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Shelley Horsfall

Port Coquitlam, British Columbia Travel Agent
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Shelley Horsfall

Shelley Horsfall

Port Coquitlam, British Columbia Travel Agent
18 Reviews | 100% Recommended
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Cruise and Special Event Travel Planning

Allure of the Seas in Labadee!
Allure of the Seas in Labadee!

There's something special about the turquoise blue waters of the Caribbean. It's as if they call to you. Regardless of the season, these crystal clear waters are inviting and exciting.

In fact, it was a Caribbean cruise in 1998 that got me hooked on travel. After that wonderful experience, I decided that this was the career for me, and I have been specializing in cruise vacations and travel adventures for the last 18 years.

I particularly enjoy booking cruise vacations, and customizing the itinerary in order to meet the unique and specific desires of my clients.

  • On mulitple occasions I have booked cruises for a group of ballroom dancers, who were able to enjoy private dancing lessons while at sea.
  • I helped plan a surprise party for a passenger who was taking a cruise in order to celebrate his Milestone Birthday. He knew about the cruise, but had no idea that his closest family members and friends would be onboard for the celebration.
  • I planned a destinatiion wedding cruise, where the couple was married in the Bahamas.I coordintated a private dinner at the luxury dining facility on the ship, and also arranged other amenities for them to enjoy.

In addition to cruises, I also am experienced in creating amazing all-inclusive packages and exciting land tours to destinations across the globe. Some of my favourite places to send my clients include the Caribbean, Europe, Mexico and Alaska. And of course one the Happiest Places on Earth...Disneyland and DisneyWorld.

I take pride in the fact that I offer my clients additional services beyond simply coordinating their travel arrangements, including:

  • Providing my clients with a detailed travel itinerary.
  • Offering assistance with any questions they have before, during or after their vacation.
  • Scheduling any excursions that are requested by the client, as well as making suggestions for excursions they may enjoy.
  • Ensuring that every person enjoys a stree-free vacation.

My professional credentials as well as my personal traveling expereinces make me the most qualified travel agent to plan your next vacation. I want to make sure that you enjoy an incredible trip filled with unforgettable memories.

Contact me today to get started.

Dream, Explore and Discover the World!

My Areas of Expertise

INTERESTS

CERTIFICATES & AWARDS

Uniworld River Specialist

My Reviews

Rating: 5 18 Reviews | 100% Recommended

She is so easy to deal with

Reviewed By Deepak - Port Coquitlam | Traveled to
Shelley is an excellent agent who really cares about making sure that she books the right cruise ship and stateroom for us. Her advice is always appreciated. She really knows her stuff so I rely heavily on her expertise. She has never let me down. She is a pleasure to deal with and I have referred her to others without any hesitation. She is also very customer service oriented, responsive and thorough. Once I book with her, I just let her do her job and when the package is ready for pick-up, everything is there for us. She has also been very helpful in booking shuttles for us from the airport to the cruise terminal in L.A. and back. In all my dealings so far with Shelley, my satisfaction level has been 100%.
I would recommend this agent to my family and friends
12 of 27 people found this review helpful
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Best travel agent we ever had

Reviewed By Chus - Maple Ridge | Traveled to
We have been very fortunate to have Shelley as our travel agent for many years. Most knowledgeable and helpful. Always there to answer any question we had.
I would recommend this agent to my family and friends
10 of 27 people found this review helpful
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Takes all the worry out of planning a vacation

Reviewed By KNOevin and Lisa - Anmore, BC | Traveled to
Once you have planned one vacation with Shelley, you will never go to anyone else! We went on our very first cruise last year and she looked after every single detail and I mean everything! With connecting flights and an overnight stay before the cruise, she looked after it all. She provides a wealth of information that goes above and beyond what most travel agents have. I have recommended her to family and friends and they all agree, there is no one better than Shelley.
I would recommend this agent to my family and friends
10 of 27 people found this review helpful
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The best travel agent by far

Reviewed By Globe-trotter Jackson - Coquitlam, BC, Canada | Traveled to
Shelley has been my travel agent for 11 years. She has arranged cruises for a group of ballroom dancers that I belong to--as many as 16 couples as well as cruises for my wife and I and also non-cruise and business travel. Alaska, Panama Canal, Mediterranean Sea, Greek Islands, South America: she has set them all up for us. No request is too big or too small for her. She is always on top of all the details. She is a joy to work with. Her service is peerless!
I would recommend this agent to my family and friends
8 of 24 people found this review helpful
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Trip of a lifetime.

Reviewed By EP - Langley | Traveled to Mediterranean ~ At Sea ~ At Sea
Shelley did a great job of organizing our complicated trip, without any hiccups.
I would recommend this agent to my family and friends
3 of 15 people found this review helpful
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Made trip easy!

