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Pam and Jim Overholt

Fonthill, Ontario Travel Agent
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Pam and Jim Overholt

Pam and Jim Overholt

Fonthill, Ontario Travel Agent
19 Reviews | 100% Recommended
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Cruise specialists in River & Exotic World Cruises

 We are Pam and Jim Overholt and we love cruising. We are not your cookie cutter travel agent order takers.. We have a quest to design a unique pre or post  cruise expereinces to enhance your overall vacation. Cruising delivers 99% satisfaction rate. There are many choices today. From small intimate ships to large resort style ships.  Ocean going or River Cruises.

We are passionate about travel and want you to feel special in that each journey takes into account your  interests. Whether it be food and wine, history, art  or a more cultural focus. Or a, wow I always wanted to see the see Ayers Rock or the Great Wall of China..

We started as a cruise only agency 17 years ago,however;  our customers were  requesting customized destination holidays, such as Australia, New Zealand, Asia and Tuscan holidays. Soft adventure trips to Iceland, Galapagos are on our radar as is birding in Aftrica.

Pam's experience started in Western Canada with great knowledge of Alasks and the Canadian Rockies while working with Holland America Line.Travel extended to Indonesia, Hawaii, Bermuda and the Caribbean while with the Line. Travel adventures continued to Belgium, Switzerland,Spain, Portugal, Morocco and Greece.

We have both travelled travelled to Germany, Austria, Hungary, Romania, Italy, Turkey,Holland  and France.

We are both season cruisers with Regent Seven Seas, three different River criuse companies as well as many Europe destination larger ship cruises.

With combined experience of over 50 years we know it is important to ask the right questions, to take time in understanding your needs and expectations. With our  years in travel we have contacts world wide to design the travel experience that is just right for you. After all, it is your travel investment and we respect that with courteous professional service.   All travellers carry our home phone number in the event of an emergency or last minute change.  We are with you from start to finish.

We look forward to planning your cruise or custom land adventure

 

Pam and Jim Overholt

My Reviews

Rating: 5 19 Reviews | 100% Recommended

Extremely helpful.

Reviewed By Kathy - St. Catharines ON | Traveled to
Pam and Jim have always been very helpful when planning and booking our trips. We like to leave almost every detail, big or small, in their hands because we know that they do their best for us. Their travel knowledge has served us very well in the past so we will continue to have them book our future cruises/vacation trips.
I would recommend this agent to my family and friends
20 of 40 people found this review helpful
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Always just a phone call away to answer questions

Reviewed By Patricia - Niagara-on-the-Lake | Traveled to
Pam and Jim have planned many very enjoyable trips for us . From the time the Limousine picks us up until they deliver us home again our trips have been worry free. Someone meets us at the Airport holding a sign with our name and transports us to our first Hotel. From then on all we have to do is enjoy the trip. Thank you again Pam and Jim for planning our Fall 2016 trip. We are really looking forward to another great adventure.
I would recommend this agent to my family and friends
15 of 35 people found this review helpful
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Friendly atmosphere in the office

Reviewed By Bond - Vineland Ontario | Traveled to
We recently planned a canal trip in The Netherlands, Pam and Jim went all out with all the river excursions to make sure we had the best tour and airline packages to meet our requirements. In the past we have made numerous journeys with their assistance and had a wonderful time on each one. This journey to the Netherlands we had to cancel for medical reasons, and Pam and Jim were there to make sure our payments were returned and all the necessary paperwork was filled out. I have recommended Cruise Holidays to numerous people and they have all had a wonderful experience.
I would recommend this agent to my family and friends
14 of 34 people found this review helpful
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Responsive, Knowledgeable & Friendly

Reviewed By RS - Oakville | Traveled to
Pam and Jim have worked for many years with various members of my family organizing multiple trips, many with complex details. They are well-organized, easy to work with and they have a vast network of contacts that enhance a traveller's local knowledge and experiences. I heartily recommend them.
I would recommend this agent to my family and friends
15 of 37 people found this review helpful
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Every conection was as Pam - Jim planned

Reviewed By Bernie - Fonthill, Ontario | Traveled to
We have had Pam and Jim organize 3 European Boat Cruises, all where excellent, especially port - shore excursions, every detail was planned and in place. Excellent. We will be happy to travel again with Pam and Jim at the helm.
I would recommend this agent to my family and friends
13 of 33 people found this review helpful
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Turn Key

Reviewed By JWB - Fonthill, On | Traveled to
We had recently moved and we were looking for a new travel agent. We used Cruise Holidays Niagara to plan a Caribbean cruise. We were very happy with the service. Their knowledge and service was exceptional. Their experience helps when planning future trips. We will definitely be using them for our travel needs.
I would recommend this agent to my family and friends
16 of 39 people found this review helpful
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High quality service!

