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Shafiq Pirbhai

Ottawa, Ontario Travel Agent
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Shafiq Pirbhai

Shafiq Pirbhai

Ottawa, Ontario Travel Agent
An independent agent with Pure Magic Vacations in Georgetown, ON, a TL Network affiliate agency
Years of Experience: 6
44 Reviews | 100% Recommended
If you see the text box to the right do not fill it in
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Family Friendly Destination Travel Specialist

I specialize in Walt Disney World, Disneyland, Disney Cruises, Aulani, Adventures by Disney, Universal Orlando, as well as other cruise lines and family friendly All Inclusive destinations. 

For Walt Disney World I take care of your dining reservations, FASTPASS+ reservations, transfers, stroller rentals, scooter rentals and much more.  For Disney Cruise Line I help you select your onboard activities and port adventures.  Best part of all, I keep an eye on new Disney offers that become available and apply them to your reservation.

I have completed my Disney College of Knowledge, attended the onsite Agent Education Programs at Walt Disney World and Universal Orlando, and personally vacationed many times with my family at Walt Disney World, Universal Orlando, Disneyland California and on all 4 Disney Cruise ships.  I am a Disney Cruise Line Platinum Castaway Club Member.

Pure Magic Vacations is an Authorized Disney Vacation Planner agency.  We never charge any fees.

 

Care and attention to detail

Looking forward to planning your Dream Vacation
Looking forward to planning your Dream Vacation

I plan and book your vacations like I would for my own family - with care and attention to detail.

CERTIFICATES & AWARDS

Disney College of Knowledge
Universal Orlando Agent training
Travel Industry Council of Ontario (TICO)

My Reviews

Rating: 5 44 Reviews | 100% Recommended

Trip for the Memory Books

Reviewed By Kat - Markham, ON | Traveled to Abaco ~ Bahamas ~ Caribbean
Superb. Shafiq is super quick to reply to inquiries, source and share information, and without prompting, provided travel tips we found most beneficial to our vacation experience. His suggestions were invaluable, esp the many things we never would have considered that helped streamline our planning and travel. Shafiq is very very thorough in his travel preparations, and handled so many details on our behalf, taking much of the burden off myself. I wish I had crossed paths with him when booking our first cruise, so pleased he took over our second, and I will most certainly invoke his expertise and helpfulness in future travels. 100% I pass along his contact info whenever the opportunities arise.
I would recommend this agent to my family and friends
20 of 34 people found this review helpful
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Great family trip

Reviewed By Eric - Red Lake, Ontario | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Shafiq was great to work with. He answered questions promptly, provided lots of information and made himself available outside of normal office hours when needed (even staying up until midnight one night so that we could coordinate getting 5 families across 3 time zones on the phone)
I would recommend this agent to my family and friends
11 of 19 people found this review helpful
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perfect vacation

Reviewed By Ella - Ottawa | Traveled to Orlando ~ Florida ~ USA
wonderful experience
I would recommend this agent to my family and friends
Shafiq Pirbhai responded:
Thank you Ella - it was a pleasure helping you plan your Universal Orlando vacation.
14 of 26 people found this review helpful
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Best trip ever!

Reviewed By Roshena - Ottawa | Traveled to Orlando ~ Florida ~ USA
Very prompt replies and checking in often
Very committed to ensuring that you have an incredible experience
I would recommend this agent to my family and friends
Shafiq Pirbhai responded:
Hello Roshena, It was a pleasure helping you plan your 2nd Walt Disney World vacation. Looking forward to planning a magical Disney vacation for you in the future!
16 of 31 people found this review helpful
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Trip of a Lifetime

Reviewed By AmandaB - Ottawa, Ontario | Traveled to Florida ~ USA
Shafiq walked us through our first family trip in over 10 years. He took the time to meet with us about our travel goals and budget and made sure everything was set up just right. He helped us find the perfect hotel on Disney that was the right mix of family friendly but enough luxury to feel relaxing. For our cruise he made sure we had such a great room and looked after booking all our extras (no logging in at midnight for this busy Mama). We really appreciated his practical tips from travelling with his own young family. He was super responsive e to all our questions and it’s thanks to him we had the time of our lives (without lifting a finger to be honest). We’re already planning our next trip with Shafiq!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Memories of a lifetime

Reviewed By Annick - Ottawa, ON, Canada | Traveled to Walt Disney World ~ Florida ~ USA
Our Disney experience started the minute I reached out to Shafiq. His passion and enthusiasm for Disney was clear from our first conversation. Shafiq knew exactly what we were looking for, and was always a step ahead of me, proposing restaurants and rides completely in line with our preferences. Knowing that we were travelling with young kids, he helped us plan our days and fast passes to save a few steps, which was easier on the kids. Our days flowed well and went without a hitch. Shafiq did all the hard work, and we just enjoyed the idea that we were going to Disney. He visited us and gave us a few Disney tokens before leaving on our trip which got us very pumped. He was there every step of the way. He even checked in upon our return to make sure that our experience was as magical as it could be. I would recommend Shafiq to everyone - he has even inspired me to someday follow in his footsteps and make dreams come true. Thank you Shafiq for our magical adventure!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Memories of a Lifetime!

