Professional Travel Concierge
Let me start off by introducing myself. My name is Lauren and I am the founder and owner of Platinum Dreams Travel Concierge as well as a wife and mother of 4. Since I was a child I have always loved to experience new surroundings, cultures and adventures through travel. Travel is not only a passion but a way of life for me and my family. Not only was I lucky enough to travel throughout my childhood and gain so much from it, I have also been fortunate to travel throughout my adult life with and without my family.
My absolute favorite part of traveling is immersing myself in the surroundings of my destination and experiencing all the local culinary delights that are unique to an area. If there is one thing in life that truly makes me feel a sense of bliss, it is traveling somewhere I have never been.
I have been in the travel industry since 2017 and have an extensive knowledge and expertise in many areas of travel including luxury travel, honeymoons, family travels, solo travel, and celebration travels. Through my personal and professional knowledge I am able to create a unique and personal experience right from our first initial consultation call until the moment you arrive home. As a personal travel concierge I strive to curate the perfect trip tailored to your travel dreams and specific needs all while providing exceptional concierge services.
If you are looking to fulfill your bucketlist and travel dreams, then I would love to work with you. Whether you are wanting to sail in the south of France, sip wine in your private Villa in the rolling Hills of Tuscany, visit the European Christmas markets, a honeymoon in Bali, or just want to sit back in a beach side cabana at an all inclusive resort, I am here to assist you.
What is a Professional Travel concierge?
Just as you would use a wedding planner to plan your wedding or speak with a legal adviser when seeking professional legal advice and guidance, a Professional Travel Concierge offers specialized services for your travels.Our professional services include the research and planning, customized proposals and itineraries, assistance before, during and after your travels, navigating you through the ever changing travel protocols, exit and entry requirements, extended hours outside of regular business hours to answer your questions and concerns while in destination, Concierge services such as securing your dining reservations/arranging special requests/contacting your hotel before you arrive to ensure everything is in order for your arrival, advocating on your behalf with suppliers and tour operators, securing your booking and any activities in destination, curating the most personal of experiences with my expertise and knowledge along with great exclusive supplier relations to better serve you and bring you exclusive products only available to our clients.
Luxury Beach Destinations
The world is filled with amazing beach destinations and I am here to help you explore them. Whether you have a beach destination in mind or need inspiration, I will be with you every step of the way. From the shores of Tahiti to the coast lines of North America and everything in between, the possibilities are endless.
My Areas of Expertise
The joys of Christmas can be seen throughout the world in December in all destinations while traveling. One of my favorite destinations to travel as a family during the Christmas season is to the all inclusive resorts of Cancun Mexico. My most recent stay was at The Grand at Moon Palace... Read more from my Christmas in Paradise story.
Love working with Lauren Pham
The most amazing trip!
Was such a wonderful trip with my husband!
Our dream vacation
Fantastic family vacation
Best travel agent ever
To escape the ice and snow.
Bucket list trip checked off
Always fantastic service
I can get you home!
New York stayed on Time Square.
First trip in 3 years.
Northern Lights Getaway
This trip was complex with a lot of logistical movement and it was pulled off seamlessly.
The lodge she selected (Mount Logan EcoLodge). Lauren listened carefully to my hesitancy to stay in lodge / family style environment and made the careful selection of Mt. Logan and assured me that we would love it.She was right!We were immediately welcomed and felt like old friends. And at the end it was an emotional goodbye, which shocked both Ray and I.
The "experiences" with the guides were all amazing.
Lauren reached out to check on us - and I loved that! She isn't a book and forget agent-she is invested and it shows! HIGHLY RECOMMEND! She knows her st
Pre-Christmas beach chill
Personalized Vacations and Great Deals
First family trip!!!
The resort was beautiful, I gave her my idea of what I wanted and she nailed it and LOVED every minute of our trip.
She was in constant contact with us to make sure things were going good and always available when I had a question.
She is amazing and looking forward to booking our next trip with her.
Stress free Travel Experience.
Lauren Always Goes Above & Beyond
Best trips ever !!!
Best travel Agent
Great experience for the family
The trip exceeded our expectations!!!
Made my trip so much less stressful
It's not just destination, it's the journey too
Can’t wait to do this again!
Best travel agent, HANDS DOWN!
She had everything outlined clearly and went above and beyond when we had a slight problem while on our trip. Cannot wait to book with her in the future!
Costa Rica 2019
Best travel advisor around
Most relaxing/best view and location on resort
Made my trip so much less stressful
We booked a trip with Lauren to St. Lucia. I always did on line booking on my own, I will use Lauren going forward. Lots of great information, prompt service, even while we were on our vacation. Made my trip so much less stressful.
Our dream honeymoon
Lauren went above and beyond for our honeymoon vacation. We couldn't of dreamed of what she was able to provide us and was available to us at a moments notice. She made us feel like we were her only clients and I would and always do recommend her to anyone and everyone that mentions travel.
Personalized Vacations and Great Deals
Looking for a dream vacation at a steal of a deal? Then you better call Lauren!!! Seriously though, Lauren always comes through with great all-inclusive deals and will NOT (I repeat NOT) sell you on a resort that is anything less than the best! She always has an honest opinion and works with you to find a vacation tailored to your every whim! Don't spend much time at the beach, but love fancy a la carte dinners? Lauren's got a resort for that ;) I cannot wait for COVID19 to be over so I can book my next vacay with Lauren!!!
It's not just the destination, it's the journey
The best travel agent EVER! Lauren has booked me on a amazing vacations. More importantly she was there every step of the way when things didn't go as planned! Unfortunately my last vacation booked had to be canceled because of the state of the world. She has rallied and been my voice, and made it a painless experience for me (even though I know it was difficult for her). I've had Lauren on speed dial when we have had small problems with flights and checking in at Mexico destinations. She has worked tirelessly to ensure my family had the best experiences possible. Lauren your hard work is not unnoticed and is so appreciated. I wish I could pay you back for all your kindness! Thank you for all you do.
Working with Lauren feels like I'm planning a getaway with my BFF - she intuitively understands what I'm asking for and knows exactly what to suggest for the perfect trip. Lauren is so knowledgeable and thorough, I trust her advice absolutely. You will never go wrong booking your next adventure or super relaxation spot with Lauren.
Solo in Bali
I highly recommend booking your next trip through Lauren! I just returned from a solo 3 week trip to Bali and Lauren was absolutely AMAZING from our first conversation in determining the best and safest destination for my first solo trip, to her expertise in selecting my accommodations and excursions. Lauren is on top of everything and is so diligent and committed to her clients. She was in contact with me by fb Messenger throughout my trip. I will continue to book all my travel through Lauren in the future. She is the ultimate Travel Concierge who really cares