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Lorraine Simpson

Fonthill, Ontario Travel Agent
Romance Concierge, a TL Network affiliate agency
Lorraine Simpson
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8 Reviews

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LANGUAGES English, French, German
CERTIFICATES & AWARDS 2017 Gold Magellan Award, WPIC Wedding Planners Institute, Destination WEDucation Specialist, AM Resorts Master Agent, Karisma 5 Diamond winner and Top agent for wedding

Lorraine Simpson

Fonthill, Ontario Travel Agent

Romance Concierge, a TL Network affiliate agency

2017 Magellan Gold Award Winning Agency owner

My Passion is travel, my passport is valid and there is a huge world to explore. 

I love to arrange hosted travel with Celebrity Chefs, Wine Makers and Winery owners and foodies as we explore the world in search of excellent food and wine. 

Join us on river cruises, Asian Journeys fully hosted as well as Luxury Cruises. 

Since then, 2005 we have planned luxury Travel and are a Group specialist agency winning many awards including the recent Magellan Gold Award by Travel Weekly.

With my Romance division, The Romance Concierge we have planned over 1500 weddings worldwide.
Planning weddings can be stressful and I will do everything in my powers, using my many high level contacts all over the world to protect you from any stress. 

I teach travel and tourism part time in college and love to share my ideas and experience with newer agents and people wanting to get involved in travel. 

I have been very lucky in my career to be able to travel often and now with 91 countries under my belt it means that I can really help you to plan your trip/wedding or Corporate Meeting to a place that I have personally visited.

Here are just a few things that I now offer my valuable clients;

Individually designed Custom Luxury Itineraries with day by day mapping and concierge service

Concierge services for your individual or Corporate needs on a retainer as your private travel planner.

Personal Planning and Travel arrangements for Destination Weddings

Personal Itineraries for Honeymoons worldwide

Personal Planning and hosting of Food and wine tours for small groups and Wine Clubs

Specialist Event planning for Retreats, Events and masterminds

Ultra luxury and out of the box experiences

I am deeply in debt to my favourite suppliers for offering my clients an over and above service that I am able to give them based on my past experience and volume. 

"One couple was so delighted with the service they received that their wedding produced 31 more weddings in leads passed down from that one wedding."

One couple was set to depart on April 16th and Conquest vacations went bankrupt on April 15th. My team worked flat out to get them a complete new trip and wedding planned in just 24 hours.

In May 2009 H1N1 hit Mexico and we had to relocate 26 wedding groups to other countries. Some with just 3 days notice.This earned us a spot on National TV.
Last year we were awarded top wedding planning company by Karisma Hotels for their Azul Brand of resorts and also awarded their five diamond award which was given to only five companies worldwide.
Our past clients have included a famous International rugby player, a Global International reporter from Israel, Celebrity TV chef Massimo Capra from Food Network, a local Global TV news presenter, Mike Drolet and many more. Our references are available and many of our past clients would be delighted to give us references.
Many TV companies come to Lorraine to ask for comments when travel issues happen such as the Conquest downfall or the fear of some weddings not being legal from Dominican Republic. Lorraine keeps ahead of the game by moving the company in the direction of the trend which is why she opened the recent retail division becoming the worlds first one stop destination wedding shop worldwide.

I teach destination wedding planning, travel destinations and Luxury groups in college and privately so if you are interested in leaning more about how you can do this awesome job, please let me know! 

Where ever you live, I can help. Technology allows us to meet remotely and take care of your every whim! 

I look forward to meeting you! 

Lorraine

Just a few happy couples

Beautiful Italy
Beautiful Italy

When we first decided on a destination wedding we were completely lost as to how it was going to happen. Before we found Romance Concierge, we met with other travel agents who all said they would book the trip but when it came to wedding planning and corresponding with the resort, they would not help.  We found The Wedding Holiday through a reference from someone.  Lorraine, you were a pleasure to deal with from the second we first walked into your office to discuss a destination wedding. The resort you suggested and we went with was absolutely beautiful.  Not one guest was disappointed with the resort. You supplied all the guidance of booking the trip and continued right through to the wedding planning process. xxx

My Travel Experiences

Breakfast with this view?
Wine and Food Tour

My Reviews

14 of 27 people found this review helpful

Amazing

Reviewed By Jen and Marc Anthony - North York Canada | Traveled to
Lorraine, Jonathan, Marisa and everyone at The Romance Concierge We are so sorry that it has taken so long to write!!! From the very beginning, we new that you were the right company to work with when planning the most important event AND trip of our lives. You were warm and welcoming when we met, and were an invaluable resource for the many questions from ourselves and our guests. You held our hands (when needed!) and guided us through some nervous times. You gave incredible advice to us before, during, and even after our wedding. From helping us to choose a wonderful resort for a group of 20, to guiding us to the perfect honeymoon destination, you always knew exactly what we would need. Thank you for all of the emails, the phone calls, the advice. Thank you for helping to keep the resort staff on track, and for getting them to respond to us when they were a little bit slow ;) Thank you for giving us emergency contact information- you have no idea how reassuring that was :) We cannot express how wonderful you have been to us and to our families and friends. And knowing the tough times you were having simultaneously (Mexican drug fighting, swine flu, cancellations, airlines going bankrupt!!!), we appreciate your help even more. You made a stressful time enjoyable. You helped to make stressful situations manageable. You helped us to make the entire wedding and events surrounding it wonderful and memorable. There is not much more to say, for how do you say thank you for doing so much. You are so wonderful, and we thank you over and over. How beautiful a day can be When kindness touches it! ~George Elliston When life gives you a hundred reasons to cry, show life that you have a thousand reasons to smile. - Unknown Thank you for reminding us of the many reasons we have to smile. :) Jennifer and Marc anthony. the Riviera Maya, Azul PS- Please feel free to send any future clients to us for references- we are more than happy to let other people know how incre
I would recommend this agent to my family and friends
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7 of 16 people found this review helpful

Great Experience

Reviewed By Sonal - Niagara Falls, ON | Traveled to Jamaica ~ Caribbean
This was our first trip to the Caribbean and it was very nicely planned by Lorraine...Great experience and she went out of her way to book in one of the couples resort .. She has full knowledge of Travel Industry and is very resourceful. I would highly recommend Lorraine and will always be booking our trips through her. Give her 5 STARS !!!
I would recommend this agent to my family and friends
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10 of 22 people found this review helpful

Travel Agent or Super woman??!!!

