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Val Burnett

Lacombe, Alberta Travel Agent
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Val Burnett

Val Burnett

Lacombe, Alberta Travel Agent
Wanderlust Getaway, an independent agent with Nexion, CA, a TL Network Affiliate Agency
Years of Experience: 4
61 Reviews | 100% Recommended
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Caribbean, Mexico, Europe & Cruise Specialist

Heavenly Sunset - Puerto Adventuras
Heavenly Sunset - Puerto Adventuras

My name is Val Burnett and I specialize in customizing relaxing, fun and memorable vacations for my clients from my home-office in Central Alberta, Canada. I’ve always been a great organizer and planner, combined with a lifelong love for traveling, this makes for passionate and efficient travel adviser.

I believe continued education is a big part of ensuring my knowledge and skills as a travel adviser and I continue to develop this to provide the best experience possible for my clients. I regularly attend supplier events, webinars and seek out to experience new destinations and properties to have a more in depth knowledge.

Recently, I became a Certified Leisure Travel Specialist! During this two year study program, I gained knowledge and experience in sales, customer service, ocean & river cruise sales, destination, supplier and lifestyle.

I specialize in customizing unique leisure vacations for individuals, couples, families and groups of any size to destinations all over the world!

My specialties include All-Inclusive vacations, river or ocean cruises, group travel, honeymoons, destination weddings and guided tours.

From dreams to destination, I will provide peace of mind wherever you travel!

Some recent bookings include trips to:

  • Africa
  • Rome
  • Australia
  • USA
  • Mexico
  • Belize
  • Italy
  • Caribbean
  • Costa Rica
  • And more!

I want your vacation to inspire you and give you a greater appreciation for life and the world. Most importantly, I want it to be a lot of fun! I’ll make this possible by doing all of the research and planning for you so you never have to worry about the details.

I’ve always been known as the organizer in my family, and it’s a skill that helps me plan seamless vacations for individuals, couples and groups of all sizes. I want you to explore and experience everything you want on your trip, and I’ll help you pace yourself so you never get overwhelmed or miss something important.

I’m also able to work quickly when under pressure, and I’ll be ready to assist you should your plans change, a flight gets delayed, or any other inconvenience occurs. You can even call me for some activity recommendations or other tips, and I’ll always be happy to help!

Traveling shouldn’t have any limits. With my experience, I’m ready to book your next unforgettable vacation today!

CERTIFICATES & AWARDS

Certified Leisure Travel Specialist
Royal Caribbean University Master of Adventure
Norwegian Cruise Line University Master's Degree
Celebrity Cruises 5 Star Academy Travel Partner
Air Canada Expert - Air Canada Global Sales
MSC Cruises Certified Specialist

My Reviews

Rating: 4.9 61 Reviews | 100% Recommended

Our First Trip Ever!

Reviewed By Brenda - Ponoka, Alberta | Traveled to Mazatlan ~ Sinaloa ~ Mexico
Val was great! It was our first trip ever and she provided us with everything we needed! Answered all our “first time traveler” questions and made us feel comfortable with our choice. We will definitely be looking at future trips and using Val as our agent! Thank you again for everything!
I would recommend this agent to my family and friends
29 of 52 people found this review helpful
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Holy Land Tour. Fantastic!

Reviewed By Greg - Charlie Lake, BC | Traveled to Israel ~ Middle East
Val did a great job in booking our flights to Israel. Very helpful and informative and seemed on top of everything.
I would recommend this agent to my family and friends
26 of 48 people found this review helpful
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Amazing vacation

Reviewed By Anita - Edmonton | Traveled to Ixtapa ~ Guerrero ~ Mexico
Val did an great job. She put together the perfect package for me.
I would recommend this agent to my family and friends
4 of 5 people found this review helpful
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Amazing family vacation

Reviewed By Family of 4 - Blackfalds | Traveled to Dominican Republic ~ Caribbean
Val was amazing to work with. Very honest in her recommendations and prompt with communication. Kept us completely informed throughout changing protocols.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Best trip ever...but then, aren't they all!

