Home > Find a Travel Agent > Alberta > Val Burnett
https://agentprofiler.travelleaders.com/Common/Handlers/img_handler.ashx?type=agt&id=101183

Val Burnett

Lacombe, Alberta Travel Agent
If you see the text box to the right do not fill it in
Val Burnett

Val Burnett

Lacombe, Alberta Travel Agent
An independent agent with Nexion CA in London, ON, a TL Network affiliate agency
Years of Experience: 2
21 Reviews | 100% Recommended
If you see the text box to the right do not fill it in
FacebookTwiterPinterestInstagram

Caribbean, Mexico, Europe & Cruise Specialist

Heavenly Sunset - Puerto Adventuras
Heavenly Sunset - Puerto Adventuras

My name is Val Burnett and I specialize in customizing relaxing, fun and memorable vacations for my clients from my home-office in Central Alberta, Canada. I’ve always been a great organizer and planner, combined with a lifelong love for traveling, this makes for passionate and efficient travel adviser.

I believe continued education is a big part of ensuring my knowledge and skills as a travel adviser and I continue to develop this to provide the best experience possible for my clients. I regularly attend supplier events, webinars and seek out to experience new destinations and properties to have a more in depth knowledge.

Recently, I became a Certified Leisure Travel Specialist! During this two year study program, I gained knowledge and experience in sales, customer service, ocean & river cruise sales, destination, supplier and lifestyle.

I specialize in customizing unique leisure vacations for individuals, couples, families and groups of any size to destinations all over the world!

My specialties include All-Inclusive vacations, river or ocean cruises, group travel, honeymoons, destination weddings and guided tours.

From dreams to destination, I will provide peace of mind wherever you travel!

Some recent bookings include trips to:

  • Africa
  • Rome
  • Australia
  • USA
  • Mexico
  • Belize
  • Italy
  • Caribbean
  • Costa Rica
  • And more!

I want your vacation to inspire you and give you a greater appreciation for life and the world. Most importantly, I want it to be a lot of fun! I’ll make this possible by doing all of the research and planning for you so you never have to worry about the details.

I’ve always been known as the organizer in my family, and it’s a skill that helps me plan seamless vacations for individuals, couples and groups of all sizes. I want you to explore and experience everything you want on your trip, and I’ll help you pace yourself so you never get overwhelmed or miss something important.

I’m also able to work quickly when under pressure, and I’ll be ready to assist you should your plans change, a flight gets delayed, or any other inconvenience occurs. You can even call me for some activity recommendations or other tips, and I’ll always be happy to help!

Traveling shouldn’t have any limits. With my experience, I’m ready to book your next unforgettable vacation today!

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Certified Leisure Travel Specialist
Royal Caribbean University Master of Adventure
Norwegian Cruise Line University Master's Degree
Celebrity Cruises 5 Star Academy Travel Partner
Air Canada Expert - Air Canada Global Sales
MSC Cruises Certified Specialist

My Reviews

Rating: 5 21 Reviews | 100% Recommended

Family Trip at Christmas

Reviewed By Sandy - FORT ST.JOHN | Traveled to Cancun ~ Quintana Roo ~ Mexico
Very professional and efficient
I would recommend this agent to my family and friends
6 of 9 people found this review helpful
Was this review helpful to you? YES | NO

Great cruise.

Reviewed By Yyc sandy - Calgary | Traveled to Danube ~ On the River ~ At Sea
Val was our TA for Viking river cruise and was able to obtain several “extras”
I would recommend this agent to my family and friends
4 of 5 people found this review helpful
Was this review helpful to you? YES | NO

Glad we found Val Burnett for our travel needs.

Reviewed By Totally a Fan of Val Burnett - Calgary, Alberta | Traveled to Cancun, Mexico
In the last couple of years we have been fortunate to have Val handle 4 trips for us. She proved to be exceptional in getting us a wonderful experience at a reasonable cost. However, the true measure of customer service is not when things go smoothly., it is when there are problems. Our last two trips, one to Europe and the Mediterranean and the second to Mazatlan had to be cancelled. The first due to the death of an immediate family member on the second day of our trip, the the second due to Covid-19. Val was truly amazing! She was available 24/7, and handled everything for us in a very efficient way. I should mention that the cancellation of our Mazatland trip by Sun Wing, meant Val did not get her commission for all the work she did arranging the trip, then handling all the headaches associated with the cancellation. Of all the travel agents we have used over the years, Val Burnett is by far and above the best ever! We will not use anyone else now.
I would recommend this agent to my family and friends
5 of 8 people found this review helpful
Was this review helpful to you? YES | NO

Our First Trip Ever!

Reviewed By Brenda - Ponoka, Alberta | Traveled to Mazatlan ~ Sinaloa ~ Mexico
Val was great! It was our first trip ever and she provided us with everything we needed! Answered all our “first time traveler” questions and made us feel comfortable with our choice. We will definitely be looking at future trips and using Val as our agent! Thank you again for everything!
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
Was this review helpful to you? YES | NO

Best travel agent ever!

