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Gene Jochen

Whitby, Ontario Travel Agent
An independent agent with Nexion CA in London, ON, a TL Network affiliate agency
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12 Reviews | 100% Recommended

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LANGUAGES English, Spanish
CERTIFICATES & AWARDS Tico Certification Reg # 1549342, Manulife Travel Insurance, French Rail Expert, European Rail Expert, Collette Travel Specialist

Gene Jochen

Whitby, Ontario Travel Agent

An independent agent with Nexion CA in London, ON, a TL Network affiliate agency

Global Destination Learning Business Groups

Seminars at Sea are a great way to learn!
Seminars at Sea are a great way to learn!

My primary focus is Global Destination experiential learning and travel. My MBA in Global Management and consulting business provides customized destination learning packages. 

I extensive business travel experience and consulting expertise to offer my business group clients customized travel itineraries. 

My passion for traveling to new and exotic places is what motivates me to help others fulfill their own travel dreams and desires. I look forward to assisting you and your corporate group.

B Smart Travel is affiliated with Nexion Canada ULC  100-235 North Centre Rd, London, On  N5X 4E7 HQ Phone 5196606966  TICO Reg # 1549342

Related Travel Experiences

China 2017

My Reviews

9 of 17 people found this review helpful

Great Cuba vacation

Reviewed By Ted - Peterborough, Ontario | Traveled to Cuba ~ Caribbean
Take time to explain . Give good info about vacation that you purchase, as well for insurance available.
I would recommend this agent to my family and friends
Gene Jochen responded:
Glad you had a great vacation. And purchasing insurance adds piece of mind. Thank you.
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2 of 5 people found this review helpful

Our first all inclusive vacation

Reviewed By Dina and Doug - Mississauga | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Gene was most helpful. We had never been to an all inclusive resort and he was bang on with his suggestions.
I would recommend this agent to my family and friends
Gene Jochen responded:
Thank you for your comments. So happy to know that you enjoyed your first all-inclusive and thank you for booking with us. Hope to book you again soon!
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2 of 5 people found this review helpful

Great trip!

Reviewed By MC - New York | Traveled to Spain ~ Europe
Gene took care of everything. He was a pleasure to work with.
I would recommend this agent to my family and friends
Gene Jochen responded:
Thanks so much for the accolades, looking forward to helping you with your next trip!
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8 of 17 people found this review helpful

Fantastic Service

Reviewed By Jplaus - Oshawa, On | Traveled to Florida ~ USA
Gene was amazing. Told him what I was looking for and he got it exactly. He was quick to get me information and handled all of the bookings and made my life easy. Our trip was exactly what we were looking for. Thank you so much Gene
I would recommend this agent to my family and friends
Gene Jochen responded:
Thank you, our pleasure to help of course!
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5 of 11 people found this review helpful

Great Way To Experience Cuba!

Reviewed By CAM - Massapequa, New York | Traveled to Cuba ~ Caribbean
Gene made planning our first time visit to Cuba seamless! His knowledge of Cuba, the Cruise line (Celestyal), and the "Authentic Cuban Experience" we had on board was exceptional. Gene was able to secure timely and reasonable flight prices and arranged for us to stay in a hotel the night before the ship sailed that was close to both the airport and the cruise terminal . This was a wonderful way to begin our trip. Gene made sure he spoke to us before sailing to review documents and answer any questions we had. Our trip was memorable from start to finish thanks to Gene's fine efforts.
I would recommend this agent to my family and friends
Gene Jochen responded:
Thank you for your review. So glad you had a wonderful and memorable trip. I'd love to help others see Cuba for the first time as well. Spread the word!
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6 of 13 people found this review helpful

Solid service

Reviewed By Golfpro94 - Kingston, ON | Traveled to Las Vegas ~ Nevada ~ USA
Great work, fast replies, good follow up after the sale
I would recommend this agent to my family and friends
Gene Jochen responded:
My pleasure! Follow up after is as important as the pre-work to make sure that everything has gone well and follow up on any issues that might have occurred. Part of the job!
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4 of 10 people found this review helpful

AWESOME TRIP! OLE!