Reviewed By Cathie and Arnie - Portage la Prairie MB | Traveled to Parksville ~ British Columbia ~ Canada
Val is second to none; she always goes above and beyond to make sure your experience is the best that it can be.
I would recommend this agent to my family and friends
5 of 8 people found this review helpful
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The best family trip we could have imagined!

Reviewed By JWoodland - Calgary, Alberta | Traveled to Jalisco ~ Mexico
She was awesome and so helpful with information regarding the resort and travel due to Covid-19. We will definitly be using Val again for our future travels arrangements.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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First trip since the pandemic began

Reviewed By Carina - Calgary, Alberta | Traveled to Mazatlan ~ Sinaloa ~ Mexico
Val was amazing to work with. Her detailed travel documents, recommendations and instructions were amazing. She puts a lot of time into preparing information for her clients and it was appreciated. She was always very reachable which was great as I had so many questions travelling for the first time since the pandemic. All the new restrictions and requirements were all laid out for us in one spot thanks to Val. Will for sure be booking a trip with her again.
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Best travel agent

Reviewed By Greg - Lacombe | Traveled to Disneyland ~ California ~ USA
She was very professional and knowledgeable. Val got everything right with regards to what we were looking for in our trip. She was easy to deal with as well as no pressure sales. I recommend her to anyone I know or meet.
I would recommend this agent to my family and friends
19 of 37 people found this review helpful
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Girls Trip Challenge Accepted

Reviewed By Snickel - Fort St John | Traveled to Huatulco ~ Oaxaca ~ Mexico
Professional and fast service. Got us a great rate and coordinated travel from two starting points.
I would recommend this agent to my family and friends
24 of 47 people found this review helpful
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Would recommend to family and friends!!

Reviewed By BZ - Red Deer | Traveled to Mexico ~ Mexico
Excellent! Very helpful and answered all my annoying questions lol
I would recommend this agent to my family and friends
23 of 45 people found this review helpful
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Mexico

Reviewed By Stacey - Alberta | Traveled to Mexico
I have been using Val for a few years now and would not use anyone else!! She plans every detail and gets back to you promptly and takes care of any issues that come up! And she knows her stuff!!
I would recommend this agent to my family and friends
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Amazing Adventure

Reviewed By Liz - Alberta | Traveled to Morocco ~ Africa
Val’s thorough research, attention to detail, effective communication and overall professionalism allowed me to thoroughly enjoy my travels without any problems. She was constantly in touch, outlining options, during the planning process. The online itinerary also proved useful throughout, including when flight times changed.
I would recommend this agent to my family and friends
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Great Ireland Trip

Reviewed By Planidin's - Calgary, AB | Traveled to Ireland ~ Europe
Val was great to work with, always responsive.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Seamless Alberta Vacation

Reviewed By Mike, Loni and Ben - Kamloops, BC | Traveled to Drumheller ~ Alberta ~ Canada
Working with Val was a pleasure. Val was very open and prompt with communications while planning our getaway. She made herself available during our trip, even though she was enjoying some leisure time of her own at the time. While it wasn't the most elaborate or exotic trip in the world, we were made to feel like our trip and its success was important. Everything worked out as planned and many smiles were had by all travellers. Thank you Val!
I would recommend this agent to my family and friends
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Super amazing trip

Reviewed By C J - Kelowna, BC | Traveled to Dominican Republic ~ Caribbean
Val was great, super quick to answer emails and the service was fantastic!
I would recommend this agent to my family and friends
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Absolutely amazing!

Reviewed By Julie - Kelowna | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Val was very responsive, knowledgeable,
Friendly and helpful! Would highly recommend working with Val to plan your next vacation!
I would recommend this agent to my family and friends
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RnR

Reviewed By Cvivier - Red deer | Traveled to Jamaica ~ Caribbean
Val is very responsive and is very truthful about all the resorts out there.
I would recommend this agent to my family and friends
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Puerto Vallarta without the kids!