Reviewed By A very happy client. - Calgary, Alberta | Traveled to Cancun ~ Quintana Roo ~ Mexico
In the last couple of years we have booked 4 trips with Val Burnett. She proved to be exceptional at finding us the best holidays at reasonable prices. But.... the true measure of customer service is not when everything goes well, it is how your agent handles everything when something goes wrong.
Our last two trips had to be cancelled. The first was due to the death of an immediate family member on our second day of a European holiday then a Mediterranean cruise, and the second to Mazatlan was due to Covid-19. Val was amazing! She was available 24/7, and handled everything for us with such calm efficiency. I should mention that Val lost her commission for all her work before and after the cancellation due to Covid-19, yet she worked tirelessly on our behalf. Of all our travel agents over the years, Val Burnett is by far and above, the best ever! We will not use anyone else for our travel needs now.
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
Was this review helpful to you? YES | NO

Wonderful trip with no surprises

Reviewed By Kuhner - Bentley ab canada | Traveled to Mazatlan ~ Sinaloa ~ Mexico
Awesome
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
Was this review helpful to you? YES | NO

First time trip

Reviewed By Matt & Steph - Fort mcmurray | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Val was extremely amazing to work with and we cant wait to book with her again! She was very helpful with info about everything from stores and shops to visit to excursions and all of the above. As a first time traveler this made things so much less stressful. Highly recommend booking with Val again
I would recommend this agent to my family and friends
Val Burnett responded:
Thank you Matt & Steph! It was my pleasure working with you. I am glad that I was able to provide a wonderful experience and less stress for your first time traveling! That is so important to me and I look forward to many more adventures together!
5 of 9 people found this review helpful
Was this review helpful to you? YES | NO

Holy Land Tour. Fantastic!

Reviewed By Greg - Charlie Lake, BC | Traveled to Israel ~ Middle East
Val did a great job in booking our flights to Israel. Very helpful and informative and seemed on top of everything.
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
Was this review helpful to you? YES | NO

Exceptional Service and Expertise

Reviewed By Tannis - Red Deer, Alberta | Traveled to Europe
Val is very responsive to emails. Her prices are no more expensive than booking online, but she offers a great deal of expertise, as well as assistance while you are on your trip should something go wrong. When we had issues with our rental car and flight changes, she was available to help us out.
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
Was this review helpful to you? YES | NO

Great Agent before, during and after trip.

Reviewed By ConnieL - Calgary, Alberta | Traveled to Barcelona ~ Spain ~ Europe
Val was very thorough researching cruises, accommodations, activities to do while in Barcelona. She is very knowledgeable about cruises, cabin location, deals, upgrades and pre-purchases that are worthwhile. She arranges accommodations that are proven, locations and activities that are perfect. She was available by messaging late at night and very early in the morning to handle any issues. I felt Val really cared that we had a great holiday and was there for us throughout our trip.
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
Was this review helpful to you? YES | NO

Trusted advisor

Reviewed By Keen - Edmonton, Alberta | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Val is always available to help, her response time is unbeatable. Val will go out of her way to make sure her clients are taken care of!
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
Was this review helpful to you? YES | NO

Always a wonderful experience!

Reviewed By Cathie and Arnie - Portage la Prairie, MB | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Val has gone above and beyond to make sure our holidays have been the best experiences we could ask for. 2019 - In Mexico she booked us into the most fabulous villa you have ever seen; 2020 - in San Juan, she arranged for early check-in for us so that we had somewhere to call home when we arrived at 7:00 am. She was always there for us, every step of the way.
I would recommend this agent to my family and friends
4 of 8 people found this review helpful
Was this review helpful to you? YES | NO

Girls Trip Challenge Accepted

Reviewed By Snickel - Fort St John | Traveled to Huatulco ~ Oaxaca ~ Mexico
Professional and fast service. Got us a great rate and coordinated travel from two starting points.
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
Was this review helpful to you? YES | NO

Would recommend to family and friends!!

Reviewed By BZ - Red Deer | Traveled to Mexico ~ Mexico
Excellent! Very helpful and answered all my annoying questions lol
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
Was this review helpful to you? YES | NO

No price could ever replace service like this

Reviewed By Grateful - Ft McMurray | Traveled to Mazatlan ~ Sinaloa ~ Mexico
I never thought a travel agent could save us so much money and when we really needed her with our vacation, she was right there. I could not imagine the cost and stress that Val saved us. Before our trip started we had a family emergency and could not start on time with our previous schedule. Val took control and just let us know what our new itinerary and flight schedules were. There is no price tag to that kind of service.
I would recommend this agent to my family and friends
2 of 5 people found this review helpful
Was this review helpful to you? YES | NO

Making travel plans simple

Reviewed By Shawn - Lethbridge, Alberta | Traveled to Mexico
Working with Val made everything so easy and streamlined. Have a problem? Talk to Val it will be cleared up in no time. Have a question about anything at all? Talk to Val if she doesn't already know the answer she will get it asap. Want a suggestion on an excursion or where to eat or almost anything? Talk to Val. A complete fountain of knowledge. What I'm trying to say is any trip I take from this day forward will be handled by this awesome company and especially this awesome lady.
I would recommend this agent to my family and friends
4 of 9 people found this review helpful
Was this review helpful to you? YES | NO

