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Nette Bacaling

Brandon, Manitoba Travel Agent
McPhail Travel, a TL Network affiliate agency
Nette Bacaling
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47 Reviews | 100% Recommended

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LANGUAGES English, Spanish, Tagalog
CERTIFICATES & AWARDS Certified Travel Consultant, Certified HAL Academy with Holland America Line, AM Resorts Master Agent, Riu Travel Agent Specialist, Globus Tour Expert

Nette Bacaling

Brandon, Manitoba Travel Agent

McPhail Travel, a TL Network affiliate agency

Cruise Expert and Destination Wedding Specialist

I am a Certified Travel Counsellor. I decided to combine my love of travel and desire to help people with my strong organization, experience and research skills to become a Cruise and Destination Wedding Specialist. I am delighted and proud to be a part of the McPhail Travel team, and looking forward to connect with you and develop a great long-lasting relationship.

Providing unparalleled customer service is the #1 most important thing for me. Having a strong knowledge base of the cruising industry allows me to listen to your preferences and interests and make recommendations that best suit your vacation needs.

I am warm, patient, honest and reliable and always strive to surpass your expectations in both a Travel Consultant and for your dream holiday. Whatever destination you long to explore, I am keen to share my expertise and ensure that you have the most authentic and fulfilling experience in that corner of the world.

Having first-hand tips and memories to share with clients is another bonus of having a cruise specialist who is hooked on travel! Some of my favorite globe-trotting highlights include doing a flight seeing tour and dog sledding in its surrounding glaciers in Alaska.

I recently travelled to Cabo San Lucas, Mexico for a Destination Wedding Specialist Training with AM Resorts, Cuba and Costa Rica with G Adventures and prior to that I've been to Jamaica and on a River Cruise from Paris to Normandy's Landing Beaches.

 

Why I am a Cruise Expert!

There are exciting activities in Costa Rica!
There are exciting activities in Costa Rica!

I am seasoned professional in the cruise industry with several years of experience working with Holland America Cruise Line. I am a certified Oceania Cruise Expert, and a certified HAL Academy Specialist with the Holland America Line, Avalon River Cruise Specialist and Viking River & Ocean Cruising Specialist.

 

My Reviews

16 of 26 people found this review helpful

Travel Agent that you can trust on planning your trip!

Reviewed By Belle - Brandon, Manitoba | Traveled to
She was able to offer us a better than the standard price we could see on the internet everywhere else. I've booked with Nette more than once and have had nothing but great service.
I would recommend this agent to my family and friends
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14 of 23 people found this review helpful

Everything she did was wonderful

Reviewed By GST - Brandon Manitoba | Traveled to
Nette from McPhail did her usual great job. She made everything very easy for us and got us the room and location that we wanted. This made for a great vacation for us at the Barcello resort in Huatulco, Mexico. The resort was great and our room was wonderful with pool and ocean view all for a good bargain price. Using the PLUS for Sunwing travel was well worth the extra cost and would suggest that anyone else going 5 plus hours and wanting less waiting time to use this as well.
I would recommend this agent to my family and friends
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11 of 18 people found this review helpful

Best trip ever

Reviewed By Lala - Brandon Canadá | Traveled to Colombia ~ South America
She is the best
I would recommend this agent to my family and friends
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4 of 6 people found this review helpful

Awesome trip

Reviewed By Jon - Iloilo | Traveled to Philippines ~ East and Southeast Asia
Perfect and detailed
I would recommend this agent to my family and friends
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4 of 6 people found this review helpful

Work-related trip to Brampton, ON.

Reviewed By Trainee - Brandon | Traveled to Toronto ~ Ontario ~ Canada
My trip needed to be organized quickly. Nette efficiently put together the flight and accommodation options and services for me to choose from. The flights worked very well. My accommodation was a bit disappointing, but there were very few options available close to my destination.
I would recommend this agent to my family and friends
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6 of 10 people found this review helpful

a great trip!

Reviewed By Lea - Steinbach, Manitoba | Traveled to Amsterdam ~ Netherlands ~ Europe
Very great, she took lots of time to find something cheap
I would recommend this agent to my family and friends
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9 of 16 people found this review helpful

It was a fabulous trip.

Reviewed By Cathy - Manitoba | Traveled to Mexico
Our trip to Mexico exceeded our expectations on every level. From my very first interaction with Nette, this travel agent demonstrated her care and concern for understanding the travel needs of our family, and the experiences we had while traveling confirmed at every step that she not only understood our needs but had to the keen ability and knowledge to know how to meet them.
I would recommend this agent to my family and friends
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9 of 16 people found this review helpful

Our amazing trip!