Reviewed By KATE - Calgary, Alberta | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
Val was great! She was quick to respond and communicate. She also knew a lot about the different resorts we were looking at which helped us narrow down our choices. The elecgronic app/itinerary She sent was super helpful. Will most definitely use Val again!!
I would recommend this agent to my family and friends
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Finally our anniversary trip!

Reviewed By Godber’s - Salmon Arm,BC | Traveled to Cancun ~ Quintana Roo ~ Mexico
Was a pleasure to work with! Always a quick response when I emailed asking questions or looking for information, replied evening and weekends as well! The online itinerary was perfect with all the information we needed before and during our trip.
I would recommend this agent to my family and friends
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Totally relaxed!

Reviewed By HuskieLiz - Essex, England | Traveled to Mexico
Val was very knowledgeable about the area I was going to visit, giving tips and ideas on what to do and how to go about things, Always on call if I had any problems (only one or two minor, but sorted quickly) The itinerary was "first class", never had one quite like it before, it included everything from flight timings, transfers to resorts and between resorts, trips planned, if restaurants needed prebooking, daily trips and updated travel rules, especially covid related as they are changing quite often, even letting you know the best place for testing, if needed.
There was nothing left "in doubt", everything was covered, I didn't have to worry about anything except decide what I wanted to eat lol, never had such a stress free holiday, totally needed!
I would recommend this agent to my family and friends
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Best trip that I could dream about.

Reviewed By Shelley Osberg - Okotoks, Canada | Traveled to Cancun ~ Quintana Roo ~ Mexico
Val is an awesome Travel Agent. My experience was excellent from booking to the actual trip. Tranfers to and from the airport were taken care of. Val was very helpful in suggesting various excursions. Any questions I had were promtly answered. Any issues while at the resort were taken care of quickly. I would definatly use Wanderlust Getaway again. highly
recommend Wanderlust Getaway.
I would recommend this agent to my family and friends
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The BEST Trip of our lives!

Reviewed By Bacca - Okotoks, Alberta, Canada | Traveled to Cancun ~ Quintana Roo ~ Mexico
Val's attention to the small details is of the utmost importance, as it is in the small details to let the big events happen with out a hiccup!
I would recommend this agent to my family and friends
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The best trip ever!

Reviewed By Stephanie and Jesse Zeeb - British Columbia | Traveled to Mexico
Val made everything so easy! From planning our trip, to our excursions (Highly recommend Selvatica and the Akumal Monkey Sanctuary!) everything was perfect. The electronic itinerary was so helpful, and provided all the information we needed to start our trip off stress free! Communication was fast and easy, and we couldn’t have asked for a more helpful travel agent. Our wedding was beautiful, our honeymoon fantastic, travel was simple and well planned. 100% recommend!
I would recommend this agent to my family and friends
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Awesome trip ????

Reviewed By PolarBear - Gull lake , Alberta | Traveled to Mexico
There isn't enough space here to put what I have experienced with Val Burnett. All I have to say is she goes over and beyond when it comes to traveling. 100% I'd send others to her.
I would recommend this agent to my family and friends
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One of the best family trips!

Reviewed By Sherri d - Red Deer Alberta | Traveled to Mexico ~ Mexico
Val is amazing and very knowledgeable. She takes the time to answer all of my questions ( and I had a lot, particularly because of COVID )
I would recommend this agent to my family and friends
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Stag

Reviewed By Scott - Terrace, BC | Traveled to Nashville ~ Tennessee ~ USA
Well-organized and reliable
I would recommend this agent to my family and friends
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Best trip, best travel agent!

Reviewed By Nikki - Kamloops, BC | Traveled to Huatulco ~ Oaxaca ~ Mexico
Val was amazing to work with. She found us an amazing vacation within our budget, was available 24/7 and super quick to respond to all of my many questions. She went above and beyond what I expected and we will most definitely be booking our next trip through her!
I would recommend this agent to my family and friends
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great trip

Reviewed By kim - penticton | Traveled to Ixtapa ~ Guerrero ~ Mexico
easy communication
I would recommend this agent to my family and friends
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Great trip!

