Natasha Phillips

West Vancouver, British Columbia Travel Agent
CBT Luxury Edition, a TL Network affiliate agency
Natasha Phillips
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119 Reviews | 100% Recommended

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LANGUAGES English, French, Russian
CERTIFICATES & AWARDS Pearls Accredited Partner, AccorHotels Ambassador-Fairmont Famous Agent , AM Resorts Master Agent, CERTIFIED TAHITI SPECIALIST, CERTIFIED VANCOUVER SPECIALIST

Natasha Phillips

West Vancouver, British Columbia Travel Agent

CBT Luxury Edition, a TL Network affiliate agency

www.luxuryedition.ca

When I was a little girl, I loved watching planes taking off and landing and was dreaming of flying far away to see the world. Fortunately for me, my dream came true - I have visited over 40 countries, some of them I fell in love with and re-visited many times. I wish to share with you my passion for travel and experiences I gained with over 25 years of experience in the travel industry.
After opening a third privately owned agency in post-soviet Russia I have a wealth of experience in European travel. I was one of the few people who started to build the Russian travel industry and was fortunate to work with amazing colleagues, suppliers and clients around the world. Our clients became friends and friends became clients. This experience gave me incredible advantage and inside knowledge of the Russian travel industry previously unavailable to others.
I was ready for a new challenge and shortly after moving to Vancouver in 1998 opened Capital Business Travel. My agency was always focusing on the luxury segment in both business and leisure travel.  Recently it evolved from being more corporate agency who could handle most complex worldwide itineraries and incentive trips to unique luxury experience be it a romantic gateway or luxury corporate retreat.  Thus new Brand CBT Luxury Edition was created.
The world “luxury travel” is being overused and I strongly believe that only luxury can be truly offered if agent has experienced it.
My University degree is International Journalism and PR and that helps me to get the best negotiated rates and special offers.  Often the best contracts we have are signed after hard-hat inspections of the new or just renovated “places to be”. We maintain close contact with hotel representatives, restaurants and guides. My agency belongs to the consortium with strongest buying power – Vacation.com  
What sets us apart from other travel companies is that in today’s impersonal world of answering machines and call-centers we chose to be old fashioned and bring a personal touch in our communication with you.

My Reviews

11 of 20 people found this review helpful

Turkey ( Pamukkale )

Reviewed By HUGHESFAMILY - San Francisco | Traveled to Europe
Natasha Phillips' Lusury Addition is the Only agency I use for all my work related and personal travel arrangements for the last 12 years.
She has a small but very attentive team and always available for any follow up .
For example , just several days ego she handled my last minute request for travel from Bay Area to Munich and father to Eastern Europe, all within less then 15 minutes!
Another example, and , probably the most memorable , is the trip to Turkey Natalie and her team organized for me and my colleges: private boat tour of Bosphorus, privately guided tour of Pamukkale and amazing stay at local Spa ...
As well, I should mention a great assistance with all arrangements of my family visits to Orlando ( Animal Kingdom ) and Universal Studios in LA ( years back ). That is all beside an ongoing handling of all ticketing of all my cross Antarctic trips for my family of 7 ...for all the years srating 2005 ( 24 trips ).
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for taking time to write review. I really appreciate it HUGE thank you for your kind words and your business!
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9 of 16 people found this review helpful

This was the best trips.

Reviewed By Sanich - Burnaby BC. | Traveled to Greece ~ Europe
The best service every time.
I will never go anywhere else.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for taking time to do the review and for your kind words!
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8 of 14 people found this review helpful

World Travel

Reviewed By Around the world traveler - Delta, BC | Traveled to Patagonia ~ Argentina ~ South America
Natasha is very knowledgeable about preparing my travel plans. She is friendly and interested afterwards if the trip met my expectations.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank yo for yoru kind comments!
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10 of 18 people found this review helpful

Russia: History and Culture

Reviewed By World Traveler - Vancouver | Traveled to Europe
Natasha is the best travel agent I've known.

Staying on top of her profession, she is always attentive to her clients and really interested in the success of every part of the tour she's helping to organize. She'd walk an extra mile to find the most convenient tickets, hotels and destinations and provide most useful tips about places to see.

Her knowledge of countries and places is amazing. I know she couldn't have possibly been in every place in the world, but it looks like she has been.

On top of that, she has a wonderfully sunny personality and dealing with her has always been a pleasure.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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8 of 14 people found this review helpful

Any time any where

Reviewed By Dima B - Burnaby, BC | Traveled to Europe
I have been a client of Natasha Phillips for more than 7 years. Professional and honest service with respect to client needs. Always got answers on travel requests and several options to choose from. Natasha all the time helped to choose the best connections, hotels and provided valuable advice for travelers to save time, money and get less stress. I will continue to be a client and definitely recommend her service to my family members and friends.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much!
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10 of 18 people found this review helpful

returning customers

Reviewed By NM - Vancouver | Traveled to Europe

We are a returning customers of Natasha Philips. She helped us in the past with bookings of all inclusive vacations in Mexico.

This summer we had a family ( four of us) trip to Georgia. Booking flights and hotels from Vancouver to Tbilisi was not an easy task; on top of that our older son on a return had to go to Ottawa and not back to Vancouver. Natasha was able to find flights and connections that worked perfectly for everyone ( most of the trip we had business class sits as well!) She also recommended and booked hotels in Amsterdam and Paris on our way to and from Tbilisi.

We will definitely go back to Natasha for our next trip booking!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much!
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5 of 9 people found this review helpful

Honeymoon of our Dreams!

Reviewed By Ashley - Irvine, CA | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Natasha was incredible to work with. She was extremely informative about the area we were traveling to and so honest about everything. You could tell she is so passionate about her line of work and really has her clients best interest in mind. She really wants you to have the most amazing vacation ever! Which we absolutely did thanks to her! Seriously our honeymoon couldn't have been half as amazing (or as relaxing from not having to plan it ourselves) if it wasn't for Natasha. Thank you Natasha!!!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Dear Ashley and Tyler, thank you so much for your kind words. I am so happy that you had wonderful honeymoon! These are the memories that will be with you forever and I am delighted that I was able to help you create your dream trip. Thank you! Natasha
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6 of 11 people found this review helpful

A wonderful trip to Singapore

Reviewed By Troy J. - Seattle, WA | Traveled to Singapore ~ East and Southeast Asia
Natasha was initially very responsive on a last minute business travel arrangement to Southeast Asia for a party of 3. She sourced airline and hotel accommodations quickly and both were with highly rated, very comfortable organizations. She even threw in an added touch of recommending an Italian restaurant in Singapore during our stay. However, the real benefit of having an experienced agent working for me was realized on my return trip. When I learned that both legs of my return flight from Singapore were cancelled, only hours before I was to leave for the airport, Natasha stepped up and immediately sourced alternate travel arrangements for me and my two guests. It was a blessing to have her on my team. I will use Natasha on my personal and business travel arrangements whenever I can. She is incredibly knowledgeable and professional. Thanks Natasha!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Troy, Thank you so much for your kind words! I was truly happy to help, especially when my clients need help when airline cancels flight. It will be my pleasure to assist in the future. Best regards, Natasha
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9 of 17 people found this review helpful

Very helpful

Reviewed By Reets - Vancouver BC | Traveled to Israel ~ Middle East
Natasha was very helpful in booking a 3 week long overseas trip last minute. She provided useful travel tips and her knowledge and experience helped me determine the best places to have extended layovers in Europe. Overall, working with Natasha was a positive experience and I very much appreciated her help and guidance.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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8 of 15 people found this review helpful

The best trip - Mexico !!! Our wedding anniversar

Reviewed By Larissa - Vancouver BC | Traveled to Russia & Northwest Asia
Natasha Phillips -professiona agent and always finds the best option !!!
I would recommend this agent to my family and friends
Natasha Phillips responded:
thank you so much for yoru kind words!!!
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8 of 15 people found this review helpful

Trustful and warm

Reviewed By Natasha - North Vancouver | Traveled to Moscow ~ Russia ~ Russia & Northwest Asia
My family work with Natalia more then 15 years. No single time we had regrets about traveling plans and accommodation we made using her company. Professional, precise, patient and still a warm and shiny personality and style of work
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO much for taking time to write the review and for your kind words!
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8 of 15 people found this review helpful

Wonderful business trip

Reviewed By Ash - NY, NY | Traveled to Los Angeles ~ California ~ USA
Excellent! Her reccos were spot on and she was extremely helpful with the planning.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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9 of 17 people found this review helpful

Business Trip

Reviewed By Victor - Nanaimo, BC | Traveled to Chicago ~ Illinois ~ USA
Natasha has done a great job with organising my multiple-cities business airway trip and the itinerary in a very professional, cost-effective and accommodating way. It's always a pleasure and peace of mind working with her.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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7 of 13 people found this review helpful

20th Anniversary Dream Vacation

Reviewed By mermaid - West Vancouver | Traveled to French Polynesia ~ South Pacific
Extremely knowledgable and well traveled herself, she gives honest advice, and is quick to respond with recommendations and detailed quotations.
Natasha's first rate service takes the stress out of booking your travels.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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7 of 13 people found this review helpful

Best trip of our lives

Reviewed By Kate - Delta, BC | Traveled to Russia & Northwest Asia
Natasha is an incredible travel agent. I have been her client for over 20 years and during these years she provided me and my family exceptional travel advise. Her customer service is incredible and she is always able to take her time to listen to what your travel needs and advise accordingly.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for writing such a great review!
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The most amazing trip of our lives!

Reviewed By Dolce Vita - West Vancouver | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Awesome service! Quick response! Unique destinations suggestions! Amazing attitude and attention to detail!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for taking time to write the review and thank you for your kind words!
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To the Med and back

Reviewed By Willard - North Vancouver, BC | Traveled to Croatia ~ Europe
Natasha has done a great job finding us the best fares to Europe for the past 8 years.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!!!
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Part of the team!

Reviewed By Dan - Vancouver | Traveled to Istanbul ~ Turkey ~ Middle East
It was a pleasure working with Natasha. From start to finish, it was like having another member of our team, reorganizing and and adapting to a rapidly shifting business schedule. Excellent experience!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you very much for your kind words! Natasha
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Trip of a lifetime to TAHITI with our 2 children

Reviewed By Lynn - West Vancouver, B.C. | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Extremely knowledgeable of TAHITI and surrounding islands as well as budget recommendations.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Lynn, thank you SO much for taking your time to send feedback! i am so happy that you fell I love with Tahiti as well! Best regards, Natasha
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Trip of a lifetime with our 2 children!

Reviewed By Lynn - West Vancouver, B.C. | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Extremely knowledgeable about the area we travelled to and budget recommendations with options of various accommodation styles & activity options to suit our family.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you!!!
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9 of 18 people found this review helpful

Not just an agent but an adviser.

Reviewed By Leon - Bellingham, Wa | Traveled to Madrid ~ Spain ~ Europe
In October and November 2017 we had the complex bus and cruise European journey. Natasha Philips professionally provided the logistic of .that difficult route. But apart of that she gave us a lot of useful advice for choosing our ways and hotels, and trip was very interesting. Thanks, Natasha!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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8 of 16 people found this review helpful

Outstanding service

Reviewed By Max Laren - Vancouver, BC | Traveled to Dominican Republic ~ Caribbean
We are Natasha's loyal clients for more than 15 years. Our family travels a lot, and having Natasha look after us is the best thing we could wish for. Her approach is very personalized, she is always kind, thoughtful and efficient, even under the most compressed timelines.
Natasha effortlessly constructs complex itineraries, always keeping in mind our multiple and often non-trivial needs. She thinks through each leg of the trip on the fly, giving just the right amount of suggestions, possible alterations and surprisingly refreshing options. We have tried quite a few service providers in the travel industry, and kept finding her way ahead, compared to even the most sophisticated out there.
On our 3 trips in the last 5 months, we booked everything, including tickets, accommodation, transportation, insurance and activities with Natasha - and still finding out more that she has to offer in terms of options and her unparalleled focus on clients' needs. Thank you, be in touch again soon!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for taking time and write review! It means so much to me ! Huge thank you, Natasha PHillips
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7 of 14 people found this review helpful

The most professional!

Reviewed By KB - New York, NY | Traveled to South Korea ~ East and Southeast Asia
Natasha is the most professional travel agent I ever dealt with.
She is extremely dedicated in providing the right travel itinerary for the right
price within a very short amount of time. She would work days, nights, weekends and holidays in order to provide the fastest and the best service.

I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for taking time to write review. I really appreciate it HUGE thank you for your kind words and your business!
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8 of 16 people found this review helpful

The best experience I've ever had !!!

Reviewed By Val - Richmond, BC | Traveled to Moscow ~ Russia ~ Russia & Northwest Asia
Natasha Phillips is very professional and very attentive person.
You definitely get the best service if you have deal with her to book your trip.

I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO much for your kind words!
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6 of 12 people found this review helpful

Best trip of my life

Reviewed By Shulman - Vancouver | Traveled to Jamaica ~ Caribbean
Fast, professional, friendly.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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8 of 16 people found this review helpful

It was the best trip of our lives!

Reviewed By KK - Vancouver | Traveled to Europe
Natasha organized for us the best trip to Europe we could only imagine.
Exclusive hotels,fantastic recommendations on sightseeing, excellent planning, unique restaurants. We were fully satisfied with her services and will keep beautiful memories for all our lives.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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8 of 16 people found this review helpful

20th Anniversary Dream Vacation

Reviewed By mermaid - West Vancouver | Traveled to French Polynesia ~ South Pacific
Extremely knowledgable and well traveled herself, she gives honest advice, and is quick to respond with recommendations and detailed quotations.
Natasha's first rate service takes the stress out of booking your travels.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
Was this review helpful to you? YES | NO
8 of 16 people found this review helpful

The best travel agent

Reviewed By Elena - Vancouver, British Columbia | Traveled to Europe
Natasha is a very caring agent, who always has time to patiently listen to all usual and complicated requests and helps to find the best possible solution to them. She is a confident and a very well educated and travel informed agent.
I'm her client for about 20 years and always recomend her to people who are looking for a highly professional travel agent.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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3 of 7 people found this review helpful

No way you can plan a trip like this....

Reviewed By Patrick - Vancouver | Traveled to Germany ~ Europe
I was too busy to plan my family's trip to Germany/Austria this past year; but was nervous about using a travel agent as I am SO picky. After some research, I decided to use Natasha as she has extensive travel experience and a personal connection to Germany. The trip she planned was so much greater than anything I could have ever planned!! She took care of literally everything. We did things I didn't even know existed! I strongly encourage anyone to use her services.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Patrick, thank you so much for your kind words and it was truly my pleasure to create this amazing trip for you! It was really great to work with you and I hope I can assist in the future. Thank you again! Sincerely, Natasha Phillips
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7 of 15 people found this review helpful

Every trip we take is the best!

Reviewed By NT - Vancouver, BC | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
We’ve had a great time dealing with Natasha P. She was very easy to get in touch and communicate with.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!!!
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6 of 13 people found this review helpful

Travel Agent Second to None

Reviewed By Rob - Vancouver | Traveled to South Korea ~ East and Southeast Asia
Natasha has always provided me with excellent service, above and beyond my expectations. Every detail is always covered. With business trips that are changing dates back and forth, different travelers on different dates, multiple cities, Natasha is always on top of everything. When I made mistakes in the info I provided her she found them and made sure my itinerary was exactly as I needed. She always makes sure my travel experience is as comfortable as possible and all options are exactly as I like them. All the hotels she has recommended have been excellent. I only use Natasha for booking my travel arrangements and would recommend her to anyone traveling.
I would recommend this agent to my family and friends
Natasha Phillips responded:
rob, thank you SO MUCH for your kind words - much appreciated! Sincerely, Natasha Phillips
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9 of 19 people found this review helpful

Business Travel

Reviewed By James Sergeev - Vancouver, BC | Traveled to South Korea ~ East and Southeast Asia
As part of my business I have to fly a lot. Natasha has been amazing in terms of supporting my travel and timing requirements. She is always on point with recommendations and arrangements at destinations. Natasha is also very knowledgeable and continuously recommends and arranges for tours, dinners, other things to see and do. I have never had a negative experience when using her services.
I would recommend Natasha Philips and Capital Business Travel to anyone!

Great Work, Natasha!!! Thank you!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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8 of 17 people found this review helpful

Great at managing complex logistics

Reviewed By Marc Piché - Canmore | Traveled to Russia & Northwest Asia
Natasha has done a fantastic job of solving complex travel itineraries for us over the last six years. Our trips often involve bringing several people departing from various locations together in remote parts of the world - Natasha has always made it happen for us economically and efficiently.

Marc Piché
Technical Director
Association of Canadian Mountain Guides
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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7 of 15 people found this review helpful

Excellent Service for All Travel Requirments

Reviewed By Cmac - Vancouver Canada | Traveled to China ~ East and Southeast Asia
Natasha is the best. The travel service she provides is the best I have had. I have been all over Europe Asia and USA and Natasha has provided responsive service no matter where I have been and where I needed to go. I recommend Natasha to everyone I speak to when we are talking about travel and anything to do with holiday. Chris McGillivray
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for taking time to do the review and for your kind words!
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7 of 15 people found this review helpful

It's always good trips

Reviewed By EL - Richmond, BC | Traveled to Italy ~ Europe
Natasha helped us to book lots of trips, she is always listening what we want ( and lots of time it's not one destination fly) and need and gives us best deals and connections.
If it's any changes in fly times she always sends us updates right away.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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9 of 19 people found this review helpful

Best vocations!

Reviewed By Svetlana - Vancouver | Traveled to Europe
Always professional and knowledgeable! Geat service!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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7 of 15 people found this review helpful

Outstanding trip

Reviewed By stvictor - New Westminster, BC | Traveled to Jamaica ~ Caribbean
Natasha provides excellent service: professional, fast, and very friendly. She understands customer’s initial ideas and always recommends few options suitable for customer. Subsequent purchasing goes smoothly: from travel tickets to insurance. In case of any questions/issues (not many) they were resolved quickly.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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7 of 15 people found this review helpful

THE BEST TRAVEL EXPERIENCE

Reviewed By Oleg O - West Vancouver | Traveled to Europe
A good agent is the most important part of the travel planning, especially for traveling with small kids and we are lucky to have one!
Our agent is very knowledgeable and experience, we saved a lot of time on research and have seen a lot of beautiful places in a very short period of travel.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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5 of 11 people found this review helpful

the best travel arrangements

Reviewed By Russell - Gibsons BC | Traveled to Spain ~ Europe
the score should be 10 out of 5. Natasha is brilliant at her job. I find her to be an extraordinarily conscientious travel expert/agent
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO much!
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9 of 19 people found this review helpful

The best trip that we ever had

Reviewed By Sasha - Richmond BC | Traveled to Europe
Just an excellent!!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you!
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6 of 13 people found this review helpful

Best trip of our lives

Reviewed By Kate - Delta, BC | Traveled to Russia & Northwest Asia
Natasha is an incredible travel agent. I have been her client for over 20 years and during these years she provided me and my family exceptional travel advise. Her customer service is incredible and she is always able to take her time to listen to what your travel needs and advise accordingly.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you!
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3 of 8 people found this review helpful

A Divine Romantic Anniversary Celebration

Reviewed By HAPPYTRAVELLER - West Vancouver | Traveled to Vancouver ~ British Columbia ~ Canada
Natasha was a pleasure to deal with. From start to finish, she is a true professional, delight to communicate with and went the extra mile for us. It was a truly special, memorable anniversary.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for taking time and for your kind words! I am so pleased you enjoyed your Anniversary gateway! Sincerely, Natasha PHillips
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6 of 14 people found this review helpful

A breath of fresh air

Reviewed By Ken - North Vancouver, BC | Traveled to Norway ~ Europe
I am knew to Natasha's service having spent years using corporate travel agents and organizing personal travel myself. I contacted her essentially on a whim (based on reviews here) to see if she could improve on what I was being offered from a cruise line. She delivered almost instantly, and diligently and professionally set about profiling my wife and I. A necessary step to ensure she is matching her services to our needs, and not just providing "off the shelf" service. She clearly works hard to provide a very positive experience both before and during travel. I look forward to working with her as we work through all the gory details of our upcoming trips.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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6 of 14 people found this review helpful

Excellent trip! Amazing Hotel!

Reviewed By Sveta - Vancouver, Canada | Traveled to London ~ England ~ Europe
It is pleasure working with Natasha. Natasha is always helpful, prompt and provides the best services in regards to any bookings.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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7 of 16 people found this review helpful

We had a couple of fantastic trips , thanks to Nat

Reviewed By Nastia - Los Angeles California | Traveled to French Polynesia ~ South Pacific
Natasha is wonderful! Her knowledge is profound and she always tries her best to help . She is a highly skilled expert who is passionate about her work.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!!!!
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7 of 16 people found this review helpful

Exceptional service

Reviewed By JB - West Vancouver, B.C. | Traveled to Whistler ~ British Columbia ~ Canada
Natasha really went to work on our request. Our trip to Whistler Fairmont exceeded all of our expectations. We were treated so well, largely as a result of the introduction and request she put in on our behalf. Would definitely recommend Natasha and her team to look after your travel needs.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you very much for your kind words!
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6 of 14 people found this review helpful

Highly Recommended

Reviewed By Matt - Melbourne | Traveled to Khabarovsk ~ Russia ~ Russia & Northwest Asia
Natasha is our travel agent of choice for international travel with the company that i now work for, and has routinely booked my flights for travel between Melbourne Australia to Eastern Russia where i have been regularly travelling for work the previous 12 months.

From the outset i was very impressed with the level of professionalism, knowledge of the various travel sectors, flight options and promptness to which any and all emails, queries and travel changes are replied to by Natasha, both during and outside normal business working hours.

I would have no problems recommending Natasha and her company to any friends or colleague looking for an excellent travel agent to book their next holiday or business travels. Natasha has always provided the highest level of friendly service, and is a pleasure to deal with.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words, Matt! really appreciate it!
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7 of 16 people found this review helpful

Always the best

Reviewed By O. Edward - Port Coquitlam BC | Traveled to Europe
Excellent
I would recommend this agent to my family and friends
Natasha Phillips responded:
thank you for yoru kind words!
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7 of 16 people found this review helpful

The best travel agent I've ever dealt with!!

Reviewed By Nikolai - Victoria, BC | Traveled to St. Petersburg ~ Russia ~ Russia & Northwest Asia
I discovered this service few years back, and have never used another travel agent since then. Very professional and client-centred service. Natasha went above and beyond to meet our traveling needs. She was very knowledgeable, flexible with her time, accommodating with our requests and pleasant to deal with. She took her time to explain all the options we had and to find the best deal for us. I felt listened to and respected. I did recommended her services to others in past, and will do it again in future. I will definitely be back for more tickets and advice from Natasha on my future travels.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for yoru kind words!
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8 of 18 people found this review helpful

Trip to Europe in 2015

Reviewed By Sergei - Vancouver, B.C. | Traveled to Moscow ~ Russia ~ Russia & Northwest Asia
Natasha is always quick to understand, what I want and what I expect, and she always gives me couple of options, for all my needs - tickets, hotels, insurance. I do not lose time on anything - getting my tickets, payment, papers.
Not only that, she is knowledgeable, experienced and flexible enough to inform me about the options, I may have no idea about, which is quite helpful. Great job! Thank you!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for taking time to do the review and for your kind words!
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7 of 16 people found this review helpful

I think it's not about a single trip.

Reviewed By ICON1228 - Pitt meadows | Traveled to Spain ~ Europe
Prior to having Natasha on my team my travel plans always caused myself stress. Natasha has brought a professional level of experience that really allows myself to listen to her experience to a point where she is arranging my business and family travels.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for taking time to do the review and for your kind words!
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7 of 16 people found this review helpful

High quality services!

Reviewed By LS - Vancouver, BC | Traveled to Dominican Republic ~ Caribbean
Natasha always provide high quality services related to a vacation or business travel and always offer best deals available at the moment. Prompt and reliable services. Will recommend to everyone!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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7 of 16 people found this review helpful

The best trip of our lives!

Reviewed By Yana - B.C | Traveled to Mexico ~ Mexico
Natasha is an excellent agent that I would recommend to all of my friends. She's very professional and helpful. She has a lot of knowledge, and patience towards her clients.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank ou so much for your kind words!
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8 of 18 people found this review helpful

Half-way around the globe...

Reviewed By Quattro - Toronto, Ontario | Traveled to Singapore ~ Singapore ~ East and Southeast Asia
Natasha was very diligent and dedicated in ensuring all my travel arrangements met my needs. She went the extra mile, even off hours and weekends, to make sure my needs were taken care off. Very professional level of service
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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7 of 16 people found this review helpful

Trip to Russia

Reviewed By Galina - Burnaby | Traveled to Russia & Northwest Asia
She is best professional in her industry. Absolutly reliable, detail oriented, looks for the best travel scenarios for any client. Just excellent service !
She ordered the flights to and inside country, hotels, took care about pick up from and to airport.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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6 of 14 people found this review helpful

Excellent logistics

Reviewed By 49 parallel - Vancouver, BC, Canada | Traveled to Europe
Working with Natasha always is a pleasant experience. Her deep knowledge of subject and enthusiasm towards travel every time help to find us a perfect solution.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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7 of 16 people found this review helpful

Always in Service

Reviewed By Iryna - British Columbia | Traveled to Italy ~ Europe
I am very fortunate to be a client of Capital Business Travel for over 15 years. It is a pleasure to work with Natasha, a great expert in world travel experience, very personable advisor that always looking after your best interest.

I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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6 of 14 people found this review helpful

my semi-annual vacations

Reviewed By Tatiana - Victoria, BC | Traveled to Europe
I have been working with Natasha for over 15 years! And my travel requests are usually quite complicated and involve several connections, layovers etc. Natasha is always very quick to respond and always finds me best deals. On top of that she is very knowledgeable in her field and can always answer any questions about hotels and destinations. She also has great personality and always fun to talk to!
Tatiana
I would recommend this agent to my family and friends
Natasha Phillips responded:
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6 of 14 people found this review helpful

Our trip was amazing !!! and we are going back

Reviewed By Anna and George - Vancouver | Traveled to Russia & Northwest Asia
Working with Natasha felt like we have been friends for years, and up to today we haven't met in person, our communications have been through telephone and email, we found Natasha very pleasant and willing to go the extra mile, wish we had this kind of an experience with other tour operators when we visited other countries in the past, Natasha has a lot of pride and passion for Russia which helped us in having a lifetime experience.
We visited where locals would hang out and this was only possible because Natasha has excellent tour guides based in Russia that care as much as she does.
My wife and I enjoyed every minute of our ten day trip and we are planning to visit Russia again.

A BIG THANK YOU to everyone who helped make our trip Amazing
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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6 of 14 people found this review helpful

The best travel agent!

Reviewed By Nataly - Vancouver Canada | Traveled to Moscow ~ Russia ~ Russia & Northwest Asia
It was wonderful experience to work with Natasha Phillips! Every suggestion she made was excellent, as she considered our budget, time constraints, and personal likes and dislikes. She made our trip easy and stress free. Thanks for your help, Natasha!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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8 of 18 people found this review helpful

A month in Russia, Latvia and Germany

Reviewed By GN - Vancouver, BC | Traveled to Europe
Natasha is the rare travel professional who practices what she preaches. When booking our multi-leg European vacation (Russia, Latvia and Germany) she shared her experiences right down to the restaurants and attractions in the destinations on our itinerary. This personal touch and the fact that everything was delivered as promised is why our family chose to work with her and will continue to do so. She's an absolute pleasure to deal with and I'd recommend her without reservation.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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8 of 18 people found this review helpful

Great trips

Reviewed By Olga Romanova - Vancouver, Canada | Traveled to Caribbean
Experienced professional.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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13 of 28 people found this review helpful

Natasha booked it like it was her own vacation

Reviewed By RP - Surrey, BC | Traveled to
My family and I went to Mexico for a vacation last year and Natasha paid so much attention to the details it was like she was booking it for her own family. Simply fantastic are just two words to describe her professionalism and attention to detail. I will always book vacations with Natasha in the future.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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7 of 17 people found this review helpful

There were cases when Natasha exceed our expectat

Reviewed By Masha - Victoria, BC | Traveled to Moldova ~ Europe
Natasha always works with my family and myself in a very responsive, patient, attentive to details and caring manner.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words, Masha!
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5 of 13 people found this review helpful

Excellent Business Trip

Reviewed By John L - New York, NY | Traveled to Thessaloniki ~ Greece ~ Europe
Great communication and customer service. Natasha was a delight to work with. She went above and beyond to service our business needs.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO much for taking time to write the review and for your kind words!
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6 of 15 people found this review helpful

Smooth and easy trip.

Reviewed By Irina - Port Coquitlam | Traveled to Germany ~ Europe
Natasha is very informative and always looks for the best price and provides great service. It's a pleasure to work with her.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for taking time and sending your feedback! much appreciated!
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7 of 17 people found this review helpful

Great rates & customer service

Reviewed By Lisa - West Vancouver | Traveled to New Zealand ~ Australia & New Zealand
Natasha was able to help us access amazing rates for our travel - rates which we would not have been able to obtain without her help and expertise. She was also extremely responsive to our queries, and acted proactively in terms of ensuring we had the right documents for travel and appropriate seating and meals on the plane. We have used Natasha's services for other trips and would not hesitate to recommend her and to utilize her expertise again.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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5 of 13 people found this review helpful

Always in Service

Reviewed By Iryna - British Columbia | Traveled to Italy ~ Europe
I am very fortunate to be a client of Capital Business Travel for over 15 years. It is a pleasure to work with Natasha, a great expert in world travel experience, very personable advisor that always looking after your best interest.

I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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5 of 13 people found this review helpful

The best trip ever!

Reviewed By Papaloui - Vancouver BC | Traveled to Italy ~ Europe
We had a fabulous trip to Italy! Natasha found us a fantastic villa in an ancient Norman castle on the Amalgo coast. Best holiday ever! Thanks Natasha
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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6 of 15 people found this review helpful

thanks for booking my tickest

Reviewed By M M - Vancouver | Traveled to Sydney ~ Australia ~ Australia & New Zealand
I've been working with Natasha for many years on several occasion.
She is great to work with, promptly responds to requests and finds great tickets.
Thank you!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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6 of 15 people found this review helpful

The best trip ever!

Reviewed By Tanya P - Vancouver | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Our travel agent is simply the best!
The hotel and apartment accommodations were beautiful, located in the desired areas and fit our budget. The tours that our agent arranged were simply amazing and the tour guides were knowledgeable, friendly and helpful. The couple times we had questions while we were traveling, they were answered immediately. Our trips went like clockwork from start to finish and every stop was amazing.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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5 of 13 people found this review helpful

Definately one of our best holidays ever!

Reviewed By Davy - Vancouver, B.C. | Traveled to Russia & Northwest Asia
Although I had tracked down Natasha through an online search, I was later told by a good friend of mine who just happens to be Russian, that she is the best travel agent in the business. Natasha is very efficient and knowledgeable regarding her specialty. She is professional, personal and is prepared to go the extra mile. While our vacation in Russia was one of the best holidays we had ever experienced, this was greatly due to the superb organization and attention to detail which Natasha and her team had provided to us. What a fantastic experience indeed! I definitely recommend Natasha’s services for Russian tours.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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8 of 19 people found this review helpful

Simply the BEST

Reviewed By Kate - Vancouver, British Columbia | Traveled to Turkey ~ Europe
Natasha, is one of the best travel agents I have dealt with in over 20 years. I travel very frequently and to many different destinations in the world. She is very professional, skilled and knowledgable agent. I highly recommend her to anyone and everyone looking for not only ticket booking but for advice about any travel related questions (vaccinations, visas, hotels etc)
I simply love her.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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5 of 13 people found this review helpful

Great price for a trip to Paris!

Reviewed By Umbrelya - Vancouver | Traveled to Paris ~ France ~ Europe
I have worked with Natasha several times over the past eight or nine years. She is usually the first I think about when planning a trip to Russia to see my parents or some other places to travel. Every time is a pleasure working with Natasha - she always tries to find best ticket options (including price, connections, convenience, etc.); plus she always responds in a timely manner. Moreover, she is very friendly and polite. She found me great airplane ticket deals a few times! I recommended her to a number of my friends.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much!
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6 of 15 people found this review helpful

Best trip of our lives

Reviewed By Kate - Delta, BC | Traveled to Russia & Northwest Asia
Natasha is an incredible travel agent. I have been her client for over 20 years and during these years she provided me and my family exceptional travel advise. Her customer service is incredible and she is always able to take her time to listen to what your travel needs and advise accordingly.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you!
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9 of 21 people found this review helpful

The easiest way to travel!

Reviewed By Irina - Vancouver | Traveled to Mexico ~ Mexico
From my personal experience working with Natasha in the last 3 years I can just say that I truly impressed with Natasha professional skills! She is a very intelligent and good listener that can summarize all your needs regarding your vacation or simply your booking tickets request.
If you want that your vacations meet your expectations I am would highly recommend Natasha!!!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words! Much appreciated!
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6 of 15 people found this review helpful

Great experience

Reviewed By Tatiana - Vancouver | Traveled to Tahiti ~ French Polynesia ~ South Pacific
It has been my pleasure to work with Natasha. She loves her job and is truly beyond the call of duty. She actively listens to my concerns and is efficient in coming to a solution. Available after hours and on a short notice.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO much for taking time and write review! Much appreciated!
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6 of 15 people found this review helpful

My favorite city on earth Irkutsk

Reviewed By ??????? - Coquitlam | Traveled to Russia ~ Russia & Northwest Asia
Natasha always find the best result in the short time with my very crazy wishes :)
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO much for taking time and write review! Much appreciated!
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7 of 17 people found this review helpful

Honeymoom

Reviewed By Gurse + Alisha - Surrey, Canada | Traveled to Bora Bora ~ French Polynesia ~ South Pacific
Very personable and always on the ball with booking our trip. She has a vast amount of knowledge and is willing to go the extra mile to find what her customers are looking for. Highly recommend her!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO much for taking time and write such a nice review:) really hope you had fantastic time! Huge thank you! Natasha
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5 of 14 people found this review helpful

We had a blast on our trip

Reviewed By LZ - Vancouver, BC | Traveled to Europe
We had a great experience dealing with Natasha. She is very accommodating and pleasant to deal with
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for yoru kind words
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6 of 16 people found this review helpful

The best trip - Mexico !!! Our wedding anniversar

Reviewed By Larissa - Vancouver BC | Traveled to Russia & Northwest Asia
Natasha Phillips -professiona agent and always finds the best option !!!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for you kind words!
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7 of 18 people found this review helpful

Corporate Group Travel

Reviewed By Cathy - Vancouver, BC | Traveled to South Korea ~ East and Southeast Asia
Natasha is very responsive and efficient in planning our group trip.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you very much for taking time to send review and for your kind words!
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5 of 14 people found this review helpful

Best travel agent experience

Reviewed By Karine - Montreal, Quebec | Traveled to Europe
Thank you Natasha!!
I must admit that my husband and I barely use agents because we've had bad experiences and find it's rare to actually have someone to give advice and not just blindly book (which nowadays is easy to do ourselves)
You went above and beyond our expectations and we will do more business with you in the futur!!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Chère Karine, merci beaucoup pour tes gentilles complimant. Je suis impatient de vous aider dans le futur. Merci!
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6 of 16 people found this review helpful

From North America to all around the World

Reviewed By Dima B - Vancouver BC | Traveled to World Cruise ~ Other
Natasha is extremely knowledge and efficient.
My one stop source for business and pleasure trips.
Wouldnt consider anyone else.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for taking time to do the review and for yoru kind words!
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7 of 18 people found this review helpful

Best travel agent in NA

Reviewed By IB - Minnesota | Traveled to Athens ~ Greece ~ Europe
Many bookings for different destinations in NA, Europe, and more.
Always great service, always understands travel needs. Takes time to find best travel options.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO much for your kind words!
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5 of 14 people found this review helpful

great service, best deals, customer oriented agent

Reviewed By Michael L - Richmond , BC, Canada | Traveled to Europe
Excellent service, Natasha is very dedicated person who is paying great deal of attention to even smallest details for clients benefits. She always finding the best connection and to the full satisfaction of the client. I've been booking traveling trips and vacations using Natasha's services as a travel agent for more that 17 years and never regretted it or used other travel agent/company.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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5 of 14 people found this review helpful

Perfect trip options!

Reviewed By Natallia - British Columbia, Canada | Traveled to Europe
I found the service and response of this travel agency to be excellent!
Natasha is the best travel agent!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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6 of 16 people found this review helpful

my semi-annual vacations

Reviewed By Tatiana - Victoria, BC | Traveled to Europe
I have been working with Natasha for over 15 years. She is a very knowledgeable agent and always responds to inquiries very quickly. My requests are usually quite complicated and include several connection and layovers and Natasha always was able to find me the best tickets. She also has an extensive knowledge of hotels/destinations and her suggestions were very useful. Natasha has a great personality and is always fun to talk to!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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5 of 14 people found this review helpful

The best travel agent!

Reviewed By Nataly - Vancouver Canada | Traveled to Moscow ~ Russia ~ Russia & Northwest Asia
It was wonderful experience to work with Natasha Phillips! Every suggestion she made was excellent, as she considered our budget, time constraints, and personal likes and dislikes. She made our trip easy and stress free. Thanks for your help, Natasha!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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6 of 16 people found this review helpful

my agent of choice

Reviewed By Vlad - Vancouver | Traveled to Europe
Always there to help, finding the best solution and patiently dealing with picky customers like me )
Thanks!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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7 of 18 people found this review helpful

The best trip that we ever had

Reviewed By Sasha - Richmond BC | Traveled to Europe
Just an excellent!!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much!
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6 of 16 people found this review helpful

Business trips made easy

Reviewed By Dave - Toronto, Ontario | Traveled to Dubai ~ United Arab Emirates ~ Middle East
Natasha always has good ideas about better and more interesting itineraries, with an eye to saving money. Her turnaround is quick, and her instructions clear. Her experience in advising on hotels has been great so far. She is always upbeat and pleasant on the phone.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO much for taking time and write review! Much appreciated!
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6 of 16 people found this review helpful

Excellent Service

Reviewed By TNYVR - Vancouver, British Columbia | Traveled to Europe
My wife and I have worked with Natasha for the past several years and have booked numerous trips to Europe with her. Each time, Natasha has gone out of her way to assist us, providing timely information, great rates and in some cases, worked the impossible when numerous stops and other trip variations were required. We've recommended her to both friends and family and will continue to do so! We highly recommend Natasha!
I would recommend this agent to my family and friends
Natasha Phillips responded:
thank you SO much for taking time to write review! really appreciate it!
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4 of 13 people found this review helpful

Best Trip Ever!!

Reviewed By Correne - North Vancouver, BC | Traveled to French Polynesia ~ South Pacific
Natasha did an excellent job of planning an unforgettable trip for us to the South Pacific! She is extremely knowledgeable about this part of the world and chose resorts she thought would fit our wants and needs, and they did! She arranged resort discounts and extras for us and was conveniently available by email for any questions. We would highly recommend Natasha, will be passing on her name to friends and wouldn't hesitate to use her again.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH! You just made my day and I will be delighted to help you with travel arrangements for yourself and your friends. Best regards, Natasha
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5 of 15 people found this review helpful

Excellent trip! Amazing Hotel!

Reviewed By Sveta - Vancouver, Canada | Traveled to London ~ England ~ Europe
It is pleasure working with Natasha. Natasha is always helpful, prompt and provides the best services in regards to any bookings.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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6 of 17 people found this review helpful

Corporate Travel

Reviewed By Kris - Vancouver | Traveled to London ~ England ~ Europe
Natasha coordinates our company travel plans and does a fantastic job. Everything from quick service, getting the flights we need to the seats I want. I highly recommend Natasha for your travel needs.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for taking time in your busy schedule to write the rebview and thank you for your kind words!
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5 of 15 people found this review helpful

The Best Travel Adviser

Reviewed By Veronika K - Vancouver, Canada | Traveled to Europe
I have been lucky enough to have Natasha as my travel adviser for multiple purchases through many years. Natasha knows the market! She also makes a point of knowing her clients! One of the traits that makes Natasha stand out above the crowd is her listening ability. She really listens to you, what you want and what you need. She knows many areas so well and will save you time by steering you clear from places she knows you will not love. Nothing but great things to say about Natasha!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for taking time to write review. I really appreciate it HUGE thank you for your kind words and your business!
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6 of 17 people found this review helpful

What would I do without you

Reviewed By Glockahrt - Vancouver | Traveled to Europe
I have been using Natasha and her company for over 5 years now for both personal and business, we travel hundreds of thousands of miles each year and Natasha treats each journey with the utmost care and attention. I have never been steered wrong by her and recommend her to all of my colleges and friends. We wish her well in everything she does and hope you will as well. happy traveling :)
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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6 of 17 people found this review helpful

Creative service

Reviewed By Greg - Amsterdam | Traveled to Khabarovsk ~ Russia ~ Russia & Northwest Asia
I often give Natasha very little notice to book flights to remote locations, and she has always delivered, with timely responses and creative and cost effective solutions. I would recommend her service to anyone.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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4 of 13 people found this review helpful

The smoothest journey!

Reviewed By Irina - Vancouver | Traveled to Russia & Northwest Asia
We were very happy with Natasha's work!
We received an excellent service and were even more surprised when were on vacation. The trip was planned so precisely that we could not get bored expecting the next flight - everything was running so smoothly. When on vacation we talked about Natasha's help and how it would be different if we were ordering tickets by themselves.

Hope to do it next time with Natasha again!

I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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4 of 13 people found this review helpful

New Zealand World Masters Games

Reviewed By Skywalker - Vancouver, BC | Traveled to New Zealand ~ Australia & New Zealand
Natasha was fantastic getting us terrific flights with small in-country flights included. She had a tourism contact in Auckland who offered to help us out in our travels inside New Zealand. Our team had rented a house in Greater Auckland for one week during the World Masters Games. Natasha was very helpful in discussing where to tour before and after the Games. Going all that way, we had to see the country and we had a wonderful experience. I would highly recommend Natasha for your travels.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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5 of 15 people found this review helpful

Seasonal business travel

Reviewed By Jake - Bowen island | Traveled to Baku ~ Azerbaijan ~ Russia & Northwest Asia
Proactive, amazing, courteous so helpful and consistently saves me money and time??
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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4 of 13 people found this review helpful

Always a pleasure

Reviewed By MR - NY, NY | Traveled to Europe
Natasha is a consummate professional, always available and ready to assist. In an era of impersonal interactions with the internet, working with Natasha is always a great experience.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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4 of 14 people found this review helpful

The best trip i have ever had!

Reviewed By Alex - New York | Traveled to Europe
Natasha i a great and very reliable professional. It has been always my pleasure to work with her. She always manages to organize my business trips in the best way! I strongly recommend her to everyone!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO much for taking time to write the review and for your kind words!
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4 of 14 people found this review helpful

Dream Vacation in the City of Lights

Reviewed By Nick - Richmond, BC | Traveled to Paris ~ France ~ Europe
Natasha was extremely knowledgeable and helpful when booking a trip to Paris for our family. She recommended a hidden gem of a hotel in the Opera district and gave us valuable tips on dining locations, sightseeing tours and "must see" places of interest. Thanks to her, we had the time of our lives in Paris!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for taking time to do the review and THANK you for your kind words!
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6 of 18 people found this review helpful

I think it's not about a single trip.

Reviewed By ICON1228 - Pitt meadows | Traveled to Spain ~ Europe
Prior to having Natasha on my team my travel plans always caused myself stress. Natasha has brought a professional level of experience that really allows myself to listen to her experience to a point where she is arranging my business and family travels.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for taking time to do the review and for yoru kind words!
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6 of 18 people found this review helpful

best travel agent

Reviewed By lipa - vancouver , BC | Traveled to New Zealand ~ Australia & New Zealand
Natasha is very helpful and very knowledgeable

She can improve you trip by thinking outside the box
I would recommend this agent to my family and friends
Natasha Phillips responded:
thank you so much for your kind words!
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5 of 17 people found this review helpful

Most amazing customer service ever.

Reviewed By Patricia - Vancouver, British Columbia | Traveled to Israel ~ Middle East
Natasha Philips has consistently provided us with exceptional service, beyond any travel agent I have ever known.
She has organized excellent trips for us, multiple times, all in a highly professional manner.
The outstanding piece is that recently, due to our own error, we were stopped from checking in to a flight for a passport issue ( 5 days short of the 3 months necessary to fly to E.U.)
It was a Saturday and everyone was closed on Saturday.
Natasha's business too.
However we emailed her our unfortunate situation.
Within minutes she responded and proceeded to spend the better part of her Saturday HELPING US find new flights and not lose everything we put toward the trip that couldn't happen.
I will never forget this type of conscientious attention and care.
As a customer it is rare, and so precious.
Thank you Natasha
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you so much for your kind words!
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4 of 15 people found this review helpful

Perfect trip options!

Reviewed By Natallia - British Columbia, Canada | Traveled to Europe
I found the service and response of this travel agency to be excellent!
Natasha is the best travel agent!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you for your kind words!
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5 of 17 people found this review helpful

My favorite city on earth Irkutsk

Reviewed By ??????? - Coquitlam | Traveled to Russia ~ Russia & Northwest Asia
Natasha always find the best result in the short time with my very crazy wishes :)
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO much for taking time and write review! Much appreciated!
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12 of 31 people found this review helpful

Excellent travel agent

Reviewed By Yosya - Aurora, ON | Traveled to
I've been using Natasha's services for quite a few years. Hotel or Cruise booking - you can't go wrong with her advice. Always professional, knowledgeable and helpful. Yes, I'd recommend her to a friend.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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9 of 26 people found this review helpful

Very Professional and Patient

Reviewed By Chris - Vancouver | Traveled to
Natasha is Professional knowledgeable, responsive, helpful ... I have used Natasha for many years. She is very patient and I do not hesitate to refer her to everyone I know.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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10 of 29 people found this review helpful

Most reliable travel agent for my 20 years of travelling

Reviewed By Elena - Europe, Russia, USA | Traveled to
Capital Business Travel, Natasha Phillips - the agency and agent we are relying upon oversees flights and vacation destinations for almost 20 years. Natasha is a great listener and equipped with a wide knowledge of travel info which always suited us the best. There are ton of info on the Internet, however, if you do not want to gamble with your time and money - ask Natasha and she will find you exactly what you are looking for and more... We are very grateful to Natasha for our wonderful vacations. Wishing Natasha and Capital Business Travel much success in business.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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9 of 27 people found this review helpful

You will not be disappointed!

Reviewed By Tatiana - Vancouver | Traveled to
Natasha is extremely enthusiastic and passionate of what she is doing. Detail oriented, always prompt and is available to help whether you are booking a trip on your own or using her services.
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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10 of 30 people found this review helpful

The Best of the Best!!!

Reviewed By Sean - Vancouver, BC | Traveled to
I have utilized Natasha many times over the years, and she knows her business very well. But her best quality is her genuine desire to create the best travel experience for you. I would whole-heartedly recommend her to anyone, whether traveling for work or pleasure. She will find the best options for you!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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8 of 26 people found this review helpful

The best!!

Reviewed By Garry - Victoria B.C. | Traveled to
Natasha and myself relationship goes back to the beginning of Capital travel in late 90's. I have great respect for her skills and extra efforts to meet my vigorous international travel schedules, especially Russia! Her ability to work with the airlines schedules and travel plans has saved much frustration. I can always count her to be there for any last minute changes and rescheduling. Over the years Capital has arranged many of our excellent holiday trips, far exceeding our expectations. Highly recommended!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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5 of 21 people found this review helpful

The best!

Reviewed By Von - Vancouver BC | Traveled to
Natasha is the best. She figured everything out at the last minute. She found hotels, the best travel prices and flight times and helped me with arranging a pickup from the airport. I usually book things online so this is the first time in awhile I used a travel agent and I will call her again in the future. She was recommended to me by a friend and I would recommend her to anyone who reads this. Thankyou Natasha!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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8 of 28 people found this review helpful

The best and the most reliable professional in the field

Reviewed By Marina - Vancouver | Traveled to
After I have had an experience with planning and supporting my air travel with Natasha Phillips, I am not going to work with any other travel agency. I have worked with various agencies before, but none of them can be compared with the level of professionalism that Natasha provides. She is prompt with response; particular about every detail and requirement that I as a client ask for; works an extra mile to create the best itinerary and supports the whole travel until the client is back on the home turf. Recently, I have had an experience when my air trip consisting of 4 connections got cancelled several hours before the departure, and I was on the other side of the world with no assistance coming from the travel agents there. Turned out that Natasha had been watching for my whole trip, and reached me offering new options. She worked hard on new connections, so I can return home with no delay in time. She provided me with a terrific support and care until I get back home! God bless Natasha and her business! She is the best one indeed!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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8 of 29 people found this review helpful

Loving agent

Reviewed By nasha - Whistler,BC, Canada | Traveled to
Natasha always happy to help find the best deals on a plane tickets all over the world and for the last 10 years her recommendations and service in planning my trips helped me to enjoy my vacations fully.Will recommend her agency to everyone!!!
I would recommend this agent to my family and friends
Natasha Phillips responded:
Thank you SO MUCH for your kind words!
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