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Carole Paleczny

Stittsville, Ontario Travel Agent
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Carole Paleczny

Carole Paleczny

Stittsville, Ontario Travel Agent
Years of Experience: 7
18 Reviews | 94% Recommended
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Escorted Group Travel where friendships are made

Leopard posing for us while on Safari in Tanzania
Leopard posing for us while on Safari in Tanzania

Once you're bitten by the travel bug you're bitten for life! Well have I been bitten! There are many places in this incredible world that I've had the privilege of travelling to, but the more places I travel to the more places I want to see.

The one place that I would not hesitate to return to is East Africa, there is something magical about being on safari in either Kenya or Tanzania. The raw power of the wildebeest on the run and the utter devastation of so many that did not make the crossing. Looking the zebra in their beautiful eyes or sitting peacefully as the elephants walk past. 

River Cruising is also something I could enjoy over and over. Having river cruised the Main, the Rhine and the Danube, I had the good fortune of also enjoying a Vietnam and Cambodia river cruise along the Mekong with a land tour in Hanoi and and over-night stay on a Junk boat on Ha Long Bay. What impressed me most, was the people.

They have lived through unspeakable atrocities in our lifetimes, but have smiles that light up the world. 

Every trip has special memories that I am able to treasure as they have each shape the person I am.

I could go on and on about a cruise from Norway up to Spitzbergen and the North Cape, or to Tallinn Estonia and St.Petersberg with the midnight sun, or even a land tour to Scotland and Ireland that leaves you wanting to return. 

Please let me help you find the experience you've been dreaming of as together we can make that happen.

CERTIFICATES & AWARDS

Book with Confidence

My Reviews

Rating: 4.9 18 Reviews | 94% Recommended

Carole ensured that our trip was a wonderful experience.

Reviewed By Robert - Stittsville | Traveled to
Carole and her associates have arranged three trip for us and each one was well organized and thoroughly enjoyable, from the transportation to and from the locations, to the actual trip itself. I highly recommend Carole for all your travel needs.
I would recommend this agent to my family and friends
82 of 152 people found this review helpful
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Friendly, Responsive and Helpful

Reviewed By Norm - Stittsville (Ottawa) | Traveled to
Carole has been on the forefront of coordinating our last four cruises and is looking after our next three. She has been a big help in finalizing certain details and adjustments to our agendas and purchased options. She is always willing to spend time with us discussing various options related to our future travel plans. In addition, in a couple of instances, after we reviewed details on the final invoice(s), she has been quick to rectify errors/omissions that we believed should be displayed on the invoice to make our trip more relaxing. After booking our last cruise, another couple with whom we associate, asked if they could accompany us on the same offering. They contacted Carole and she was able to arrange a similar package and, because they lived in her area of the city, she personally delivered most of the necessary documents on her way home. Overall we are certainly satisfied with the service provided by and are comfortable doing business with Carole in the future.
I would recommend this agent to my family and friends
68 of 139 people found this review helpful
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Interesting destination & itinerary

Reviewed By Rick - Almonte Ontario | Traveled to Vik ~ Iceland ~ Europe
Very easy to work with
Knowledgable
Great service
I would recommend this agent to my family and friends
50 of 110 people found this review helpful
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you want too travel call carole

Reviewed By brian - ottawa .ont | Traveled to
I and my family haved dealt with carole and her company for over 15 years. we travel every 2 years on cruises and usally book 1 year in advance. she and her staff have us on file and as soon as I contact her that it is time too cruise and let her know what ship and itenery we want . we are all set up with our booking and flight within hrs. she will keep in contact with us for the whole year with any updates and changes that may occur. captain sandys cruise hoidays is the only travel company we have dealt with and the only one we will. thanks carole for all the great service and we are looking forword to our next cruise
I would recommend this agent to my family and friends
48 of 107 people found this review helpful
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PERSONAL ATTENTION ALL THE WAY

