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Cheryl McDonald

Lindsay, Ontario Travel Agent
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Cheryl McDonald

Cheryl McDonald

Lindsay, Ontario Travel Agent
Years of Experience: 19
11 Reviews | 100% Recommended
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Elite Cruise Counsellor, Agency Owner

I fell in love with cruising watching “The Love Boat” TV show in my younger days. My first cruise was on my honeymoon, on Princess (of course) to Alaska.  I was thrilled to meet Gavin MacLeod (Captain Stubing) a few years ago on a Royal Princess inaugural cruise.  Unfortunately, our plans to return to the great land for our 40th anniversary last year were dashed by the pandemic!

I was born in Welland and my parents moved us to Etobicoke when I was 3 years old. My husband & I were high-school sweethearts and bought our first home in Bolton where we lived for four years before moving to Lindsay over thirty years ago.  I am a graduate of York University's Business Administration program.  Robert is retired from the Toronto Fire Services where he worked in Etobicoke as a Professional Firefighter for over 35 years.  

Raising our family, we always managed to set aside time for family travel and cruising. We’ve passed this love of cruising on to our two sons who have each been on multiple cruises as well. Our grand daughter was the youngest passenger on her first cruise when she was 9 months old and now 4 years old, is excited about our family cruise in February.  

In 2003 I combined my business background and customer service experience with my fascination with cruises with a career change working in the travel industry as a Cruise Specialist, eventually opening our own cruise-specialty agency in 2006 in the Whitney Town Centre.  The years have gone by so fast and it's hard to believe that we are celebrating the agency's 15th anniversary! In 2016 we moved to downtown Lindsay and in November last year, moved to our current location behind the Lindsay Square mall.  The move was a good opportunity to re-brand the business and we changed our name to CRUISE HOLIDAYS PLUS to better reflect the fact that we are a full service travel agency. 

To date I’ve sailed on over thirty ocean & river cruises on eleven different cruise lines including Carnival, Celebrity, Cunard, Disney, Holland America, Norwegian, Princess, Regent Seven Seas, Royal Caribbean, Seabourn and Uniworld. These cruises have taken me to just about all the ports in the Caribbean, to Eastern Canada/New England, Bermuda, Bahamas, Hawaii, Mexican Riviera, Norway, France, and Alaska. I'm often asked - but it’s hard to pick a favourite destination or cruise line.  Of course, it’s always the best cruise when sailing with family regardless of the ship or destination. We are looking forward to our next family cruise in February 2023 on Royal Caribbean's new "Wonder of the Seas". 

Recently, I've stayed at Sandals St. Lucia, spent a week touring the sights in London, England and in March spent a week in Las Vegas celebrating my husband's 65th birthday.

In 2019, I was approved as a "Distinctive Voyage" host for this Travel Leaders program. My first hosting gig was on the Seabourn Quest to Eastern Canada. Although my next few hosted cruises were cancelled due to COVID-19, I’m excited to be hosting a Celebrity cruise sailing from New Jersey to Eastern Canada, Greenland & Iceland in August.  And, in the fall, I'm hosting a Holland America Mediterranean cruise sailing from Venice to Barcelona.

When it comes to cruises, I’m proud to say that I am an expert – there’s nothing about cruises that I don’t understand thoroughly and deal with daily.  I have the answers to the questions you haven’t even thought about asking.  I strive to ensure that your vacation is perfectly planned, hassle-free and exceeds your expectations by efficiently managing all of the travel-planning details from the moment you start dreaming until the moment you return home.  I’ve achieved the designations of Elite Cruise Counselor and Luxury Cruise Specialist from the Cruise Lines International Association, and I am also a Princess Alaska Expert and a Hawaii Destination Specialist. 

In addition to the delights of being out on the ocean on a big beautiful cruise ship, a few years ago I achieved a life-long dream of living full time on the water, when we bought our family ‘cottage’ on Balsam Lake from my father, now our permanent home. I’m also considered a bit of a “speed demon.” I simply love being in motion: on our Seadoos, or on a sailboat, ATV, Segway or dune buggy in the ports of call. 

In my spare time, I am thoroughly enjoying being a Grandma to our two grand-daughters, who are 4 and 3½ years old and our 1½ year old grandson. I’m putting my hobby of scrapbooking to good use, creating books of memories that I hope they will treasure for years to come. 

It’s important to me that we provide our clients with our personal experience and insights as they rely on our “been there, done that” insider knowledge to help create personalized dream-come-true vacations. With so many cruise options out there, it can be overwhelming - but that is what I'm here for. After all, your vacation is an investment of precious time and money - why not consult an expert and make sure you get it right?

CERTIFICATES & AWARDS

Book with Confidence
President's Club Member
Elite Cruise Counsellor, CLIA
Luxury Cruise Specialist, CLIA
Princess Alaska Expert
Hawaii Destination Specialist

My Reviews

Rating: 5 11 Reviews | 100% Recommended

All trips have been the best trips of our lives.

