reviewed By Lyn - Scarborough | Traveled to Florida ~ USA
Professional and treats you as one of her family member.She booked our Disney, Cuba, Paris, London, and Manila trip.
I would recommend this agent to my family and friends
4 of 9 people found this review helpful
Great travel agent!
Reviewed By Pinx - New York | Traveled to Philippines ~ East and Southeast Asia
It was an emergency flight that we needed to book that Rowena helped us. Pandemic is still making big impact with air travels with all of the requirements between countries, plus it was peak holiday season . She managed to get us ( 5 ) plane tickets ,hotel reservation (Philippines’ required to isolate upon arrival). She walked us thru step by step on what we needed to do ,pcr testing and other paperworks. The trip wasn’t a holiday ( death of a relative ) but with all her help she made the trip less stressful. She’s always a phone call away from the moment you buy a ticket up to when you get back home .
I would recommend this agent to my family and friends
6 of 13 people found this review helpful
Hassle Free Amidst Pandemic Trip
Reviewed By AA - Canada | Traveled to Cebu ~ Philippines ~ East and Southeast Asia
Very accommodating, prompt, and specific in responding to queries.
I would recommend this agent to my family and friends
3 of 7 people found this review helpful
The best trip of my lifetime!
Reviewed By Vee - St. Catharines, Ontario | Traveled to Philippines ~ East and Southeast Asia
She is always available, well organized and willing to go that extra step for her clients
I would recommend this agent to my family and friends
4 of 9 people found this review helpful
Trip Back to Canada for Our Dad
Reviewed By Rexy - Toronto, ON | Traveled to Manila ~ Philippines ~ East and Southeast Asia
Rowena is professional, courteous and provides excellent customer service.
I would recommend this agent to my family and friends
5 of 12 people found this review helpful
Service With A Heart
Reviewed By Michelle - Toronto, Canada | Traveled to Atlanta ~ Georgia ~ USA
Rowena is very detail oriented, thorough, and very professional with her dealings. She is very personable and knows her products well.
I would recommend this agent to my family and friends
7 of 16 people found this review helpful
It was nice to be home again in the philippines
Reviewed By Randolph - Toronto , Canada | Traveled to Philippines ~ East and Southeast Asia
Helpful - she did her best to help me in the processing of my travel papers until i was able fly out of canada
I would recommend this agent to my family and friends
3 of 9 people found this review helpful
Best Trip Ever!
Reviewed By Jenny - TORONTO | Traveled to Cuba ~ Caribbean
Rowena is an amazing agent; very patient and professional. We are a large group and she made sure to accommodate our requests.
I would recommend this agent to my family and friends
42 of 87 people found this review helpful
Solid Service
Reviewed By MCG - Albany, NY | Traveled to Philippines ~ East and Southeast Asia
Rowena gave me and my siblings a wonderful, personalized service. She helped us to navigate traveling during the pandemic and fulfilling all the complicated quarantine requirements, etc. We were able to contact her even during off hours with questions (and even when she was feeling under the weather herself!) and she did everything to help us, making extra arrangements, offering suggestions, and providing a guidance and information.
I would recommend this agent to my family and friends
4 of 12 people found this review helpful
Best Service
Reviewed By D Cruz - Scarborough, ON | Traveled to Manila
She makes things happen. Whether you are going to a dream vacation or an emergency trip, you will get the service you deserve.
I would recommend this agent to my family and friends
59 of 122 people found this review helpful
Stress-free cruising.
Reviewed By Vivian - Philippines | Traveled to Baltic Sea ~ At Sea ~ At Sea
Rowena made sure all our requests are attended to right away, she is always available anytime you get in touch. And mostimportantly, she even took care of our online boarding requirements with the cruise ship. All we had to do is be there on the day of embarkation.The free HOHO in Copenhagen she arranged for our group was also much appreciated.
Every aspect of the cruise was well taken cared of.
Thank you, Rowena.
I would recommend this agent to my family and friends
Rowena Cruz responded:
It was my pleasure assisting you and your group on your European cruise, Dr Vivian. I look forward to helping you plan for your next trip. Please do not hesitate to contact me any time. Thank you.
It was my pleasure assisting you and your group on your European cruise, Dr Vivian. I look forward to helping you plan for your next trip. Please do not hesitate to contact me any time. Thank you.
71 of 146 people found this review helpful
Trip was a memorable as we were complete.