Reviewed By Lawana - Ottawa ON | Traveled to Florida ~ USA
Shafiq answered every one of my endless questions with a smile. I am a planner and he was up to the task or helping us manage every moment.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Effortless- it was a great trip!

Reviewed By Monica - Ottawa | Traveled to Orlando ~ Florida ~ USA
From start to finish, his vast knowledge of all things Disney was so hopeful for our trip! First-timers, this was a daunting task- to plan 8 days of activities, but he fully prepared us and it was all seamless and easy. We had a great time, and most is owed to Shafiq’s planning for us
I would recommend this agent to my family and friends
10 of 20 people found this review helpful
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Disney trip

Reviewed By Sabby - Ottawa, Ontario | Traveled to Orlando ~ Florida ~ USA
Excellent. Went above and beyond to prepare us for the trip. Would definitely book with him again.
I would recommend this agent to my family and friends
Shafiq Pirbhai responded:
It was a pleasure helping you plan your Disney vacation. I look forward to helping you plan another magical vacation in the future.
13 of 26 people found this review helpful
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The way to do Disney World!

Reviewed By HappyCustomer - Kanata, Ontario, Canada | Traveled to Florida ~ USA
Shafiq is friendly and attentive. He works hard to ensure you have a wonderful, stress free vacation. He went above and beyond what most travel agents would do. He planned out our daily Disney schedule, recommending rides, restaurants, and providing many tips that made the days more enjoyable. The itinerary was laid out such that we could easily make modifications when necessary, and pick up scheduled events later. I have recommended and will continue to recommend his services to anyone planning on going to Disney World.
I would recommend this agent to my family and friends
Shafiq Pirbhai responded:
It was a pleasure helping you plan your family vacation.
14 of 28 people found this review helpful
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Thankful for Shafiq’s Pixie Dust!!

Reviewed By Jessica - Ottawa, ON | Traveled to Orlando ~ Florida ~ USA
We have used Shafiq’s services twice in the last two years and both times he made things so much easier than we could have ever imagined! We stayed onsite with our first trip and he took care of every last detail from start to finish: hotel, flights, booking our character meals, fast passes, and even brought a Minnie Mouse stuffy for our daughter just before our trip! While we were away, he was quick to responds to any time sensitive questions I had while at the parks, resort, or Disney springs! During our most recent trip, we stayed offsite with family and he still took care of booking our meals, fastpasses and answering my many questions haha. I tell everyone who is thinking about going to Disney to contact Shafiq as we would have been lost without him!! We will never be able to thank him enough for his help to make our trip that much more enjoyable, we will be back!!
I would recommend this agent to my family and friends
13 of 26 people found this review helpful
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Always Travel With Shafiq!

Reviewed By Katia - Ottawa, Ontario, Canada | Traveled to Orlando ~ Florida ~ USA
Shafiq is a true gem! We will always plan our trips to DisneyWorld or Universal Orlando because of his excellent advice and help, and thoughtfulness. This year's trip will be our 4th trip planned together. Shafiq is great at helping us navigate the often complex bookings for hotels, transportation, and park tickets. He always finds the perfect deal that we never even knew existed! He responds quickly, and answers all our questions thoroughly. If he doesn't know, he will find out and inform us. Shafiq is also a great resource to help navigate the FastPass system at DisneyWorld. Shafiq genuinely cares and you feel as though you're planning your trip with a friend. Our trips are carefree and wonderful thanks to Shafiq!
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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1st booking was so good we booked again!