Reviewed By Peter - Kanata, Ontario | Traveled to
We first met Carole at one of the cross-Canada info talks conducted by Scenic, so even before we made our decision, she was there to help us with suggestions, knowledge and experiences of river cruising. In addition to "knowing her stuff", Carole listened to our requirements and helped us through the booking process, which can be complicated if you have done this type of travel before. She also helped with additional bookings at either end of our trip and gave us lots of options to look at. As the arrangements progressed, Carole kept us informed and was always pleased to see us if we dropped in. She also welcomed the tour feed-back and was pleased to hear of our unbridled enthusiasm of our trip experiences!
I would recommend this agent to my family and friends
44 of 102 people found this review helpful
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Carole has done a number of trips for us and we never have a problem.

Reviewed By Ted & Pauline - Russell, ON | Traveled to
We recently came back from a two week bus tour around the entire island of Ireland and enjoyed it very much. We were informed prior to the trip what we would have to do to make the trip enjoyable. All of the plane trips, three each way, were exactly as planned, Ottawa to Montreal to London to Dublin and then the reverse. Any future trips will also be made with Carole's help. We have already recommended Carole to other friends wanted to travel. Great person to know.
I would recommend this agent to my family and friends
49 of 112 people found this review helpful
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GREAT TRAVEL CONSULTANT

Reviewed By Cruising fanatic - Ottawa | Traveled to
I Have been booking my cruises with Carole for many years .she is very helpful .She takes the time to explain everything to you in terms you can understand . She is very personable. would not even consider going anyplace else she is simply the best.
I would recommend this agent to my family and friends
42 of 98 people found this review helpful
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Everything fell into place

Reviewed By Canadian Dairy Farmers - Ottawa, ON | Traveled to
It was so nice to have Carole book this trip for us, It was the biggest trip we had ever taken and it was reassuring to have someone knowledgeable make the arrangements for us. She covered all of the bases and even gave us tips to help us prepare for our trip. This way I did not feel responsible for missing any details, especially since we had never gone on a cruise before.
I would recommend this agent to my family and friends
52 of 120 people found this review helpful
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Not so sure...

Reviewed By Girlygirl - Ottawa, ON | Traveled to
Carole is very nice and quick to reply to any and all enquiries, I really appreciate that about her. Having said that, I find I have to review every document she has ever sent me, and I have found many mistakes - everything from incorrect amounts of deposits and totals owing, to flight departure dates (which we wanted to deviate from). As a former auditor it is easy for me to keep track of cruise details which I have had to send to Carole on occasion to correct her calculations. Carole recommended hotels for our next cruise, which my daughter says we will hate because we are not city-centre.
54 of 124 people found this review helpful
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Great travel experience - been there, done that, assist you based on experience!

Reviewed By Sue - Ottawa, Ontario | Traveled to
Carole, and Captain Sandy's in general, have managed my vacation travel since 2006 and I have always been completely satisfied. It is great to find a Travel Agency that goes above and beyond to make sure that your entire experience is a great one - and they speak from experience!!
I would recommend this agent to my family and friends
56 of 129 people found this review helpful
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Excellent service

Reviewed By Maureen - Ottawa Ontario | Traveled to
Carole has arranged several trips for us over the years and has always given us excellent service. She's very attentive to detail and always offers to do more than is requested. We highly recommend her services.
I would recommend this agent to my family and friends
62 of 142 people found this review helpful
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Iceland and Greenland wonderful trip

Reviewed By Mike - Stittsville | Traveled to Amsterdam ~ Netherlands ~ Europe
Very knowledgeable, pleasant and thorough. Not afraid to go the extra mile for her clients. Researched excursions and places "not to miss" for our last trip.

Top of the list for travel agents. Highly recommend Carole.
I would recommend this agent to my family and friends
45 of 110 people found this review helpful
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Carole made our first cruise trip easy and worry free.