Reviewed By DonnaB - Beamsville, ON | Traveled to
I have taken a number of cruises through Pam and Jim over the past approx 15 years and I've always appreciated their competent, personalized service. They know their clients and make every effort to match their vacation to their needs and wants. They sell high quality cruise products and stand by what they sell. They often present helpful options with various dates, pricing, etc, so that you can choose what works best for you. They have a good understanding of seniors' travel needs. I used to travel with my elderly father who had some mobility issues and they made extra effort to ensure that our trip would go as smoothly and comfortably as possible for him. I particularly like their "call us anytime that you need anything, no matter where you are. We're here to help!". I'm very pleased to recommend Pam and Jim's services and never have any hesitation about calling them for my cruise travel needs.
I would recommend this agent to my family and friends
12 of 32 people found this review helpful
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I was happy to let Pam do all the work!

Reviewed By D and N - Fonthill, ON | Traveled to
We had always wanted to go on a cruise of the Baltic Sea, and Pam was able to plan it exactly as we had hoped: several countries to visit, shore excursions in each country with great guides, a beautiful ship. All stress-free!
I would recommend this agent to my family and friends
15 of 38 people found this review helpful
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China

Reviewed By Barbara - Welland, ON | Traveled to
Excellent and quick/fast service. Very helpful. All the above -knowledgable, responsive etc Will certainly will you again whenever I decide to travel again. Barbara Fonfara
I would recommend this agent to my family and friends
14 of 36 people found this review helpful
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excellent service

Reviewed By gp - st catharines,on,canada | Traveled to
very knowledgable ,and willing to research and find what you need easy to contact and responsive to enquiries
I would recommend this agent to my family and friends
12 of 32 people found this review helpful
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Tops

Reviewed By MFB - Niagara Peninsula | Traveled to
Both Pam and Jim are a pleasure to deal with, making you feel at ease when planning your trips. A friendly smile and great advise is only a small part of their services. There are other Travel Agents closer to home, but none are as helpful and knowledgeable. Pam and/or Jim are tops in their field by providing great and trustworthy advise for your next trip.
I would recommend this agent to my family and friends
12 of 33 people found this review helpful
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Pam and Jim made booking andplanning this trip as easy as could be.

Reviewed By Joanne - Fonthill | Traveled to
My two older daughters were not really all that enthused when we booked our family cruise on the Allure but, now that we are back they can hardly wait to book again. We had a excellent time and everything was great. Thanks Pam and Jim for all your help with this trip.
I would recommend this agent to my family and friends
15 of 39 people found this review helpful
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A pleasure to work with Pam and Jim

Reviewed By S. C. - Fonthill, Ontario | Traveled to
Pam and Jim provide a first class service.....they are efficient, friendly and knowledgeable in their role as trip advisors. Planning a trip with them is a very satisfying experience.
I would recommend this agent to my family and friends
13 of 36 people found this review helpful
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Always Helpful

Reviewed By Wayne - Niagara, ON | Traveled to
Pam and Jim are always helpful and full of ideas and tips. We have done four cruises with them and never been disappointed. Three ocean cruises and most recently a river cruise. They will help with anything you want and work with you if you wish to do some of it on your own. Their suggestions have made our cruises the best they can be.
I would recommend this agent to my family and friends
14 of 38 people found this review helpful
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Very Efficient, Knowledgeable and very Kind!

Reviewed By nicolepress - St. Catharines Ontario | Traveled to
What a very Simple and Easy process it was for my husband and myself to book our travel arrangements with Cruise Holidays!!!!!! From the moment I called Pam, it was smooth sailing. Any questions I had for our destination were answered immediately!!!!! Any special requests I had were fulfilled, no questions asked!!! The attention and kindness I received from them was Wonderful. It was easy as 1,2,3,......I would certainly recommend Cruise Holidays to any family and friends looking to book there holidays. Thank you so much Pam & Jim, for all your hard effort to make our vacation Simply Awesome!!!!!
I would recommend this agent to my family and friends
12 of 34 people found this review helpful
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They plan it all.

Reviewed By Triper - North Bay | Traveled to
Pam & Jim arranges all my travel needs which included two half world 62 day cruises and an 11 day China tour and more. They know my preferences and special needs with out asking every time when arranging every travel request. They always resolved any outstanding issues. I provide the destination, budget and time frame, they do all the rest in a timely professional manner. Stress free travel at it's best.
I would recommend this agent to my family and friends
13 of 37 people found this review helpful
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Personal caring service beyond normal

Reviewed By Harry - Welland, Ontario | Traveled to
We have been using Jim and Pam for many years. When we travel with their help we travel with confidence knowing the proper planning has been done. They have always excelled and gone above and beyond with their service. Having dealt with several other travel agents in the past the difference is very notable. We highly recommend them. Harry and Luciile
I would recommend this agent to my family and friends
10 of 32 people found this review helpful
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They make planning a trip like we are their family.

Reviewed By Jo - Welland, Ontario | Traveled to
Amazing duo. We have specific times to travel and they have always met our needs. We have daughters(6) all over the world and every trip they have helped us plan went beyond our expectations. we wouldn't consider any place else to plan a trip.
I would recommend this agent to my family and friends
11 of 34 people found this review helpful
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Helped plan shore excursions

Reviewed By Doug - Waterdown, Ontario | Traveled to
They helped us to figure out the best options for shore excursions for our group of 10. Some were private and some with the cruise line. This worked out very well and we were well pleased with the choices we made based on their suggestions
I would recommend this agent to my family and friends
10 of 33 people found this review helpful
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