Reviewed By Girls Trip - Ottawa | Traveled to Walt Disney World ~ Florida ~ USA
Amazing communication and informative!
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Best Trip EVER

Reviewed By Bob & Marg - Saint-Lazare, QC | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Friendly, helpful, pro-active, thoughtful
Went out of his way to make this an experience not-to-forget
With COVID cancellations he made the trip cancellations/rescheduling effortless...well, for us, maybe not for him!
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Most memorable trip

Reviewed By Katerina - Toronto | Traveled to Caribbean
Shafiq was key in planning our most recent Disney cruise. His personal experiences and insights with travel helped elevate our booking and trip experience. His guidance and suggestions were thoughtful, always sharing inside tips that we never would have considered. His approach and attitude is always helpful and cheerful, I consider him a Disney cast member! Above all, his response and turnaround times are within mere hours, he never keeps us waiting for information or action. I am grateful to have come upon this incredible resource, and will DEFINITELY approach him for future travel, and recommend him without question.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Best trip

Reviewed By TheeOx - Macomb Township Michigan | Traveled to Disneyland ~ California ~ USA
Simply amazing we have worked with other travel agents with other companies and no one compares to him
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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A+++++ Travel Agent!

Reviewed By Michelle - St. Louis, MO | Traveled to Walt Disney World ~ Florida ~ USA
Shafiq has been the best travel agent I have worked with. He has taken care of us for trips to Walt Disney World and Universal Orlando, as well as Disney Cruise Line vacations. He is extremely knowledgeable and helpful and is ALWAYS available when you need him 24/7/365. I highly recommend him for any trip planning needs!
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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We booked another trip with Shafiq!

Reviewed By 2319 - Ottawa, Ontario | Traveled to Walt Disney World ~ Florida ~ USA
Pleasant, punctual and full of tips.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Amazing experience

Reviewed By Krystal - Canada | Traveled to Walt Disney World ~ Florida ~ USA
Shafiq knows Disney inside and out! He was a huge asset to a first time Disney traveller and went the extra mile to ensure our trip was amazing. I highly recommend him.... you won’t be sorry!!
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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All trips that have been best.

Reviewed By Scarboro Family - Toronto, Ontario (Canada) | Traveled to Caribbean
Shafiq is an excellent travel agent. He always keeps us informed and provides trips we go on. This means he plans our trips in detail. Also his planning of the trips are very detailed. We enjoy our trips.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Best Travel Agent EVER

Reviewed By Meghan A - Ottawa, Ontario | Traveled to Walt Disney World ~ Florida ~ USA
Shafiq has been MORE then amazing when it comes to planning our family trips. His expertise and dedication to getting is the best possible deal rivals anyone else. Shafiq also has been amazing at co-ordinating 2 families traveling together. We are always kept up to date on the best deals, and with Covid 19 was able to seamlessly rebook our 2020 trip to 2021.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Amazing first Disney Experience!

Reviewed By Cameron - Richmond | Traveled to Bahamas ~ Caribbean
Working with Shafiq was incredible. Incredibly well versed in everything Disney and made the entire experience seamless.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Wonderful Disney Trip

Reviewed By Debra - OTTAWA | Traveled to Orlando ~ Florida ~ USA
Shafiq is wonderful. I was overwhelmed with the thought of planning our family (3 generations) trip to Disney World. As soon as I connected with Shafiq, I felt reassured that the trip would be well-organized and he didn't disappoint. He thinks of every detail and goes the extra mile to make sure your trip will be fabulous. I could tell that he loves his job and helping people. Always polite, responsive and generous with his time and expertise. We had so much fun on our WDW vacation, we decided to return. Unfortunately, it was in 2020 and had to be cancelled. Shafiq was able to reschedule everything seamlessly. I highly recommend Shafiq to handle your travel needs.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Professional and helpful

Reviewed By Gail - Ottawa, Ontario, Canada | Traveled to Walt Disney World ~ Florida ~ USA
I have booked two trips with Shafiq: a great Walt Disney World vacation in 2018 and a 2020 Disney cruise that was cancelled at the last minute due to covid-19. In both cases, Shafiq was knowledgeable and professional. He went the extra mile with tips and recommendations, and in the case of the cancelled cruise, provided good advice and support with regards to rebooking.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Disney Cruise obsessed forever

Reviewed By Rae - Ottawa, ON | Traveled to Caribbean Sea ~ At Sea ~ At Sea
In a word: AMAZING
Shafiq is someone who will go over and above every time. There’s no one like him.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Most magical trip ever!

Reviewed By Belle - Ottawa, Ontario | Traveled to Florida ~ USA
Shafiq is extremely knowledgeable about ALL things Disney. He is very responsive and approachable even on short notice. He leaves no detail out. You won't be disappointed.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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Fabulous anniversary trip!