Best travel agent

Reviewed By Greg - Lacombe | Traveled to Disneyland ~ California ~ USA
She was very professional and knowledgeable. Val got everything right with regards to what we were looking for in our trip. She was easy to deal with as well as no pressure sales. I recommend her to anyone I know or meet.
I would recommend this agent to my family and friends
3 of 7 people found this review helpful
Was this review helpful to you? YES | NO

We had the best time at Dreams Tulum

Reviewed By Smiley - Edmonton, AB | Traveled to Tulum ~ Mexico ~ Mexico
Loved working with Val, she went far and beyond with her service. We welcomed her suggestions on hotels to stay at and loved it when we got there.
I would recommend this agent to my family and friends
3 of 8 people found this review helpful
Was this review helpful to you? YES | NO

Excellent

Reviewed By Traveler - Lacombe, Alberta | Traveled to Cancun ~ Quintana Roo ~ Mexico
Val was very eager to assist our family with all our travel needs and provided us with other travel ideas for our trip . Val checked up to ensure we had a good trip after we returned.
I have recommended Val’s service to friends and family and will continue to do so.
I would recommend this agent to my family and friends
3 of 8 people found this review helpful
Was this review helpful to you? YES | NO

Our, Once in a Lifetime Trip

Reviewed By Gorilla - Okotoks Alberta | Traveled to Mexico ~ Mexico
Totally organized, communicates exceptionally well with her clients!
I would recommend this agent to my family and friends
3 of 9 people found this review helpful
Was this review helpful to you? YES | NO

Great Mexican Getaway

Reviewed By N&B - Killam | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Had a great, painless experience using Val as our travel agent. She was kind , and always willing to answer any questions or concerns.
I would recommend this agent to my family and friends
1 of 6 people found this review helpful
Was this review helpful to you? YES | NO

Customer Testimonials

An Advocate To Help You!

Val is wonderful, and has helped us with booking 3 different trips. She saved us significant costs on Europe flights. She also has helped us when we had issues with flight changes, rental cars etc. It is great to have an advocate to help you when you are traveling and the unforeseen occurs.

Provided by T. Rode

Playa Del Carmen Getaway

Val was more than helpful finding our dream vacation, super accommodating, and always there when we had questions. Easy to book via email, and phone call! We would definitely book with Val again, thanks for the great knowledge and great experience !!! Panama jack in playa del Carmen was absolutely amazing, the staff were fantastic, very catering , and very pleasant to deal with . Food at the resort was absolutely top notch. Location was perfect very close to the busy part of town, with loads to do ! And loads to see . Did a few excursions that were phenomenal! I have zero bad things to say about this resort, and 100% would go back in a heartbeat.

Provided by T. Dayne

Family Vacation - Dreams Tulum

Our Family a group of 10 of us just got back from a 10 day vacation to Dream Tulum. It was wonderful and Val is the most amazing travel agent we have ever dealt with. Thank you Val for making this trip so easy and even checking in to make sure everything was as it was suppose to be. You went beyond what I ever expected. Would totally book through Wanderlust again and recommend you to anyone looking to travel with great service.

Provided by M. Woroschuk

Day Of The Dead - Sandos

We definitely had a great time at the Sandos - the rooms were excellent and right beside one another, they were clean and the AC worked well. We were on the ground level, which we all loved, the monkeys were at our balcony in the trees for about 1 hour on one morning so we were pretty excited. The Day of the Dead celebrations were really cool - a parade and they had food stands all around the restaurant circle and it was some of the best food we ate all week! The a la carte's were great - the buffets were ok. The beach was great - even though it was small - it was clean, the water was clean and the sun was nice and hot. We loved all the walking areas on the resort - we saw all the cenotes and the animals. Thank you for all you did in helping us plan this out - the private shuttle was definitely worth it! I'll be in touch in the New Year to plan our next trip - likely in Oct/Nov again. Thanks! Nicole and family

Provided by N. Sabo

Mexica Family Vacation

We had an amazing vacation in Mexico at Riu Jalisco thanks to https://www.facebook.com/thewanderlustgetaway The price was less than I could have gotten on my own and the resort options were catered to our family needs. I would total recommend contacting Val Burnett to arrange your next getaway. Thanks for the help Val!!!

Provided by Jason O. Okotoks, AB

Dream Honeymoon

Wanderlust Getaway has helped us so much booking our dream honeymoon, excursions and more! If your thinking of planning a trip - grab a free quote from Val Burnett! She has a wealth of knowledge and a love for travelling and planning! Worst case scenario - she plans your trip for you - all the details! Best case scenario - she plans your trip for you and saves you money!

Provided by Jessica O. Sicamous, BC

Vegas Birthday Getaway

Wanderlust helped me set up my birthday vacay for this year to Vegas!! Super helpful! Here’s to stress free vacay planning! Highly suggest Wanderlust! Val was amazing, friendly, patient and got us the best deal available

Provided by Cree J. Revelstoke, BC