Reviewed By Staci - St. Albert | Traveled to Mazatlan ~ Sinaloa ~ Mexico
Val was amazing to deal with . She went above and beyond for our group . Always responded to our inquiries in a timely manner and made sure we had all of the information we needed prior to our vacation.
I would recommend this agent to my family and friends
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Terrific

Reviewed By Lizzy - Okanagan | Traveled to Manzanillo ~ Colima ~ Mexico
Val was great especially making sure we had all of our right paperwork with covid
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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The resort was very nice

Reviewed By Cathy - Blackfalds Alberta | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Our experience was very good. We planned our trip with in 3 week, so she did an amazing job answering all our questions.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Very Efficient and always there for you

Reviewed By ConnieL - Calgary | Traveled to Panama ~ Central America
Val is very efficient, and knows her stuff. She is very thorough, explaining everything, answering all our questions. She has been there for us at midnight and 6:00 am. when we had issues. It feels like she follows our flights until we arrive safely in destination and back. Travel (especially now) can have hiccups and bumps with airlines, etc. Knowing that Val is there for us is a relief. While she sat on the phone for hours re-arranging our flights and accommodations, we went to the beach. Using a travel agent is a wonderful resource to have and Val is the best. I highly recommend her.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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First family trip to Mexico

Reviewed By Levi - Prince George bc | Traveled to Cancun ~ Quintana Roo ~ Mexico
Informative abs helpful down to every last detail
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Family Vacation to Playa del Carmen

Reviewed By Stacey - Cochrane | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
We recently worked with Val for our family vacation to Playa del Carmen and she was an absolute dream to work with. She was incredibly informative, took care of every little detail, made sure that all of our concerns were addressed, and was available whenever we needed to make adjustments. We have worked with other travel agents in the past but after working with Val, she will now be our forever agent. Thank you Val for making our vacation experience so wonderful!
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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Glad we found Val Burnett for our travel needs.

Reviewed By Totally a Fan of Val Burnett - Calgary, Alberta | Traveled to Cancun, Mexico
In the last couple of years we have been fortunate to have Val handle 4 trips for us. She proved to be exceptional in getting us a wonderful experience at a reasonable cost. However, the true measure of customer service is not when things go smoothly., it is when there are problems. Our last two trips, one to Europe and the Mediterranean and the second to Mazatlan had to be cancelled. The first due to the death of an immediate family member on the second day of our trip, the the second due to Covid-19. Val was truly amazing! She was available 24/7, and handled everything for us in a very efficient way. I should mention that the cancellation of our Mazatland trip by Sun Wing, meant Val did not get her commission for all the work she did arranging the trip, then handling all the headaches associated with the cancellation. Of all the travel agents we have used over the years, Val Burnett is by far and above the best ever! We will not use anyone else now.
I would recommend this agent to my family and friends
26 of 52 people found this review helpful
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Great Agent before, during and after trip.

Reviewed By ConnieL - Calgary, Alberta | Traveled to Barcelona ~ Spain ~ Europe
Val was very thorough researching cruises, accommodations, activities to do while in Barcelona. She is very knowledgeable about cruises, cabin location, deals, upgrades and pre-purchases that are worthwhile. She arranges accommodations that are proven, locations and activities that are perfect. She was available by messaging late at night and very early in the morning to handle any issues. I felt Val really cared that we had a great holiday and was there for us throughout our trip.
I would recommend this agent to my family and friends
18 of 36 people found this review helpful
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Good Times in Mexico

Reviewed By Cathie and Arnie - Portage la Prairie MB | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Val Burnett of Wanderlust Getaway Travel Agency has gone above and beyond for us, talked me out of the rafters when it felt like my world was falling apart when we encountered one problem after another. She was the voice of reason when our flight was cancelled and we had no idea what to do or where to turn next. She was there for us through all our ups and downs of this vacation, whether it was cancelled flights from snow storms, or leaky rooms from rain storms...she's been there to help us through whatever Mother Nature was throwing our way!
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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We had a perfect vacation.