Reviewed By Michelle - St. Louis, MO | Traveled to Walt Disney World ~ Florida ~ USA
Shafiq is very attentive and knowledgeable. We love working with him!
I would recommend this agent to my family and friends
12 of 25 people found this review helpful
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Amazing (stress free) family vacation

Reviewed By Trina - Gatineau, Quebec, Canada | Traveled to Walt Disney World ~ Florida ~ USA
Shafiq answered all of my questions (and I had a lot) promptly and always added extra information, advice and tips. He was available from beginning to end and was always happy to provide information.
I would recommend this agent to my family and friends
12 of 25 people found this review helpful
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Best Vacation Planner

Reviewed By Daisy - Brampton | Traveled to Florida ~ USA
Shafiq is extremely patient and gets to know your family so that he can make recommendations based on your likes and desires. He makes himself available to answer all questions and never makes you feel silly for asking questions. Shafiq is extremely knowledgeable and trustworthy. We have used him several times for both Disney and the Caribbean and he has not disappointed.
I would recommend this agent to my family and friends
Shafiq Pirbhai responded:
Thank you Daisy - it has been a pleasure helping you plan your family vacations. Looking forward to planning more magical vacations for you in the future.
13 of 27 people found this review helpful
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Best family trip ever

Reviewed By Tim - Ottawa, Ontario | Traveled to Florida ~ USA
He was a joy to work with and was always available to call or message us. He organized a trip for 10 people and made sure all of our needs were met. The Disney cruise was beyond our expectations and Shafiq was a big part of that
I would recommend this agent to my family and friends
0 of 2 people found this review helpful
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Pure Magic Vacation to Disney with Shafiq

Reviewed By Chrissy - Ottawa | Traveled to Walt Disney World ~ Florida ~ USA
I was referred by a coworker to contact Shafiq to help me with planning our family’s upcoming vacation to Disney. I was feeling overwhelmed by all the details of trying to plan a vacation for 6 people between the ages of 5 and 65.
I contacted Shafiq by email and immediately had a reply filled with great information relating to the details I had shared. Working with Shafiq was great. He has so much knowledge about Walt Disney World and he is genuine in his pursuit of making your vacation exactly what you want. Shafiq took care of things I didn’t know existed, the important pre-booking of rides, experiences, and meals made the entire trip completely care free.
We had a better vacation than we ever hoped for thanks to Shafiq. Lastly, he was able to help us stay within our budget.

We have decided our next family vacation will be a Disney cruise.
With 100% certainty I will be contacting, planning, and booking our next trip with Shafiq!
We could not be happier!

I would recommend this agent to my family and friends
10 of 22 people found this review helpful
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A perfect trip to Orlando

Reviewed By Polina - Ottawa | Traveled to Orlando ~ Florida ~ USA
Shafiq helped us plan a fantastic vacation in Disney, Orlando, and make sense of a sea of info online. He was very knowledgeable, kind, prompt and responsive in the process, kept us up to date with the changes to flights, discounts and assisted in booking the fast passes. I cannot thank him enough for his hard work. I wholeheartedly recommend contacting Shafiq if you think of a Disney getaway!
I would recommend this agent to my family and friends
10 of 22 people found this review helpful
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The best way to start your trip is with Shafiq!!!!

Reviewed By Barry - Ottawa. Ontario | Traveled to Orlando ~ Florida ~ USA
Excellent from beginning to the end!!!
Shafiq was always patient and understanding and I never once felt rushed or like I was bothering him. He took care of every single detail and had numerous tips and advice for the trip which for a first time Disney visitor were priceless. I wish Shafiq could make the travel plans for all my trips. I can not say enough about the service he provided the quality of his customer service is just as good as the Disney trip itself!!!
I would recommend this agent to my family and friends
12 of 26 people found this review helpful
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Amazing!

Reviewed By Mickey Ears! - Ottawa | Traveled to Orlando ~ Florida ~ USA
Shafiq was super helpful in helping us plan our first Disney trip! Everything he recommended was great and he took care of everything for us.
I would recommend this agent to my family and friends
11 of 24 people found this review helpful
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A magical trip to Disney World!

Reviewed By Annick Hynes - Ottawa, ON | Traveled to Walt Disney World ~ Florida ~ USA
Absolutely amazing! He made planning our trip effortless and was always a step ahead of us. His extensive knowledge of Disney was very useful. He always had great advice for us. The package we received from him before leaving for our trip was very much appreciated and got us even more excited to leave.
I would recommend this agent to my family and friends
Shafiq Pirbhai responded:
Thank you Annick, It was a pleasure helping you plan your Magical family vacation.
14 of 30 people found this review helpful
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Stress-free Disney Vacation!

