Lisa Carter
Fenwick, Ontario Travel Agent
Portfolio Travel, an independent agent with Nexion, CA, a TL Network Affiliate Agency
Years of Experience: 3
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Video Appointment
Your Travel Planning Specialist
Relaxing on the Beach ~ Great Stirrup Cay
Why “Portfolio Travel”
It began with our family vacation to the UK. I built our 3-week itinerary from arrival in London to departure in Glasgow and everything in between. Being an “old-school” 80s girl who didn’t grow up with a smartphone, I printed it all out and stored it in a handy purple binder. Each page was organized, in order, with the confirmations, coupons, vouchers and tickets we needed for that day.
The fam may have made fun of me for having it out at the airport before we took off on our adventure but…by about day 3, they were all asking “What’s in the purple binder for today?” We found my purple binder an invaluable tool that made our trip run as smoothly as any guided tour.
Introducing…Portfolio Travel! As your travel counsellor, I will prepare you a portfolio (your own purple binder!) with your itinerary, your travel documents, and all the extras you will need that you may not have even thought about!
When you choose Portfolio Travel, you will receive unbiased recommendations, personalized service, and the peace of mind of knowing that everything is taken care of for you from the time you pack to the time you return home! After all, travel should be fun, relaxing, and stress-free!
READY TO START BUILDING YOUR PORTFOLIO OF TRAVEL DREAMS?
Contact me for a no-obligation consultation – we will meet by phone, video chat, in the comfort of your own home or at your favourite local coffee shop! We'll chat about what you're looking for, I'll do some research and work on your personalized travel plan, then I'll follow up with you to finalize the booking for your dream vacation!
Portfolio Travel is affiliated with Nexion Canada ULC 100-235 North Centre Rd, London, On N5X 4E7 HQ Phone 5196606966 TICO Reg # 1549342
My Areas of Expertise
Lisa turned our pandemic holiday into a dream!
Reviewed By Kerri - Ottawa | Traveled to Florida ~ USA
Lisa is AMAZING! We went to Florida for March Break. It was a trip we planned 6 months out. Lisa helped out every step of the way. She got us really great deals on airfare. No easy feat during March Break. She looked after our hotels, rental car and special accommodation for a family member in a wheelchair. She was so kind and sympathetic when I made some last minute changes when I thought a disney cabin might not work as well as a disney springs hotel. She was so quick and efficient with making the change and gave us some other tips as well. Lisa has so much experience! She gave us tips on how to navigate the parks with a wheelchair. One day into our trip, everything went sideways. Disney announced they would be closing the day we we were to be at Epcot. She was in touch with us daily to change our plans and turn our theme park vacation into a beach vacation. It ended up being so much fun and incredibly relaxing. It feels like a dream. Lisa is a travel angel!
I would recommend this agent to my family and friends
17 of 31 people found this review helpful
Best Travel Agent
Reviewed By Roberta - Fonthill, Ontario | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
Lisa visited us at home and we discussed our travel needs. She took our travel criteria and she presented us with suitable options. After reviewing them we were able to narrow down our needs and she found us the perfect destination, Antigua! The resort was an all inclusive but Lisa went above and beyond by researching potential excursions for us take as well as looking into rental car agencies. Within the Portfolio that Lisa provided we were given flight itineraries, hotel info and vouchers, airport parking vouchers, excursion and car rental info, as well as a thank you gift. It contained all the information she knew we would need. When the world opens up for travel again I will book through Lisa exclusively!
I would recommend this agent to my family and friends
11 of 20 people found this review helpful
PORTFOLIO TRAVEL with Lisa Carter
Reviewed By L & D HILL - Brantford, Ontario, Canada | Traveled to Bahamas ~ Caribbean
I had worked with Lisa Carter and knew that she was also providing travel agent services through PORTFOLIO TRAVEL. My husband and I had never been on an extended cruise before and I knew that Lisa had so I messaged her. From the start, Lisa provided us with superb service and so much information about cruising and she immediately offered to help with our cruise ship booking and excursions and travel insurance. We didn't have to worry about a thing as Lisa was always one step ahead of us and even sent us a customized Travel Portfolio packed with all of our trip details and extra information. Then Covid-19 happened and one week before our trip, we had to cancel. Lisa took care of this as well and even stayed in contact with the Travel Insurance Firm to ensure that they dealt with our claim in a timely and fair manner. We would not hesitate to recommend Lisa Carter of TRAVEL PORTFOLIO at [email protected] for all of your travel needs.