Reviewed By NW Cruiser - Birch Bay WA. USA | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Val is the best of the best, We just couldn’t ask for a better travel advisor. She does a great job getting us into the right resort and is on top of the whole process from start to finish. I would even think of going anywhere else for our vacation needs.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Glad Val was along

Reviewed By Antonio Banderas - Mission BC | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Amazing. Great options and made us feel we weren’t alone. Looked after our little things, like testing positive during our trip and the challenges that were presented.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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Amazing trip!

Reviewed By Brenda - Ponoka, Alberta | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Thank you Val, for answering all of our questions (some before we even asked) and providing us with an exceptional experience again!
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Very fun trip. Would do this again

Reviewed By Kurt - Lethbridge | Traveled to Mazatlan ~ Sinaloa ~ Mexico
There were a couple issues with cancelations from friends who couldn't make the trip out. Val did her best to accommodate the people who still went, providing ways to get the lowest price for her travelers. Val was very communicative and easy going which made the planning portion of the trip really easy!
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Very good and very needed vacation

Reviewed By Mila - Alberta, Canada | Traveled to Dominican Republic ~ Caribbean
Val recommended a resort for us and lead us through the booking process, she was very helpful, professional and calm.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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Family trip to Mexico

Reviewed By John and Janine - Fort St. John BC | Traveled to Cancun ~ Quintana Roo ~ Mexico
Very attentive and very prompt with responses. Wonderful experience working with Val and will in the future use her business whenever possible.
I would recommend this agent to my family and friends
0 of 2 people found this review helpful
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Our 5th Anniversary

Reviewed By Robin - Kamloops | Traveled to Cancun ~ Quintana Roo ~ Mexico
Val is excellent and very fast to respond which is awesome when your in another country
I would recommend this agent to my family and friends
0 of 2 people found this review helpful
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Fantastic Xmas in Mexico

Reviewed By GregMc - Airdrie, AB | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Val was simply fantastic! Her biggest assets are her passion for what she does (which is helping people have the vacation they always wanted) and her experience. Val knows all the ins and outs of booking vacations and is very quick to offer up tips and tricks all learned from her own experience. I am a frequent traveler but in booking a Mexico trip there was probably 5-7 things I would not have thought of. Val has it all covered. The information she sends you is all first rate. Very clear, concise, and professional. I can’t say enough about the good work Val does. What is also impressive is she is very easy to get a hold of (even late at night) if you have questions. She also follows-up to see how it all went. Highly recommend working with Val Burnett.
I would recommend this agent to my family and friends
0 of 2 people found this review helpful
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Always a wonderful experience!

Reviewed By Cathie and Arnie - Portage la Prairie, MB | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Val has gone above and beyond to make sure our holidays have been the best experiences we could ask for. 2019 - In Mexico she booked us into the most fabulous villa you have ever seen; 2020 - in San Juan, she arranged for early check-in for us so that we had somewhere to call home when we arrived at 7:00 am. She was always there for us, every step of the way.
I would recommend this agent to my family and friends
26 of 54 people found this review helpful
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Our 5th Anniversary

Reviewed By Robin - Kamloops | Traveled to Cancun ~ Quintana Roo ~ Mexico
Val is excellent and very fast to respond which is awesome when your in another country
I would recommend this agent to my family and friends
1 of 5 people found this review helpful
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Couldn't Get Better!

Reviewed By Jessica - Vernon, British Columbia | Traveled to Mexico
Val goes the extra mile and with her, there is no scrambling and travel stress! We were able to rely on her. There were a number of times during our travel, where something went wrong (i.e. flight cancelations, delays, no hotels available) but Val sorted it ALL out. The resort was stunning with amazing food, service and fishing! Perfect selection of rooms, the whole family was next to one another. Val was such a pleasure to work with, we highly recommend her exceptional service!
I would recommend this agent to my family and friends
1 of 5 people found this review helpful
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Trusted advisor

Reviewed By Keen - Edmonton, Alberta | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Val is always available to help, her response time is unbeatable. Val will go out of her way to make sure her clients are taken care of!
I would recommend this agent to my family and friends
22 of 47 people found this review helpful
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Excellent

Reviewed By Traveler - Lacombe, Alberta | Traveled to Cancun ~ Quintana Roo ~ Mexico
Val was very eager to assist our family with all our travel needs and provided us with other travel ideas for our trip . Val checked up to ensure we had a good trip after we returned.
I have recommended Val’s service to friends and family and will continue to do so.
I would recommend this agent to my family and friends
19 of 41 people found this review helpful
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Best travel agent ever!

Reviewed By A very happy client. - Calgary, Alberta | Traveled to Cancun ~ Quintana Roo ~ Mexico
In the last couple of years we have booked 4 trips with Val Burnett. She proved to be exceptional at finding us the best holidays at reasonable prices. But.... the true measure of customer service is not when everything goes well, it is how your agent handles everything when something goes wrong.
Our last two trips had to be cancelled. The first was due to the death of an immediate family member on our second day of a European holiday then a Mediterranean cruise, and the second to Mazatlan was due to Covid-19. Val was amazing! She was available 24/7, and handled everything for us with such calm efficiency. I should mention that Val lost her commission for all her work before and after the cancellation due to Covid-19, yet she worked tirelessly on our behalf. Of all our travel agents over the years, Val Burnett is by far and above, the best ever! We will not use anyone else for our travel needs now.
I would recommend this agent to my family and friends
24 of 52 people found this review helpful
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Making travel plans simple

Reviewed By Shawn - Lethbridge, Alberta | Traveled to Mexico
Working with Val made everything so easy and streamlined. Have a problem? Talk to Val it will be cleared up in no time. Have a question about anything at all? Talk to Val if she doesn't already know the answer she will get it asap. Want a suggestion on an excursion or where to eat or almost anything? Talk to Val. A complete fountain of knowledge. What I'm trying to say is any trip I take from this day forward will be handled by this awesome company and especially this awesome lady.
I would recommend this agent to my family and friends
18 of 40 people found this review helpful
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Our, Once in a Lifetime Trip

Reviewed By Gorilla - Okotoks Alberta | Traveled to Mexico ~ Mexico
Totally organized, communicates exceptionally well with her clients!
I would recommend this agent to my family and friends
18 of 40 people found this review helpful
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First time trip

Reviewed By Matt & Steph - Fort mcmurray | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Val was extremely amazing to work with and we cant wait to book with her again! She was very helpful with info about everything from stores and shops to visit to excursions and all of the above. As a first time traveler this made things so much less stressful. Highly recommend booking with Val again
I would recommend this agent to my family and friends
Val Burnett responded:
Thank you Matt & Steph! It was my pleasure working with you. I am glad that I was able to provide a wonderful experience and less stress for your first time traveling! That is so important to me and I look forward to many more adventures together!
24 of 52 people found this review helpful
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We had the best time at Dreams Tulum

Reviewed By Smiley - Edmonton, AB | Traveled to Tulum ~ Mexico ~ Mexico
Loved working with Val, she went far and beyond with her service. We welcomed her suggestions on hotels to stay at and loved it when we got there.
I would recommend this agent to my family and friends
26 of 57 people found this review helpful
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Family Trip at Christmas

Reviewed By Sandy - FORT ST.JOHN | Traveled to Cancun ~ Quintana Roo ~ Mexico
Very professional and efficient
I would recommend this agent to my family and friends
29 of 63 people found this review helpful
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Great Mexican Getaway

Reviewed By N&B - Killam | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Had a great, painless experience using Val as our travel agent. She was kind , and always willing to answer any questions or concerns.
I would recommend this agent to my family and friends
16 of 39 people found this review helpful
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Exceptional Service and Expertise

Reviewed By Tannis - Red Deer, Alberta | Traveled to Europe
Val is very responsive to emails. Her prices are no more expensive than booking online, but she offers a great deal of expertise, as well as assistance while you are on your trip should something go wrong. When we had issues with our rental car and flight changes, she was available to help us out.
I would recommend this agent to my family and friends
18 of 43 people found this review helpful
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Wonderful trip with no surprises

Reviewed By Kuhner - Bentley ab canada | Traveled to Mazatlan ~ Sinaloa ~ Mexico
Awesome
I would recommend this agent to my family and friends
19 of 45 people found this review helpful
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Great cruise.