Reviewed By Mom of 3 - Ottawa, ON | Traveled to Florida ~ USA
He was patient, knowledgeable and gave us such great advise. We were able to focus on having a great time and never worried about missing anything. We loved our first Disney vacation.
I would recommend this agent to my family and friends
13 of 28 people found this review helpful
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Magical Family Memories

Reviewed By Mary-Lynne - Carleton Place, On | Traveled to Bahamas ~ Caribbean
My family and I had an amazing experience booking our Disney Cruise through Shafiq at Pure Magic Vacations! They are a “Gold Ear Marked” agency which means they are authorized Disney vacation planning experts. Shafiq and Zahra’s exceptional client service went above and beyond our expectations and matched the level of service we received on our cruise. Their attention to detail and individual client focus and care left my family feeling special before we even left home!
I would recommend this agent to my family and friends
Shafiq Pirbhai responded:
Thank you Mary-Lynne. It was a pleasure helping you plan your family Disney Cruise vacation.
11 of 24 people found this review helpful
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Awesome trips!

Reviewed By ameby - Ottawa, Ontario | Traveled to Walt Disney World ~ Florida ~ USA
Shafiq has helped us plan all of our Walt Disney World and Disney Cruise Line vacations. He is a wealth of knowledge as he has had numerous trips to these destinations himself.
I would recommend this agent to my family and friends
14 of 30 people found this review helpful
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Great experience

Reviewed By Andre - Montréal Québec | Traveled to Walt Disney World ~ Florida ~ USA
Wonderful . Our Holiday was perfectly planned thanks to shafiq
I would recommend this agent to my family and friends
Shafiq Pirbhai responded:
Thank you Andre. It was a pleasure helping you plan your vacation.
12 of 26 people found this review helpful
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Amazing First Family Vacation

Reviewed By Lafranchise Family - Ottawa, Ontario | Traveled to Orlando ~ Florida ~ USA
Shafiq was able to answer all our questions and guide me through the planning with ease, his recommendations were fantastic and his planning made our holiday easy, fun and stress free.
I would recommend this agent to my family and friends
9 of 21 people found this review helpful
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Bucket list holiday!

Reviewed By Alex - Ottawa, ON | Traveled to Bahamas ~ Caribbean
Shafiq was absolute dream to work with! From start to finish, he provided incredible support, quick response, and great guidance on how to make our Disney cruise even more magical. We will definitely work with Shafiq again!
I would recommend this agent to my family and friends
8 of 20 people found this review helpful
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Absolutely amazing family vacation!

Reviewed By Lindsay & Barry - Ottawa | Traveled to Walt Disney World ~ Florida ~ USA
We found Shafiq on social media, also later found out our friends/coworker have used his services in the past and highly recommend him as well. Shafiq, or puremagic vacations, were able to help make our family vacation the trip of a lifetime. He assisted with everything from the very beginning, taking into consideration all of our needs (there were 6 of us, including my parents and our 2 young kids). He was always available and on top of everything from booking hotels, transportation, dinning reservations, fast passes, etc. We normal don't use an agent when traveling but quickly became overwhelmed when considering and looking into Disneyworld. We had no idea there was so much organization and planning that goes into a vacation like this in order to make it go smoothly and maximize the experience for everyone. I would highly recommend Shafiq and puremagic vacations to anyone considering a Disney vacation and hope to use him again in the near future. We all can not thank him/them enough
I would recommend this agent to my family and friends
10 of 24 people found this review helpful
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Disneyland California Vacation

Reviewed By Mary - Ottawa, ON | Traveled to Disneyland ~ California ~ USA
He was very knowledgeable and was able to answer my questions in a timely manner and if he didn't know they answer was able to find the answer for me in a timely manner. He was easy to work with.
I would recommend this agent to my family and friends
Shafiq Pirbhai responded:
Hello Mary, It was a pleasure helping you plan your Disneyland vacation. Looking forward to helping you plan another magical vacation in the future!
8 of 20 people found this review helpful
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The most memorable family trips ever!!

Reviewed By Pagla - Ottawa, Ontario | Traveled to Walt Disney World ~ Florida ~ USA
We have been to Disney World once before where my wife and I planned a trip with our son. Six years and 2 additional kids later we decided to use a travel agent for a return trip. Shafiq had been many times before so we knew that he had first hand experience. During the planning stages we had wonderful discussions because he knew so many details and insider tips and passed on to us what ended up being valuable and time saving advice.
To top it off he knew timetables of the earliest we could book restaurants, when to book fast passes, when was a good time to visit, what rides were closed etc. Then to take it up a notch, he was even getting up at 6am to actually do the bookings for the shows, restaurants and fast passes on the first day it was available for us.
It no longer makes any sense for us to do this planning on our own.
His knowledge about Walt Disney World is invaluable. We have also used him on our first Disney Cruise experience recently. He is simply AMAZING!
I would recommend this agent to my family and friends
11 of 26 people found this review helpful
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