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Lisa Koppert

Otterville, Ontario Travel Agent
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Lisa Koppert

Otterville, Ontario Travel Agent
An independent agent with Nexion CA in London, ON, a TL Network affiliate agency
36 Reviews | 100% Recommended
If you see the text box to the right do not fill it in
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All Inclusive & Cruise Specialist

I believe that travel is one of the most memorable experiences a person can have.  It is amazing to visit places, peoples and cultures outside of our local area and broaden our world.

Growing up in a family that loves to travel I was bit by the travel “bug” when I was in early childhood.   My husband & I have handed down this bug to our four children and we share the greatest memories of our times together.

Personally,  I have traveled to many places including England, The Netherlands, extensively throughout Canada, the United States, the Caribbean, Mexico & Hawaii.  I have done many All Inclusive & Cruises to the above places.

With my personal experiences, knowledge and ongoing training, I am here to help you explore all the various travel options to find the perfect fit for your next vacation.

Whether you are looking for a Honeymoon, Group Trip, Cruise, or a private getaway let me be the FIRST STEP in your Travel Plans.

                    "All great journeys start with the FIRST STEP"

ACTA (Association of Canadian Travel Agents) Top Leisure Travel Agent 2016

                            CTC (Certified Travel Counsellor)

First Step Travel is affiliated with Nexion Canada ULC  100-235 North Centre Rd, London, On  N5X 4E7 HQ Phone 5196606966  TICO Reg # 1549342

First Step Travel was wonderful with helping us !

LISA  booked a cruise for my wife and l, my wife needed assistance. she looked after the help we needed from the airport to boarding the ship and return home. I would HIGHLY recommend LISA @ First Step Travel to anyone looking for a travel agent. - Steve & Helen M.  Tillsonburg, ON

First Step Travel was wonderful with helping us plan our most recent trip to Mexico. They gave us many options within our price-range for the dates that we wanted as soon as we said that we were looking for package options. When we did select a vacation package, they booked it immediately and we had our e-tickets in our inbox within the hour!  I'd definitely recommend booking with First Step as their customer service is outstanding!  - Eric & Kristy K.  BC

CERTIFICATES & AWARDS

ACTA - Leisure Travel Agent Award 2016
CTC - Certified Travel Cousellor
TICO- Travel Insurance Council of Ontario
Sandals Specialist Disney Specialist
Barcelo Specialist

My Reviews

Rating: 5 36 Reviews | 100% Recommended

We had a fun family trip

Reviewed By Happy family - ON | Traveled to Cuba ~ Caribbean
We first met with Lisa probably late November . Told her what we wanted with our family trip . She worked on it for 18 travellers . Which I’m sure wasn’t easy but she did it .
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
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Honeymoon

Reviewed By A and A - Riviera Maya | Traveled to Mexico ~ Mexico
Working with Lisa was a pleasure. Her suggestions helped us in choosing our honeymoon destination. She sent us a large selection of resort packages that fit our specifications. Her responses were consistently prompt and she never hesitated to offer her valuable opinion and answer our many questions. Once we decided on a resort, she ultimately made booking our honeymoon easy! And we can wait for the experience!
I would recommend this agent to my family and friends
7 of 12 people found this review helpful
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The spontaneous traveller

Reviewed By Nathan - Otterville | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Being spontaneous with our travelling, its great working with Lisa. She is quick with providing options and manages to find great places within our "budget."

We've used her services several times, each vacation being a success!
I would recommend this agent to my family and friends
10 of 18 people found this review helpful
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Lisa will take care of you!

Reviewed By Marilyn - Ontario | Traveled to St. Lucia ~ Caribbean
She is always ready to go the extra mile to get things just right!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Honeymoon Trip

Reviewed By Francisca - Norwich, Ontario | Traveled to Aruba ~ Caribbean
Thank you Lisa for making our whole honeymoon process stress free! From choosing locations, to transportation etc, you had us covered! The service you provided was 10/10. Thank you again Lisa!
I would recommend this agent to my family and friends
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Occidental Nuevo Vallarta- Can't wait!