Reviewed By Schultzie - Long Island, NY | Traveled to Seville ~ Spain ~ Europe
He's extremely personable. Does his research to offer you the best options, as well as listening to your suggestions. Provides updates. Keeps in contact with you while traveling and follows up
I would recommend this agent to my family and friends
Gene Jochen responded:
Thanks so much Mary! Glad you had a great trip to England and Spain. Keep us in mind for your next big trip!
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5 of 12 people found this review helpful

Thank-you Costa Rica We Love You !

Reviewed By DCL - Oshawa, ON | Traveled to Costa Rica ~ Central America
I met with Gene to plan a 25th Anniversary trip with my Wife to Costa Rica without any knowledge what so ever of the Country and destinations. We knew we just wanted to see Costa Rica.
After an initial consult with Gene to determine our needs, he presented 3 different resort options all with different pros & cons. We met again and reviewed each resort together before landing on Dreams Las Mereas.
Turned out to be best trip ever !!! The resort was the best we have ever stayed at and the entire trip was everything we hoped for in Costa Rica.
Upon our return Gene requested a post mortem over a coffee to better understand our experience and ensure we were completely satisfied with the trip overall. Great follow-up ! We will definitely be planning our next trip with Gene at Be Smart Travel !
I would recommend this agent to my family and friends
Gene Jochen responded:
Thank you so much for sharing your experience! So glad we could help find the perfect vacation/anniversary trip for you both. I'm truly humbled. Looking forward to topping this with your next trip.
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7 of 16 people found this review helpful

AMAZING Vacation

Reviewed By Athena - Oshawa, Ontario | Traveled to Dominican Republic ~ Caribbean
Just wanted to give a big thanks for booking my first trip to the Dominican. Gene was very quick in accommodating my vacation request. Recommending me their top 3 resorts and suggestions. I had an amazing time. Thank you both, looking forward to booking my next vacation with you.
I would recommend this agent to my family and friends
Gene Jochen responded:
Thank you Athena, so glad you had a great trip!
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7 of 16 people found this review helpful

Seamless Experience!

Reviewed By Crisstalle - Oshawa | Traveled to Jamaica ~ Caribbean
Gene was very professional and accommodating throughout the entire process.

He gave me his honest opinion and suggestions as I was green to booking my travel with an agent.

He made me feel very confident and secure while booking my trip.

Last but not least, I LOVED THE RESORT!!! It was perfect in every way and I have ZERO complaints.

I will book with Gene again!
I would recommend this agent to my family and friends
Gene Jochen responded:
Thank you. It was my pleasure! So glad you had an amazing experience.
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10 of 25 people found this review helpful

He planned our trip exactly what we wanted & very knowledgeable.

Reviewed By LynnJ - Arizona | Traveled to
Gene planned our trip with exactly what we wanted & he was very knowledgeable. He takes the time to be sure we are getting the best deal for what we want. He made planning everything so easy & fun for us to have an amazing vacation! I highly recommend him to anyone who is looking to have an amazing vacation!
I would recommend this agent to my family and friends
Gene Jochen responded:
Appreciate the feedback. So glad that you had a great vacation!
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5 of 16 people found this review helpful

Might sound cliche, but this was the best trip eve

Reviewed By Coops - Whitby | Traveled to Trinidad & Tobago ~ Caribbean
Meticulous attention to detail.
Personal contact throughout the whole booking/ flight confirmation process.
Followed up on my return to find out about my vacation.
Exceeded my expectations as a travel agent.
Amy concerns escalated were addressed in a timely manner.
I felt that all I had to do was pack my luggage and leave everything else in Gene's capable hands. I wasn't disappointed!!
I would recommend this agent to my family and friends
Gene Jochen responded:
Thank you! It's always fun helping my clients find the perfect vacation. And I love hearing all about it after.
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