Reviewed By Maria - Toronto Ontario | Traveled to Cuba ~ Caribbean
Rowena has been very accommodating and helpful when were planning this trip. She makes it a point to be available whenever I need information from her. She’s very reliable!
I would recommend this agent to my family and friends
43 of 92 people found this review helpful
Use Rowena and Ensure your trip is problem free!
Reviewed By JamilTheRealtor - Markham, ON, Canada | Traveled to Italy ~ Europe
Rowena is incredibly patient and easy to work with. This is the first time I've ever needed a travel agent and was hesitant. She made the process easy, pleasurable, and would recommend her service to anyone needing assistance. As a side note, she always beat anyone elses price when it came to flights and hotels.
I would recommend this agent to my family and friends
34 of 76 people found this review helpful
Very nice vacation
Reviewed By Eric katigbak - Keswick Ontario | Traveled to Philippines ~ East and Southeast Asia
Very helpful and knolegabe she gave me many options and was always prompt getting back with information
I would recommend this agent to my family and friends
Rowena Cruz responded:
Thank you Eric. It was my pleasure to help you and your family with your trip. Until next time.
Thank you Eric. It was my pleasure to help you and your family with your trip. Until next time.
63 of 134 people found this review helpful
Took the stress out of planning my european cruise
Reviewed By Mario - Woodbridge, Ontario | Traveled to
Rowena was amazing, She booked our Mediterranean cruise for our family. She went over and beyond with booking the cruise, organizing flights/hotel in Barcelona at a very good rate, and helped me plan and book all of our excursions off the ship. I was never treated like that by any agent in all the times i have travelled. She has now become not only my agent for future trips, but also a good friend.
I would recommend this agent to my family and friends
64 of 137 people found this review helpful
Cruise worth remembering
Reviewed By Roni - Quezon City | Traveled to Baltic Sea ~ At Sea ~ At Sea
Very helpful, quick to respond to emails and queries.
I would recommend this agent to my family and friends
76 of 163 people found this review helpful
She made our trip as fun and easy for us
Reviewed By Precy Cuyugan - Toronto, Canada | Traveled to
Rowena is my travel consultant from now on. I am satisfied to her excellent service, very responsible, helpful, and knowledge is perfect. She shared her quality times in all my questions with smile. I definitely recommend her to my friends, family and clients.
I would recommend this agent to my family and friends
73 of 157 people found this review helpful
She
Reviewed By lanie - Canada | Traveled to
She's awesome, very efficient and approachable ."did all planning for my vacation, .Definitely I will consult her again on my next trip.
I would recommend this agent to my family and friends
70 of 155 people found this review helpful
Made planning my trip a breeze!
Reviewed By Q - Toronto, ON | Traveled to
Rowena is awesome! She made my trip so much more enjoyable because I didn't have to stress about my transportation to and from the hotel or the busy line ups at all the tourist attractions. She is very flexible and caters your packages to your needs. I would definitely recommend Rowena to all my friends and will book all my trips with her from now on. Thanks Rowena!
I would recommend this agent to my family and friends
79 of 174 people found this review helpful
A cruise made possible
Reviewed By Ms G - Quezon City Philippines | Traveled to Baltic Sea ~ At Sea ~ At Sea
Rowena answers email quickly since we communicated by email and viber most of the time.
I would recommend this agent to my family and friends
Rowena Cruz responded:
Thank you Dr. Grace. It was my pleasure assisting you and your group with your European cruise.
Thank you Dr. Grace. It was my pleasure assisting you and your group with your European cruise.
56 of 131 people found this review helpful
Super helpful
Reviewed By eunice - Toronto, ON | Traveled to
Rowena helped me book a flight for my Europe trip. I personally find booking any trip stressful and tedious but she helped me find the best deal in no time! Very efficient, got back to me right away. Excellent 5/5
I would recommend this agent to my family and friends
41 of 102 people found this review helpful
My trip was excellent & very good.
Reviewed By Raj - Etobicoke, Ontario | Traveled to Puerto Plata ~ Dominican Republic ~ Caribbean
Rowena is the best person as a travel agent. She know the job very well. She is very calm and take her time to find you a best deal. I was very happy when she help me & my wife to find a good airfare price when we travelled this year. Well done & hat off.
I would recommend this agent to my family and friends
45 of 126 people found this review helpful