Reviewed By Dianne & Robert - Bobcaygeon ON | Traveled to Caribbean
I have been with Cheryl for almost 7 years now and she has always looked out for our best interest when it come to cruising. She knows what we like without being told.
I would recommend this agent to my family and friends
Cheryl McDonald responded:
Thank you! Always a pleasure working with you!
1 of 2 people found this review helpful
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Experience is key when giving travel advice

Reviewed By Gerry - Fenelon Falls | Traveled to
My husband and I have 45 + yrs of enjoyable cruising years to look back on and hopefully many more years to continue . It was when we moved to the Lindsay area, seeking an experienced travel agent such as Cheryl MaDonald was so important to fill our future traveling needs without the hic- ups that offten get headlines in the media. We have no hesitation in referring our friends to Cheryl
I would recommend this agent to my family and friends
55 of 112 people found this review helpful
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Crusie Consultant Extraordinaire

Reviewed By Pat and Max - Lindsay | Traveled to
Cheryl McDonald is the quintessential cruise consultant. Her knowledge of the industry is extensive and makes it possible for her to provide advice appropriate to meet the client's wishes. Since 2009 all the cruises she has proposed, planned, and organized for us have been exactly what we wanted. Her warm and friendly nature and her enthusiasm for what she does make it a joy for us to plan holidays with her help. We have no hesitation in recommending Cheryl to our family and friends and have often done so.
I would recommend this agent to my family and friends
45 of 96 people found this review helpful
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Excellent in every way

Reviewed By Muriel and Norma - Toronto Ont. | Traveled to
We have booked several trips with Cheryl . She attends to every tiny detail to insure that our trip is highly successful. Now we cannot go to another travel agent since Cheryl is the perfect one.
I would recommend this agent to my family and friends
43 of 97 people found this review helpful
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SHE TOOK CARE OF EVERYTHING

Reviewed By Bear - Brampton, On | Traveled to
Cheryl came recommended to us by a friend who had enjoyed many cruises in the past. Being new to cruising, we needed guidance on how to proceed and Cheryl was there to help. We essentially just let Cheryl know where we hoped to go and a general time line that we would like to have. Cheryl went to work for us and planned a perfect cruise vacation for us. All we had to do on our end was pack and show up at the airport. She couldn't have made the process any easier for us. That was 5 cruises ago and we continue to take advantage of Cheryl's excellent service, experience and advice. She has NEVER disappointed us. I would highly recommend Cheryl to anyone even considering a cruise. You won't be disappointed either!!
I would recommend this agent to my family and friends
40 of 94 people found this review helpful
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We rely on her expertise

Reviewed By David & Donna - Lindsay | Traveled to
My wife Donna & I have known Cheryl for many years & over that time have come to rely on her expertise when booking our Cruise Vacations, both in the way of saving on the cost but also finding upgrades that are available to us, on the odd occasion where there has been a problem, not her fault, Cheryl has made sure that it was corrected in a timely manner to our complete satisfaction. We have recommended her to many Friends & Relatives & they all spoke very highly of the service they received, I would have no hesitation in recommending both her & her excellent staff to anyone, we have completed 22 cruises now, soon to be 23 & hope to book many more in the future.
I would recommend this agent to my family and friends
49 of 116 people found this review helpful
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Professional & Detailed Arrangements

Reviewed By Walter & Ruth - Toronto | Traveled to
We have worked with Cheryl and Cruise Holidays of Lindsay for seven years. She has booked many cruises for us in that time, as well cruises for our family and friends. We have all been extremely pleased with the professional and detailed arrangements. Her personal attention to us makes us feel that our trip is the only one she is working on. She keeps us informed every step of the way. In addition, she follows up after the cruise to ensure that all went well and welcomes any feedback. We will continue to book future cruises with Cheryl and definitely will recommend her services to others.
I would recommend this agent to my family and friends
44 of 106 people found this review helpful
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Cheryl looked after every detail!

Reviewed By Wanda - Lindsay, Ontario | Traveled to
Over the past few years, Cheryl has planned several trips for me. Recently, I returned from a Norwegian fjord cruise which she organized; her careful planning and attention to detail contributed to a wonderful experience. Cheryl's knowledge, expertise and focus on customer service are noteworthy and I would recommend her services to others.
I would recommend this agent to my family and friends
55 of 129 people found this review helpful
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Several Fantastic Holidays Through Cheryl

Reviewed By Eva - Lindsay, Ontario | Traveled to
We have cruised over 7 times with all of our arrangements being made through Cheryl. We have always felt that the enjoyment of our holidays were her number one priority. Hotels, flights and transfers have been arranged with the utmost care to our needs. We regularly recommend Cheryl to our friends and will continue to use Cheryl as our travel advisor.
I would recommend this agent to my family and friends
36 of 92 people found this review helpful
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BEST SERVICE

Reviewed By Maxwell - Mississaugua, Ontario | Traveled to
Cheryl has been my Cruise Consultant for the past 5 years in which I have gone on 10 cruises totaling about 18 weeks of cruising. The best being the Prinsendam cruise up the Amazon in November/December 2013.. She is courteous, professional and working with her is more like working with a close friend. I referred her to friends of mine who are regular cruisers and they both had very kind words to say about her.
I would recommend this agent to my family and friends
33 of 88 people found this review helpful
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Efficient, Capable Travel Advisor!

Reviewed By Juris and Ruth - Toronto | Traveled to
We first met Cheryl in Oct. 2011 and since then she has helped us to book five fabulous cruises, all with NCL. She found us comfortable cabins in mid-ship locations, close to everything yet far enough away from busy areas. She booked all our flights and hotels when needed for a stay the night prior to sailing. She has always made certain that we were completely satisfied with the arrangements before we left and followed up each of our vacations with a welcome home phone call. Cheryl is familiar with all the on shore excursions for each port of call and offered alternative suggestions as well. We have always felt very confident about leaving our travel plans in her very capable hands and we look forward to booking more cruises with her in the future. We highly recommend her services.
I would recommend this agent to my family and friends
30 of 99 people found this review helpful
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