Reviewed By Chris - Ottawa, Ontario Canada | Traveled to
Our Alaska Cruise and Overland trip to Denali was our first experience with cruises. Carole helped us make sense out of the many options and choices available to us and narrow them down. She was knowledgable and patient with our many questions. She made the planning process easy, fun and worry-free with lots of laughter. We had a fabulous 2 week trip and loved every moment of our trip to Alaska. I would recommend Carole to anyone. Fabulous experience! I cannot say enough good things about our travel agent Carole.
I would recommend this agent to my family and friends
55 of 131 people found this review helpful
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Planning and Organization well executed

Reviewed By Gaylea - Ottawa | Traveled to
We have had the pleasure of using Carole's services several times, both for cruises, and "land" vacations. She has with out a doubt been helpful, and well organized, and been able to make excellent suggestions for the trip, and travel - often finding flights we never would have been able to locate/use looking on our own. Recently we have a larger group travelling to a mutual vacation - some in Europe, some in different Canadian cities - and she was able to accommodate, and make the travel arrangements for everyone. I have recommended Carole and "Captain Sandy's" to several friends and colleagues, and she has always been willing to help find appropriate travel recommendations.
I would recommend this agent to my family and friends
51 of 125 people found this review helpful
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Planning Of our Trip Became a pleasure working with Carole!

Reviewed By Joseph and Family - Montreal/Ottawa | Traveled to
Back in March, we required Carole's assistance in the planning and booking of our cruise to the Caribbean Islands. The idea was to provide my in-law's perhaps with their last opportunity to enjoy a two week cruise, (my father in-law is 97 and my mother in-law 90). Carole was instrumental on insuring that passports were issued for my in-law's before departure date and all special arrangements during the cruise that went without a problem. Very successful trip from departure to arrival back to Montreal. Carole, you have my recommendation as a great professional in you field!
I would recommend this agent to my family and friends
42 of 109 people found this review helpful
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First Cruising Experience

Reviewed By tpal - New Hamburg Ontario | Traveled to
This was our first experience cruising and came into it with many questions. Carole was amazing and patient with us and answered all our questions in detail and put us at ease. We found Carole to be knowledgeable, detailed and so very friendly! Carole recommended Aqua class on the Celebrity Silhouette and it was absolutely amazing. I would recommend Carole in a heart beat!
I would recommend this agent to my family and friends
44 of 115 people found this review helpful
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TRAVEL AGENT PLUS PLUS

Reviewed By HENRY - KANATA, OTTAWA, ONTARIO | Traveled to
I STRONGLY RECOMMEND CAROLE FOR "ALL" YOUR TRAVEL REQUIREMENTS. PROVIDES COMPLETE ANSWERS QUESTIONS AND IF NECESSARY EXPLAINS THE ANSWERS IN DETAIL. (AS AN ENGINEER -WE ALWAYS REQUIRE DETAILS AND CAROLE HAS ALWAYS PROVIDED THEM) CAROLE MAKES YOU THINK YOUR THE ONLY PERSON SHE IS WORKING FOR, EVEN THOUGH SHE MAY HAVE SEVERAL OTHER CLIENTS SHE IS DEALING WITH. ONE OF THE BEST TRAITS, IF SHE DOES NOT KNOW SHE TELLS YOU THEN GO ABOUT OBTAINING THE ANSWER(S) FOR YOU IN A VERY TIMELY MANNER.
I would recommend this agent to my family and friends
52 of 135 people found this review helpful
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Cruise Expert

Reviewed By Dan - Ottawa; On | Traveled to
We worked with Carole to book a cruise for our family 2 forty year olds, 2 young teenagers, 1 grandmother (70's and a brother in law (late 30's). Carole helped find a right cruise to fit all of our interests, all of our needs, our hard to book timings, and align flights and transportation too and from the ship. She is very experienced with all cruise lines, ports, and atmosphere aboard the ships she recommends. This was our first cruise with her and we'll be sure to have her recommend another next year.
I would recommend this agent to my family and friends
60 of 153 people found this review helpful
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