Reviewed By Darren & Lisa - Deloraine, MB | Traveled to Jamaica ~ Caribbean
We feel 100% confidant in Nette's recommendations for all of our travel plans. She is super knowledgeable and is excellent at responding timely with multiple destinations for a vacation. So far we have loved all of our vacations booked for us by Nette, we highly recommend her expertise.
I would recommend this agent to my family and friends
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10 of 18 people found this review helpful

best prices I have had for a long time for travel

Reviewed By Allan - Brandon, mb | Traveled to Cartagena ~ Colombia ~ South America
Nette is always pleasant and will work for you to find the best solution for travel and even when travel changes, she still works for you, always with a smile. Awesome.
I would recommend this agent to my family and friends
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12 of 22 people found this review helpful

Service about e and beyond

Reviewed By Susan - Brandon, manitoba | Traveled to
I have had the opportunity to book with Nette many times. She is always so positive and helpful in planning and booking my trips. Not only does she promply send receipts she follows up with calls. I will continue to rely on her and her employer in the future
I would recommend this agent to my family and friends
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1 of 1 people found this review helpful

Nette was our holiday hero!

Reviewed By Jennifer - Virden | Traveled to New Orleans ~ Louisiana ~ USA
Nette booked our flights, hotels, a cruise and a 5 day stay after in New Orleans. She worked hard before our trip to get us a good deal and to make it a trip we would never forget. However, the services she provided was so much more than just booking the trip- she actually saved it too!

While we were travelling she was following our flights from her office and noticed that due to flight interruptions that we were at risk of missing connections and, ultimately, our cruise! When we got off the plane she notified us by email , and called, and was already working to give us instructions on how we could reconnect and get to get back on track to where we needed to be. She was so helpful behind the scenes to get us new hotels and cancel old ones and to help chase luggage on our behalf and to help with insurance claims later.

I was very impressed by her service and professionalism. Nette was our holiday hero!
I would recommend this agent to my family and friends
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3 of 5 people found this review helpful

Class Reunion 2018

Reviewed By Anna - Glenboro, Manitoba | Traveled to Bavaria ~ Germany ~ Europe
Nette was very helpful,friendly and knowledgeable when I booked my trip. She provides excellent Service and I will definitely book vacations thru Nette again , thanks Nette!
I would recommend this agent to my family and friends
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4 of 7 people found this review helpful

Best Trip EVER.... will be planning more now!!!

Reviewed By Joyce - Rivers, MB | Traveled to Chicago ~ Illinois ~ USA
Nette was wonderful to work with. She was prompt with details of my trip and had it planned very quickly!!! She was very professional and very helpful. Thank you Nette - you made this trip easier for me.
I would recommend this agent to my family and friends
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6 of 11 people found this review helpful

The last trip most certainly was the best trip..

Reviewed By Dolly - Deloraine Mb Canada | Traveled to Belgium ~ Europe
Experienced,timely very knowledgeable ..very kind ..Nette has helped plan 5 trips for our family and we most certainly will have her plan the trips in our future..
I would recommend this agent to my family and friends
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7 of 13 people found this review helpful

Best vacation ever

Reviewed By Best vacation ever!! - Brandon | Traveled to Jamaica ~ Caribbean
Nette went above and beyond for us! We couldn’t have had our dream wedding without her!
I would recommend this agent to my family and friends
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8 of 15 people found this review helpful

Thank you Nette!

Reviewed By Christine - Minot, ND | Traveled to Hong Kong ~ Hong Kong ~ East and Southeast Asia
Our friends booked a cruise with Nette and recommended Nette to us. I had been nervous about using a travel agent before but Nette made it a really easy and pleasant experience. Thank you Nette! :)
I would recommend this agent to my family and friends
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8 of 15 people found this review helpful

Travel agent that you can trust.

Reviewed By Angie - Brandon, MB | Traveled to Colombia ~ South America
We've been working with Nette for so many years for booking our flights. She is friendly and knowledgeable all the time. I would recommend her to anyone interested in booking a trip.
I would recommend this agent to my family and friends
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9 of 17 people found this review helpful

Best Value Flights!

Reviewed By Win - Brandon, Manitoba | Traveled to San Salvador ~ El Salvador ~ Central America
We booked our flights to San Salvador and Nette found the cheapest fare for my family. I will definitely recommend her to all our friends and family.
I would recommend this agent to my family and friends
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10 of 19 people found this review helpful

A work in progress!

Reviewed By Josie - Brandon | Traveled to Mexico
Nette has been great to work with so far! She has answered mine and my family or friends questions quite rapidly! We are just in the process of booking our wedding for Jan 2019.
I would recommend this agent to my family and friends
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9 of 17 people found this review helpful

Haven't gone yet.

Reviewed By Raymee - Minnedosa, Manitoba | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
Nette has been most helpful. She is knowledgeable, obliging and we were always left feeling we were being well looked after.
I would recommend this agent to my family and friends
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9 of 17 people found this review helpful

Knows her stuff

Reviewed By Marebear - Brandon Manitoba | Traveled to Sydney ~ Australia ~ Australia & New Zealand
A pleasure to deal with and knows her stuff.
I would recommend this agent to my family and friends
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9 of 17 people found this review helpful

wonderful trip

Reviewed By Mercy - Brandon | Traveled to Las Vegas ~ Nevada ~ USA
Nette was very accommodating person.she is trying to find a cheapest deals that make you satisfied.
I would recommend this agent to my family and friends
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10 of 19 people found this review helpful

New Orleans Trip

Reviewed By Nerdy Traveler - Brandon, MB | Traveled to New Orleans ~ Louisiana ~ USA
Nette was very timely, cordial, professional, and polite. I am not used to using travel agent services professionally or personally, but I may be re-thinking that after working with Nette! Every question I would have had was answered before I even knew it would be a question.
I would recommend this agent to my family and friends
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First destination trip and excellent

Reviewed By Berta - Rivers, Mb | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Always kept us informed with calls or emails
I would recommend this agent to my family and friends
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Very nice, relaxing trip

Reviewed By Betty - Brandon | Traveled to Mexico
She is nice, friendly, and very knowledgable
I would recommend this agent to my family and friends
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7 of 14 people found this review helpful

This is the first time We traveled to the Caribbea

Reviewed By Thuy - BRANDON ,MANITOBA | Traveled to Cayo Coco ~ Cuba ~ Caribbean
Nettle Bacaling is a very good sales agent . She is very helpful, friendly . And she explained to me all the necessary details for my trip . I am really happy with her service.
I would recommend this agent to my family and friends
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8 of 16 people found this review helpful

Dream Vacation

Reviewed By Lisa - Rocanville, Saskatchewan | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
Excellent and professional. Always on a personal level Will always book with Nette
I would recommend this agent to my family and friends
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8 of 16 people found this review helpful

Cruise

Reviewed By Phyllis - Winnipeg manitoba | Traveled to Southern carribean
Had a great experience dealing with Nette! Everything was as explained! Would recommend her as a travel agent!
I would recommend this agent to my family and friends
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8 of 16 people found this review helpful

Excellent trip always

Reviewed By Peter - Barranquilla, Colombia ???? | Traveled to Colombia ~ South America
She is very good doing her job and always helping you with anything I need ... thanks Nette Bacaling
I would recommend this agent to my family and friends
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8 of 16 people found this review helpful

Always there

Reviewed By Bob - Puerto Vallarta, Mexico | Traveled to Mexico
My wife and I had used mcphail travel for several years, mostly for winter holidays to Mexico although we live in Winnipeg. We had found that the service provided to be just excellent. Both for pre and post vacation service when needed.
When Nette became our agent at mcphail she continued with that kind of service seamlessly. Always answering questions and searching out information.
Such a cheery voice when I phone. She almost makes you want to plan a trip just to talk to her.
I had not traveled for a couple of years but I still had Nette's direct line. I kind of thought that I would be developing a new relationship but after just a few seconds we were talking like old friends.
The trip for the fall ('17) was not exactly simple. One person lives in New York, the other in Winnipeg but they had both booked directly with the airline. No problem for Nette. Very quickly she had the two of us on the same flights coming and going and sitting together.
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Lots of great trips !

Reviewed By Millaw - Rivers, Mb | Traveled to Nova Scotia ~ Canada
Nette is very friendly, helpful, and knowledgeable. Always checks up on us before and after we travel.
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Great trip

Reviewed By Terry - Wabowden | Traveled to Mediterranean Sea ~ At Sea ~ At Sea
Professional knowledgable, competent .Nettie was very easy to work with.
I would recommend this agent to my family and friends
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5 of 11 people found this review helpful

Wonderful Agent

Reviewed By Nancy - Brandon, Manitoba | Traveled to New York City ~ New York ~ USA
Nettie was friendly, accommodating, and worked very hard! She was quick to return calls or emails.
I would recommend this agent to my family and friends
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7 of 15 people found this review helpful