Reviewed By Alex - Toronto Ontario | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean
Lorraine has been our super Travel agent since we planned our wedding with her in 2009. Since then she has planned amazing trips including Jade Mountain in St Lucia where we had an infinity suite, we have been to Cayman islands, a luxury trip to Disney and many many more.

We have received upgrades, get special insider tips and even flowers in our room when we arrived with a personal note hand written from Lorraine.

I will never book with anyone else and she is our go to person for travel and travel information.
I would recommend this agent to my family and friends
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9 of 21 people found this review helpful

Hawaii

Reviewed By Alleycat - Nanaimo, British Columbia | Traveled to Maui Island ~ Hawaii ~ USA
Hello I just booked a Scenic River Cruise with Lorraine for myself and best friend, and cannot say enough about her attention to detail and charming personality!!
I contacted her about what we were looking for in a River Cruise as far as experiencing 5 star Luxury, but wanted to know all about the variety of ships that cruise The Danube and comparisons for what is included and the service they provided. Lorraine was able to offer us exactly what we were looking for with with the information she provided and from her recommendation took her advice on booking with Scenic.
I am pleased to say after many phone calls Lorraine helped book our trip from Prague to Budapest next June 2018, we are beyond excited as it is a trip of a lifetime that my friend and I have always talked about. There is an extra special meaning to this trip as my friend is treating me with money from her parents estate whom I loved very much!
I would recommend this agent to my family and friends
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7 of 18 people found this review helpful

Amazing Destination Wedding

Reviewed By Anna B - London, UK | Traveled to Maldives ~ Central Asia
We had the most amazing small destination Wedding in the beautiful island of Soneva Fushi.
Lorraine found us this location and it could not have been more romantic. We got married on the edge of the ocean surrounded by 16 friends and family.

The food was amazing and the water was clear as gin and just a stunning location.

The service we got from Romance Concierge was exceptional. I am 6 hours time different in UK but Lorraine was available any time to speak to me and planned everything perfectly with The Banyan Tree.

Highly recommended and now we are booking a small group trip through them to a private concert with Andrea Bocelli at his private villa in Tuscany. What a connection!
I would recommend this agent to my family and friends
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7 of 19 people found this review helpful

Number one Travel Agent in canada

Reviewed By Coach John - Brampton Ontario, Canada | Traveled to Aruba ~ Caribbean
Wow, Fantastic agent and person

From the first time with our Daughters wedding in Maya Riviera 7 years ago and all the trips we have taken since, Canada / Hawaii / 5 cruise / Mexico / Aruba / Many Caribbean Islands over those years, and we always used Lorraine Simpson or her company Romance Concierge. From her staff to Lorraine, we never had issues, and if we did, Lorraine or staff would jump right away that moment and handle any issues if we had any.

Our 40 Anniversary to Hawaii on Pride of American cruise was over the top, stayed in a suite that Brad Pritt would have liked, it was Fantastic. Aruba was another resort treated and stayed like movie stars.

Oasis of the seas cruise was another great trip. I could go on, but you get the theme here.

Why would anyone book on the web site, when for the same cost, you get a real person doing everything for you and make sure your trips goes smoothly and have great hotels and resorts or cruises.
I would recommend this agent to my family and friends
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6 of 18 people found this review helpful

I was nervous but Lorraine made it easy.

Reviewed By Dave - Vancouver, BC | Traveled to Miami Springs ~ Florida ~ USA
Lorraine helped me plan a trip with my girlfriend in Miami. I am not experienced with these things and it was my first vacation. Not only did Lorraine listen to what my dreams were, she helped make them happen. Unlike all these cheap-o websites, Lorraine asked what things I wanted to do and see and we ended up doing all sorts of things we'd never heard of before! It was the best experience of my life and Lorraine was always a phone call away if we had trouble. I was also completely amazed at her breadth of knowledge. It's like she lives there!
I would recommend this agent to my family and friends
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8 of 22 people found this review helpful

Hawaii

Reviewed By Alleycat - Nanaimo, British Columbia | Traveled to Maui Island ~ Hawaii ~ USA
Hello I just booked a Scenic River Cruise with Lorraine for myself and best friend, and cannot say enough about her attention to detail and charming personality!!
I contacted her about what we were looking for in a River Cruise as far as experiencing 5 star Luxury, but wanted to know all about the variety of ships that cruise The Danube and comparisons for what is included and the service they provided. Lorraine was able to offer us exactly what we were looking for with with the information she provided and from her recommendation took her advice on booking with Scenic.
I am pleased to say after many phone calls Lorraine helped book our trip from Prague to Budapest next June 2018, we are beyond excited as it is a trip of a lifetime that my friend and I have always talked about. There is an extra special meaning to this trip as my friend is treating me with money from her parents estate whom I loved very much!
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO