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Pam Macey

Calgary, Alberta Travel Agent
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Pam Macey

Pam Macey

Calgary, Alberta Travel Agent
Travel Trends, a TL Network affiliate agency
17 Reviews | 100% Recommended
If you see the text box to the right do not fill it in

Group and All-Inclusive Consultant for 23 years

Wailea Beach, Maui
Wailea Beach, Maui

Have you ever wanted to stand atop the Eiffel Tower with a partner,  share a balcony with friends viewing the Danube or with colleagues at a beachfront luau? I have, and that is why over the years I excel at giving individual or group travelers experiences they won't forget.

It is my firm believe that everyone should have memorable experiences, every time they travel. Be it an annual trip to an all inclusive resort in the Mexican Riviera or an around the world odyssey. With 12 years experience in the wholesale division of the travel industry, I have established valuable connections with hotels, tour/activity providers, cruise lines and airlines.  This has proven to be an asset when 10 years ago I began serving the public with vacation ideas I was passionate about.

I like to travel to destinations I sell to ensure standards are being upheld at the various hotels and to further educate myself on that and other destinations near by. Being current allows me to provide trouble free experiences for all.

Group travel is one area I have come to really enjoy. Having groups of 20 to 200 come back from their trips with never ending positive stories of what they experienced is truly rewarding. I recently had a a group of 175 traveling to Cabo San Lucas.  After the hurricane of September 9, 2014 the hotel my group was in - though not damaged, decided to close for a renovation. They had washed their hands of my group. I spent a good week after this notification rebooking each and every person of that group in a hotel that was of a higher caliber than what they were already in at no additional fee. 

After returning, there was not one person that had anything to complain about and were thrilled with their vacation. That to me was rewarding. Customer service is something I believe is of the upmost importance in this industry.  Sometimes you have to go above and beyond to secure a pleasant vacation.

I regularly get referrals from clients for friends and families to book their next adventure with me. I believe whether this is your first trip or 50th, you deserve the same attention to detail from me.

CERTIFICATES & AWARDS

Certified Travel Counselor in 1993

My Reviews

Rating: 5 17 Reviews | 100% Recommended

Another great trip

Reviewed By M9632 - Barrhead, AB | Traveled to Mexico
Pam is efficient and personable. This is the second wedding she has planned for our family and she's been great to work with!
I would recommend this agent to my family and friends
Pam Macey responded:
Thanks very much to you both! Your family is so fantastic to work with. I hope you have a wonderful time in Cancun at the wedding. Please do feel free to reach out to me in the future for any of your travel needs. All the best. Pam
5 of 14 people found this review helpful
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Making our wedding memorable!!!!

Reviewed By Ashley & Landon - West Kelowna, BC | Traveled to Cancun ~ Quintana Roo ~ Mexico
Pam is truly amazing!!!! There isn't enough words to describe how incredibly easy she made our lives in planning our perfect destination wedding. She is very quick to reply to our questions and got all our guests the best price options we could get. We had over 90 plus guests book for our destination wedding and they all loved Pam! Thank you so much for helping us make the best day of our lives simple and easy and most of all memorable:)))
I would recommend this agent to my family and friends
Pam Macey responded:
And to you Ashley and Landon, I wish the best in your new life together. Your family and friends were a delight to work with and I thank you very much for allowing me to be a part of your special day. Enjoy the wedding trip and fill me on how it went when you return.
5 of 17 people found this review helpful
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Last minute!

Reviewed By Last minute traveler - Calgary, Alberta | Traveled to
I have been working with Pam for about 10 years now - she keeps great personal records of our likes and dislikes. We tend to travel very last minute and she gets the job done!!!
I would recommend this agent to my family and friends
16 of 41 people found this review helpful
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Excellent service

Reviewed By Jackie - Edmonton, Alberta | Traveled to
Pam has been arranging our personal and business travel for a number of years. She is always professional, attentive and knowledgeable.
I would recommend this agent to my family and friends
14 of 38 people found this review helpful
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Pam is my travel guru!

Reviewed By Lynette Z - Calgary, AB | Traveled to
Pam is the most knowledgeable travel agent I know. I have always enjoyed her professional yet witty demeanor. We have been using Pam for our travels for 10+ years and I have always been happy with her services. I enjoy supporting the small business, such as Travel Trends, as she adds the personal touch to our travel planning while still getting us the deals that large chain travel companies give. She always knows the best places our routes whether it is for price or class.
I would recommend this agent to my family and friends
17 of 44 people found this review helpful
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Long term client, many successful holidays

Reviewed By Michael Woofter - Calgary, Canada | Traveled to
Pam has been the perfect travel agent for me. Very knowlegeable and insightful. Sensitive to my expectations (and perhaps more importantly my wife's) I have worked with Pam on a lot of trips over the past 10+ years and I have never been disappointed. Perhaps the greatest accolade I can offer is that I continue to avail myself of Pam's services and recommend her to family, friends and colleagues.
I would recommend this agent to my family and friends
13 of 37 people found this review helpful
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She always gives me a short list of great options.