Reviewed By Carey-Jane - Chilliwack, BC | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
Wonderful! As soon as we messaged her with our dates she sent us options to look through within a half hour and confirming/booking was quick and easy! We'll be sure to send her a pic of our drinks when we're sunning ourselves on the beach to say thank you :)
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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Our favorite destination!

Reviewed By Henny - Scotland | Traveled to Varadero ~ Cuba ~ Caribbean
Lisa is the best! She's very efficient with excellent service!
I would recommend this agent to my family and friends
4 of 8 people found this review helpful
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Great Trip

Reviewed By DeHaan - Lethbridge, Ab | Traveled to Tulum ~ Mexico ~ Mexico
Lisa has helped us right from the beginning and was very helpful
I would recommend this agent to my family and friends
8 of 16 people found this review helpful
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A wonderful day trip

Reviewed By Lisa VM - Norwich | Traveled to Toronto ~ Ontario ~ Canada
An excellent experience! I told Lisa what I had in mind and she worked it all out for us. No headaches for me! I will definitely be using her again as needed!!
I would recommend this agent to my family and friends
10 of 20 people found this review helpful
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Perfect honeymoon!

Reviewed By Gary - Norwich, ON | Traveled to Quintana Roo ~ Mexico
Working with Lisa was a great experience, and it was easy! We gave her a list of things we would like to see for our trip and she provided us with several options within our budget. She was able to answer our questions as well as show us how different choices would influence the price tag. Lisa was also helpful to us in giving us the tools to book an excursion for our trip before we left, making our time on the honeymoon more relaxing. Lisa made sure we had all the documents we needed to travel and get around.
I would recommend this agent to my family and friends
4 of 9 people found this review helpful
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Summer Vacation

Reviewed By Dianne - Salford | Traveled to Prince Edward Island ~ Canada
Our experience with Lisa was wonderful. She was very helpful and we got exactly what we were looking for. Thanks Lisa
I would recommend this agent to my family and friends
7 of 15 people found this review helpful
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What a great way to celebrate 25 years married!

Reviewed By Karen - Brantford | Traveled to St. Lucia ~ Caribbean
Excellent experience dealing with Lisa! Would highly recommend her as a friendly and competent travel agent! She knows how to connect people with their dream vacation!!!
I would recommend this agent to my family and friends
9 of 19 people found this review helpful
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A Great Price for An Amazing Adventure!

Reviewed By Craig - Norwich, Ontario | Traveled to Costa Rica ~ Central America
Lisa is very personable, diligent and ready to accommodate! I booked a trip to Costa Rica with her and everything was taken care of very quickly and for a great price. I am very confident in her booking and scheduling abilities. My next adventure will definitely start with Lisa's input and expertise!
I would recommend this agent to my family and friends
8 of 17 people found this review helpful
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Bus pick up!

Reviewed By Henny - Scotland | Traveled to Newfoundland ~ Canada
Quick and very efficient!
I would recommend this agent to my family and friends
8 of 17 people found this review helpful
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BEST AGENT EVER!!!!

Reviewed By NikeGirl - Washago Ontario Canada | Traveled to Cuba ~ Caribbean
Lisa went far above and beyond for our recent booking. If I could give 10 stars I would. We had everything from flight time changes to flight date changes to our trip being cancelled fully all together. All thanks to the airline we booked with. We had booked 9months in advance for a trip that would have had 9 people and ended up with 5. She had to search other trips/ airlines/ seats / hotel room changes etc and this was all one booking!! Lisa worked hard to help us find the right trip and by the end it felt like we knew each other. I have travelled many many times and with other agents but Lisa has by FAR been the best we have ever had. I will use her for every booking now and have given her name out freely to all of my friends and family and anyone looking for a knowledgeable agent who treats you with respect and truly goes well above and beyond for her job. You won’t go wrong by having Lisa book your next trip. So AWESOME!!!
I would recommend this agent to my family and friends
1 of 4 people found this review helpful
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What a great way to celebrate 25 years married!