Reviewed By Yyc sandy - Calgary | Traveled to Danube ~ On the River ~ At Sea
Val was our TA for Viking river cruise and was able to obtain several “extras”
I would recommend this agent to my family and friends
16 of 43 people found this review helpful
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No price could ever replace service like this

Reviewed By Grateful - Ft McMurray | Traveled to Mazatlan ~ Sinaloa ~ Mexico
I never thought a travel agent could save us so much money and when we really needed her with our vacation, she was right there. I could not imagine the cost and stress that Val saved us. Before our trip started we had a family emergency and could not start on time with our previous schedule. Val took control and just let us know what our new itinerary and flight schedules were. There is no price tag to that kind of service.
I would recommend this agent to my family and friends
12 of 36 people found this review helpful
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Customer Testimonials

An Advocate To Help You!

Val is wonderful, and has helped us with booking 3 different trips. She saved us significant costs on Europe flights. She also has helped us when we had issues with flight changes, rental cars etc. It is great to have an advocate to help you when you are traveling and the unforeseen occurs.

Provided by T. Rode

Playa Del Carmen Getaway

Val was more than helpful finding our dream vacation, super accommodating, and always there when we had questions. Easy to book via email, and phone call! We would definitely book with Val again, thanks for the great knowledge and great experience !!! Panama jack in playa del Carmen was absolutely amazing, the staff were fantastic, very catering , and very pleasant to deal with . Food at the resort was absolutely top notch. Location was perfect very close to the busy part of town, with loads to do ! And loads to see . Did a few excursions that were phenomenal! I have zero bad things to say about this resort, and 100% would go back in a heartbeat.

Provided by T. Dayne

Family Vacation - Dreams Tulum

Our Family a group of 10 of us just got back from a 10 day vacation to Dream Tulum. It was wonderful and Val is the most amazing travel agent we have ever dealt with. Thank you Val for making this trip so easy and even checking in to make sure everything was as it was suppose to be. You went beyond what I ever expected. Would totally book through Wanderlust again and recommend you to anyone looking to travel with great service.

Provided by M. Woroschuk

Day Of The Dead - Sandos

We definitely had a great time at the Sandos - the rooms were excellent and right beside one another, they were clean and the AC worked well. We were on the ground level, which we all loved, the monkeys were at our balcony in the trees for about 1 hour on one morning so we were pretty excited. The Day of the Dead celebrations were really cool - a parade and they had food stands all around the restaurant circle and it was some of the best food we ate all week! The a la carte's were great - the buffets were ok. The beach was great - even though it was small - it was clean, the water was clean and the sun was nice and hot. We loved all the walking areas on the resort - we saw all the cenotes and the animals. Thank you for all you did in helping us plan this out - the private shuttle was definitely worth it! I'll be in touch in the New Year to plan our next trip - likely in Oct/Nov again. Thanks! Nicole and family

Provided by N. Sabo

Mexica Family Vacation

We had an amazing vacation in Mexico at Riu Jalisco thanks to https://www.facebook.com/thewanderlustgetaway The price was less than I could have gotten on my own and the resort options were catered to our family needs. I would total recommend contacting Val Burnett to arrange your next getaway. Thanks for the help Val!!!

Provided by Jason O. Okotoks, AB

Dream Honeymoon

Wanderlust Getaway has helped us so much booking our dream honeymoon, excursions and more! If your thinking of planning a trip - grab a free quote from Val Burnett! She has a wealth of knowledge and a love for travelling and planning! Worst case scenario - she plans your trip for you - all the details! Best case scenario - she plans your trip for you and saves you money!

Provided by Jessica O. Sicamous, BC

Vegas Birthday Getaway

Wanderlust helped me set up my birthday vacay for this year to Vegas!! Super helpful! Here’s to stress free vacay planning! Highly suggest Wanderlust! Val was amazing, friendly, patient and got us the best deal available

Provided by Cree J. Revelstoke, BC