Reviewed By RG - Canada | Traveled to
Booking travel with Pam is a great experience. I mention to all that will listen that I love working with a knowledgeable travel agent who makes travel planning much easier than booking online. Seriously.
I would recommend this agent to my family and friends
16 of 44 people found this review helpful
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Great planner for large group travel including meeting space!

Reviewed By P&KL - Kelowna BC, Canada | Traveled to
For the past 15 years Pam Macey has assisted us for travel and meeting space for our seminars in UK, Europe, Mexico and in the Dominican Republic.. Pam goes above and beyond in all kinds of situations. Pam really knows the best locations for the groups requirements. I don't think there is anyone better in the travel industry. Pam also assided our personal travel for as many years. Just a few years ago Pam planned my daughters wedding on a cruise with 30 of our family and friends. AGAIN......Well Done!
I would recommend this agent to my family and friends
12 of 37 people found this review helpful
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Business Travel Made Easy

Reviewed By Aira - Calgary | Traveled to
We utilize Pam for travel for our company ... FABULOUS !! Better deals, better places, better experiences Would not hesitate to recommend her !!
I would recommend this agent to my family and friends
14 of 41 people found this review helpful
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Always available when needed

Reviewed By KP - Edmonton, AB | Traveled to
We have worked with Pam for all of our corporate travel and annual seminars for 15 years. She always has our best interests at heart and listens to our needs. I would recommend her to anyone.
I would recommend this agent to my family and friends
14 of 43 people found this review helpful
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Angel

Reviewed By BBQ Bob - Grand Rapids, MI | Traveled to
She is my travel angel. All I do is tell Siri to call Pam and my life is so much less stressful. She knows what I want and gets it 90% of the time. Pam has been my guide to travel for two years now and I don't make a move without her.
I would recommend this agent to my family and friends
12 of 39 people found this review helpful
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She is an absolute pleasure to deal with!

Reviewed By Michele - Edmonton, AB | Traveled to
Pam Macey exemplifies what customer service really is. She always looks for and provides the most time efficient and cost effective options for our travellers, and works within the parameters of our travel policy. At times our travel requirements change two or three times in a day and she always accommodates our requests without frustration. I always look forward to dealing with Pam; you can feel her positive energy through the phone and always feel uplifted after speaking with her! She makes travel so easy.
I would recommend this agent to my family and friends
13 of 42 people found this review helpful
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She knows me

Reviewed By Travelguy - Canada | Traveled to
Pam knows how I like to travel and what kind of hotel I like to stay at when on business or personal travel. I never have to worry when I tell her I need to be somewhere from a certain date to a certain date. She gets it done. When my wife and I want to go somewhere on vacation I only have to tell her our budget and she does the rest. We have never been disappointed.
I would recommend this agent to my family and friends
11 of 38 people found this review helpful
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Thank you Pam!!!

Reviewed By Dawn C - Calgary, AB | Traveled to
Pam is an amazing travel agent! Whether if it was for a weekend getaway or an extended vacation over seas, from start to finish Pam is there help make our travel plans easy and stress free. We have been using her services for many years now and have always been wowed by her knowledge, impeccable attention to detail, customer service and pricing. Thank you Pam!!!
I would recommend this agent to my family and friends
11 of 38 people found this review helpful
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Easy and stress free

Reviewed By Jen - Vancouver | Traveled to
Pam at Travel Trends has booked trips for me on numerous occasions. I find her easy to deal with, knowledgable, responsive and the whole process is stress free. She finds me the best value for what I'm looking for each time. Every trip has been memorable from an African Safari and climbing Mt. Kilimanjaro, to all-inclusive resorts in Cuba and Jamaica or quick trips South to Palm Springs or Vegas. Pam has gone out of her way to make bookings as hassle free as possible for her clients and that's the first part of an enjoyable vacation!
I would recommend this agent to my family and friends
13 of 43 people found this review helpful
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Highly Recommended

Reviewed By Paula - Vancouver | Traveled to
I found Pam to be a pleasure to work with and very professional. She has booked several vacations for my family and friends over the years. I would highly recommend Pam at Travel Trends to anyone.
I would recommend this agent to my family and friends
10 of 37 people found this review helpful
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Very helpful and fast

Reviewed By Julia - British Columbia | Traveled to
We had an amazing holiday. I was able to contact Pam any time with questions. She made planning my holiday very easy. Thank you!
I would recommend this agent to my family and friends
9 of 37 people found this review helpful
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