Reviewed By Karen - Brantford | Traveled to St. Lucia ~ Caribbean
Lisa Koppert is a pleasure to work with and has been a great help as our travel agent. Lisa helped us narrow down the many choices to find exactly what we were looking for. Questions were answered clearly and thoroughly. Help and direction was given promptly when needed.
I would recommend this agent to my family and friends
9 of 20 people found this review helpful
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Best trip of our lives

Reviewed By Nil - Tillsonburg | Traveled to London ~ Ontario ~ Canada to Miami Florida
Lisa is very professional and knowledgeable in travel. Was very helpful in arranging transportation in large airports since my wife and myself are elderly. Would highly recommend her.Beat
I would recommend this agent to my family and friends
7 of 16 people found this review helpful
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Excellent Agent - Agent Everyone is Looking For.

Reviewed By Arianna - Fenwick, ON | Traveled to Belize City ~ Belize ~ Central America
I’ve booked multiple times with Lisa, and she is always willing to find the best flight, time and deal! If there ever is a problem, she works hard to make your trip go completely smooth! I would recommend her everyday, to everyone around you! Always the best!!
I would recommend this agent to my family and friends
8 of 18 people found this review helpful
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Dream honeymoon

Reviewed By Marten - Chilliwack BC | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Lisa was a pleasure to work with on planning our dream honeymoon. She put together many different packages with pointers on why certain ones are popular, and in the end did all the work with booking planning our all inclusive vacation, end-to-end.
After everything was booked, we decided to extend the trip and upgrade the room an extra step, and Lisa must have done some serious sweet talking because our extra cost was minimal.
Thanks Lisa, keep up the great work. I will recommend you to anyone who asks.
I would recommend this agent to my family and friends
Lisa Koppert responded:
Thanks Marten!
9 of 20 people found this review helpful
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Went above and beyond.

Reviewed By Y Graham - Ontario | Traveled to Manchester ~ England ~ Europe
Helped me from planning to departure.

Planned to take my husbands ashes and Lisa helped with figuring it all out with the airline.

Booked club class and as I don’t have internet Lisa made sure I had all menu choices and services chosen before I left. Even delivered my paperwork to my house!


I would recommend this agent to my family and friends
Lisa Koppert responded:
Thank you Yvonne!
6 of 14 people found this review helpful
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Amazing Honeymoon!

Reviewed By V - Brantford, Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa was awesome! She gave lots of options and also recommendations from what other clients enjoyed, which we found very helpful. We absolutely loved our resort, and it was wonderful to have Lisa handle all the details.
I would recommend this agent to my family and friends
5 of 13 people found this review helpful
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Great experience!

Reviewed By Tim O. - Otterville, ON | Traveled to Phoenix ~ Arizona ~ USA
We've worked with Lisa for both business and personal travel and it's always a good experience. She's quick to react if anything comes up and very knowledgeable!
I would recommend this agent to my family and friends
7 of 17 people found this review helpful
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Business

Reviewed By Paul - Wyoming, On | Traveled to Phoenix ~ Arizona ~ USA
Very pleasant to deal with and thorough with her deals for this trip.
I would recommend this agent to my family and friends
5 of 13 people found this review helpful
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Surf trip

Reviewed By Connor - Norwich | Traveled to Nicaragua ~ Central America
Very easy to work with, traveling went without a problem, would definitely recommend Lisa to everyone.
I would recommend this agent to my family and friends
8 of 19 people found this review helpful
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Awesome trip

Reviewed By Alie - London, Ontario | Traveled to Amsterdam ~ Netherlands ~ Europe
Lisa is a very knowledgeable, thorough travel consultant.
She looked after all the details of our trip with professionalism.
I would recommend this agent to my family and friends
7 of 17 people found this review helpful
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Awesome vacation!