Reviewed By Sailor Sam - British Columbia | Traveled to
Will definitely have Shelley arrange our next vacation. Have already recommended her to others.
I would recommend this agent to my family and friends
11 of 31 people found this review helpful
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Stress free travel

Reviewed By Robin - Port Moody BC | Traveled to
This is the second river cruise Shelley has arranged for us. From start to finish everything was perfect. Flights, hotels,transfers,car rentals. She thought of everything and it made for a wonderful stress free holiday. Thank you Shelley.
I would recommend this agent to my family and friends
8 of 26 people found this review helpful
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No Hassle

Reviewed By 426Roadrunner - Coquitlam, BC | Traveled to
Always pleased to work with Shelley in the planning of our cruises. We'd go in just to enquire about a cruise and leave having booked one...! :) Never a problem with details, and no issues with changes. Will be booking again soon.
I would recommend this agent to my family and friends
8 of 26 people found this review helpful
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wedding planner

Reviewed By retired - british columbia | Traveled to
Shelley planned our daughters wedding down to the last detail as well as all of our guests that came to share in their experience. Shelley had never done this kind of cruise with a wedding attached but pulled it off beautifully. So if you are planning a destination wedding give Shelley a call you will be very pleased with the outcome. Shelley has also booked about 13 other cruises for us and has never disappointed.
I would recommend this agent to my family and friends
8 of 26 people found this review helpful
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Worry free planning!

Reviewed By Travelbugs - Maple Ridge | Traveled to
Shelley has booked several vacations for us, including Hawaii, Europe and cruise vacations. I have complete trust in Shelley as as she is highly organized and plans every detail for you, she cares a lot about her job and we see that as she ensures all your questions are answered. I recommend her to any of my friends or family, and she will be booking many vacations to come for me and my family. Shelley provides a fine example of excellence in customer service!
I would recommend this agent to my family and friends
8 of 26 people found this review helpful
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Excellent service!

Reviewed By Ralph and Joanne - Maple Ridge, B. C. | Traveled to
We have been booking all our cruises with Shelley at Cruise Holidays for the last ten years. She is always very thorough, knowledgeable, and very easy to deal with. Shelley knows how to find the best deals for you, she takes care of all the little details and we feel totally confident when she is looking after our travel plans. We wouldn't think of dealing with anyone else nor another company. You can be assured that you are in good hands when Shelley is looking after your travel plans.
I would recommend this agent to my family and friends
8 of 26 people found this review helpful
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She helped us solve problems and upgrade our trip!

Reviewed By CD - New Westminster, BC | Traveled to
Shelley got us a great deal for our South American cruise, and then called us to let us know when upgrades were available, right up to the time we left! She also helped us contact the cruise line and find a piece of luggage which was misplaced in our final port.
I would recommend this agent to my family and friends
10 of 30 people found this review helpful
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There when we really needed her, plus!

Reviewed By Holly and John - Port Moody, BC | Traveled to
Shelley was a life saver when we had medical problems on a trip slightly off the main grid in China and needed to cancel most of our trip. We Skyped her knowing the office was closed and expecting to leave a message. To our surprise there was this real voice, a bit before office hours, able to book flights, change hotels and help us in any way possible. She is very efficient and quick with everything she does and knows the details by heart it seems of everyone's holiday she is booking. We trust her completely with our plans. She is friendly, has a great sense of humor, and really took the time to get to know us (and that can be a challenge as we are very picky travelers).
I would recommend this agent to my family and friends
9 of 29 people found this review helpful
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Always a pleasure!

Reviewed By Happy retired travellers - Maple Ridge, BC | Traveled to
We've booked many different cruises and vacations through Shelley and it's ALWAYS a pleasure! She's very efficient and we've never been disappointed. Definitely will continue to refer friends and family to her!
I would recommend this agent to my family and friends
8 of 28 people found this review helpful
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Stress Free Holiday booking

Reviewed By C&C - Maple Ridge, BC | Traveled to
Shelley takes care of all our holiday needs. She knows what we want in a holiday, we can email her and she quickly gets back to us with everything booked. Every traveler needs a Shelley.
I would recommend this agent to my family and friends
7 of 26 people found this review helpful
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Very thorough, she ensured everything was covered including excursions and shuttle service.

Reviewed By Tom & Karen - Caribbean | Traveled to
Shelley doesn't try to sell you a vacation, she assists you in planning the vacation you want. Her experience and knowledge help with choosing a property or cruise line that suits your needs. Above all she is thorough and everything you want or need pre-planned is covered.
I would recommend this agent to my family and friends
8 of 28 people found this review helpful
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A Hassle Free Vacation Starts With Her

Reviewed By Doug & Debbie - Regina, Sk | Traveled to
All we had to do was let her know what we wanted and she took care of it all! Shelley is knowledgeable and thorough and definitely puts the traveller at ease. Her suggestions and recommendations are spot-on!
I would recommend this agent to my family and friends
7 of 28 people found this review helpful
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Detail oriented

Reviewed By Ace - Delta BC | Traveled to
Ridiculously detail oriented. Have used her for years and never had a problem right down to flights being delayed because of choice of airline. If you want a stress free holiday call her. She planned my daughters wedding in the Bahamas and even had a golf cart ride to the transportation planned. Approaching two digit trips in the books with her and not a disappointment yet.
I would recommend this agent to my family and friends
7 of 29 people found this review helpful
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