Long but that was not your fault - delays at the a

Reviewed By LS - Brandon, Manitoba | Traveled to Edmonton ~ Alberta ~ Canada
Flew from Winnipeg to Edmonton and return - prompt communication when we had questions prior to the trip.
I would recommend this agent to my family and friends
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7 of 15 people found this review helpful

Terrific Trip

Reviewed By Dusty Miller - Brandon, Mb | Traveled to California ~ USA
We always have had the best treatment, Nette is very helpful, knowledgeable, friendly, and kind. We like that she checks in with us when we return to see how our trip was, makes sure that everything she helped to plan worked out well. Each time we see her she always remembers our names!
I would recommend this agent to my family and friends
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6 of 13 people found this review helpful

Cuba trip #4

Reviewed By “Cuba bound “ - Manitoba | Traveled to Holguin ~ Cuba ~ Caribbean
We are very impressed with the service Nette provides us. She is very courteous and knows her stuff. We will definitely be utilizing her services again She is a pleasure to talk to. Thanks Nette??????

I would recommend this agent to my family and friends
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8 of 17 people found this review helpful

Highly recommend Nette!

Reviewed By John - Brandon | Traveled to Colombia ~ South America
Nette have good skills and knowledge on booking our flights.
I would recommend this agent to my family and friends
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7 of 15 people found this review helpful

Great Trip

Reviewed By Jed and Jess - Brandon, mb | Traveled to China ~ East and Southeast Asia
Nette made all the worries about travelling to Asia non existent. Nette looked after our visas to China which was a huge time saver and stress relief! We used Nette to go to Hualtuco in the past and she was excellent in helping us find the perfect resort!
I would recommend this agent to my family and friends
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7 of 15 people found this review helpful

An Experience for Life

Reviewed By Duck - Rivers | Traveled to Scotland ~ Europe
Nette is extremely thorough, she doesn't forget! She gets to know you personally, something we very much appreciate. We are an older couple and my wife and I think of her as a member of our extended family. You will not go wrong with Nette.
I would recommend this agent to my family and friends
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5 of 12 people found this review helpful

Amazing experience

Reviewed By Susan - Brandon | Traveled to Alaska ~ USA
She was very clear as to what to expect on the cruise including things to check out at the ports. She was extremely knowledgeable. Thank-you Nette!
I would recommend this agent to my family and friends
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5 of 12 people found this review helpful

Great time in Toronto!

Reviewed By Kelly - Brandon, MB | Traveled to Toronto ~ Ontario ~ Canada
Nette was super accommodating and explained everything before she did it. She showed up the comparisons of different flights and airlines at different times, which helped us make our decision. A real pro!
I would recommend this agent to my family and friends
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7 of 16 people found this review helpful

Great Winter Vacation

Reviewed By Dick - Brandon, MB | Traveled to Hawaii ~ USA
I found Nette to be friendly, knowledgeable and efficient when dealing with her and had answers to all of my questions and concerns. Everything she said she would do was completed, something I find does not happen often.

This was the first time I had used McPhail for my travel needs and highly recommend them to everyone. If you have an opportunity to meet and work with Nette, you will be impressed.
I would recommend this agent to my family and friends
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7 of 16 people found this review helpful

2018 trip to Cuba

Reviewed By Maria - Brandon, MB | Traveled to Cuba ~ Caribbean
Nette was very efficient pleasant and professional.
I would recommend this agent to my family and friends
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7 of 16 people found this review helpful

First of many to b booked

Reviewed By Connie - Belmont, MB | Traveled to Hawaii Island ~ Hawaii ~ USA
Very good, quick to get back to us. Provided links so as we could view the hotels.
I would recommend this agent to my family and friends
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5 of 13 people found this review helpful

Hot place with lots to see and do

Reviewed By Brandon Traveler - Brandon, Manitoba | Traveled to Panama ~ Central America
Very pleasant and helpful
I would recommend this agent to my family and friends
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6 of 15 people found this review helpful

Excellent Service and Knowledge!

Reviewed By Faye - Manitoba | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Nette was impressive! She thought of everything and made our trip so much easier. We could not have done this family trip without her expertise and help with everything from the flights and hotel accommodation. We highly recommend Nette to everyone.
I would recommend this agent to my family and friends
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10 of 23 people found this review helpful

The best travel agent ??

Reviewed By Pedro - Brandon Manitoba | Traveled to
She is very good doing her job and can help you in any way possible if you need book tickets to go some where or vacations. She is a nice person ans very efficient on her job..... well done Nette. I always recommend her to my friend when they need to book tickets to go back home or different place ??????
I would recommend this agent to my family and friends
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