Reviewed By Deb - Otterville, Ontario | Traveled to Puerto Aventura ~ Quintana Roo ~ Mexico
Great worry free trip, Lisa looked after all our booking requirements even the shuttle to get home afterward.
I would recommend this agent to my family and friends
7 of 18 people found this review helpful
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A few reasons we decided to book with Lisa

Reviewed By Corina - Norwich,on | Traveled to Cuba ~ Caribbean

A few reasons we decided to book with Lisa.

1. She is a member of our church family.
2. In the past I have a have been in business boards with Lisa, I was
impressed by her fast and effected way of dealing with paper work, she is an
good organizer.
3. Last year we booked with Lisa, everything went great!
4. I know Lisa is only one phone call away, if any trouble would arise, I know
she will deal with it promptly.
I would recommend this agent to my family and friends
7 of 18 people found this review helpful
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Service-Price

Reviewed By Yankees - Chilliwack,British Columbia | Traveled to Europe
Great response, great service.
Lisa is always digging for the best price
I would recommend this agent to my family and friends
7 of 18 people found this review helpful
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domestic travels

Reviewed By Maarten - Chilliwack BC | Traveled to Ontario ~ Canada


Lisa looks after it all and makes it easy. No fuss to troubles. That's what I like about dealing with her
I would recommend this agent to my family and friends
7 of 18 people found this review helpful
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Love to travel

Reviewed By Dine - Alberta | Traveled to Mexico ~ Mexico
She works very hard to find you exactly what you want. She is amazing what she can find for you !
I would recommend this agent to my family and friends
8 of 20 people found this review helpful
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Responsive, Efficient.

Reviewed By BK. - Ontario | Traveled to Cancun ~ Quintana Roo ~ Mexico
Excellent customer service, almost always reachable and very helpful. Would recommend for anything from booking a vacation to a one night stay in a hotel.
Have used on several occasion and will continue to do so.
I would recommend this agent to my family and friends
6 of 16 people found this review helpful
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Won't ever book a trip myself again!

Reviewed By a.brouwer - St.catharines , Ontario | Traveled to Cancun ~ Quintana Roo ~ Mexico
We contacted Lisa for our honeymoon and we received multiple prices 2 days later ! After booking kept us up to date on the hurricane situations down south and proposed alternative options immediately !
I would recommend this agent to my family and friends
7 of 18 people found this review helpful
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Relaxation at its finest

Reviewed By Tim S - Niagara , Ontario | Traveled to Jamaica ~ Caribbean
Always good advice, honesty, letting you know pros and cons of different places,etc .
Good at taking your input and coming up with something to suit:)
I would recommend this agent to my family and friends
Lisa Koppert responded:
Thanks Tim!
6 of 16 people found this review helpful
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Looking forward to our trip. Newly renovated reso

Reviewed By Mike & Lori - Vancouver BC | Traveled to Cancun ~ Quintana Roo ~ Mexico
Incredibly prompt and professional!
I would recommend this agent to my family and friends
7 of 19 people found this review helpful
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Reliable Travel Agent

Reviewed By Agatha - Vancouver BC | Traveled to Cancun ~ Quintana Roo ~ Mexico
Lisa is a wonderful travel agent to work with! She’s very responsive to any requests regardless of whether you’ve already booked or not. Informative and prompt, she is our “go to” travel agent for all of our travel plans.
I would recommend this agent to my family and friends
5 of 16 people found this review helpful
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Dream Honeymoon!

Reviewed By Happy Traveller :) - Woodstock, ON | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Lisa is an excellent travel agent! She helped us choose our honeymoon destination, and from then on was very helpful with any questions we had. From the airport to the resort and back home again, the entire trip went smoothly without any issues at all. Thanks Lisa!
I would recommend this agent to my family and friends
6 of 18 people found this review helpful
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