I would recommend this agent to my family and friends
15 of 28 people found this review helpful
The most eventful holiday ever!!!
Reviewed By Wendy-Ann - Niagara Falls Ontario | Traveled to Miami ~ Florida ~ USA
This trip would not have been possible without Lisa, her knowledge, expertise and professionalism. She went beyond her role to ensure that our vacation was a success. Part of our group tested positive for Covid, so had to cancel before, it went smoothly with Lisa going above and beyond. Part of our party had to cancel, Covid. The rest of group went on cruise, enjoyed Ports of call. Testing to return home, we had some positive cases, so we had to use our Covid insurance that we purchased through Lisa, when contacted about this, she was on the phone assisting us to do what needed to be done for us to return to Canada. Upon return home she went over what we needed to do for the claim and has been contacting insurance company for follow ups, to ensure it is answered and addressed. She is a fantastic travel advisor who researches all the details and works to ensure you have a smooth, easy, relaxing trip. She does all the worrying! Will not book another holiday without her!!!
I would recommend this agent to my family and friends
Perfect combination of relaxing and fun
Reviewed By Wader44 - St. Catharines | Traveled to Cayo Coco ~ Cuba ~ Caribbean
A buddy and I booked a fairly last minute trip with Lisa and she was great. She took care of everything and laid out everything we needed to do before during and after our trip to make it truly stress free.
I would recommend this agent to my family and friends
Solid family vacation
Reviewed By Michelle - Fenwick Ontario | Traveled to Holguin ~ Cuba ~ Caribbean
She was patient, helpful and very organized. She provided answers to all of our questions and was able to navigate us through the Covid process
I would recommend this agent to my family and friends
The Best Trip I Never Went On!!
Reviewed By Shelby - Niagara Falls, Ontario | Traveled to Miami ~ Florida ~ USA
I can’t give enough praise to Lisa!! She is detailed, organized, provides viable options, and lastly is great at handling unexpected situations with ease! Long story short we planned every little detail of our Caribbean cruise together after it had been canceled due to covid and 4 days before our cruise departed I got covid!! To say the least it was unexpected and I was in shambles. Lisa was right there to support me and help lift the weight of it all from my shoulders. She assisted me with getting refunds and credits anywhere we could. Before that cruise had even sailed back we we’re already planning our next trip and Lisa again didn’t disappoint. So thankful to have somebody who plans your vacations as if they were their own.
I would recommend this agent to my family and friends
Lisa is the Best!
Reviewed By Emma - Hamilton, ON | Traveled to Cuba ~ Caribbean
Lisa was always there to answer all of our questions pre-trip and during our trip. She presented us with many different options based on our goals for our trip and her recommendations did not disappoint. Very grateful for her and all her help!
I would recommend this agent to my family and friends
Exactly what we needed- Relaxation and Easy!!
Reviewed By Frank - Guelph, Ontario, Canada | Traveled to Cayo Coco ~ Cuba ~ Caribbean
We gave Lisa a big task and she crushed it for us and took care of al of the details as well as made the special concessions we required. Including a 6 day stay and additional room which was very helpful. Thanks to Lisa me and my daughters had an awesome experience.
I would recommend this agent to my family and friends
Romantic stay in Niagara on the Lake
Reviewed By Cara - Winnipeg, Manitoba | Traveled to Niagara Falls ~ Ontario ~ Canada
Lisa was great. She was very organized and knew the area well. We had a robust itinerary full of different ideas and she helped us make the most of our short getaway! I highly recommend her.
I would recommend this agent to my family and friends
10 of 21 people found this review helpful
Relaxing Family vacation!
Reviewed By NFurlong - Fenwick, ON | Traveled to Ontario ~ Canada
We started working with Lisa when we were planning our first family trip to Hawaii. Lisa provided valuable insight into different accommodation types and activities/excursions which helped us to plan our budgeting. Nothing ended up getting booked because of Covid. We stayed in touch through her social media page and emails. Lisa would touch base to see what our comfort level with travel was through the pandemic. We finally decided we were ready to travel this summer, something private for just our family within Ontario. Lisa suggested Le Boat. A private boating rental along the Rideau Canal. Exactly what we were looking for. Lisa provided us with a rough itinerary to work with, guidebooks and maps, suggestions on where to dock and places to visit, coupons…all put together in a nice folder. It really kept us organized. Working with Lisa you get a true professional, never pushy or “salesy”, but someone truly interested in what your travel interests are. Highly recommend!
I would recommend this agent to my family and friends
8 of 18 people found this review helpful