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Roy Suthons

Toronto, Ontario Travel Agent
An independent agent with Cruise Holidays of Lawrence Park in Toronto, ON,
Roy Suthons
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26 Reviews | 96% Recommended

If you see the text box to the right do not fill it in
DESTINATIONSPanama
INTERESTSCruises
CERTIFICATES & AWARDS TICO Certification, Oceania Specialist Certification, Avalon Specialist Certification, Tauck Specialist Certification

Roy Suthons

Toronto, Ontario Travel Agent

An independent agent with Cruise Holidays of Lawrence Park in Toronto, ON

South American, Caribbean, European Cruise Expert

After working in the emergency medical services in Toronto for 35 years, I was ready for a relaxing change of pace. In 2007, my husband and I went on our first cruise and instantly knew that we would be back for more!

Over the years we have enjoyed numerous cruises around the world, and once retired, I was excited for the opportunity to help others have equally amazing experiences.

Today, I specialize in booking personalized cruises to the world’s most interesting destinations! My goal as a travel consultant is to pair you with the perfect cruise in any destination at any budget.

With so many cruise lines and itineraries available, it can be difficult finding the right one. Today, many travelers are fooled into thinking that the Internet has all the answers and information one needs to make an informative decision. I have access to special suppliers, amenities and upgrades that you may not find on your own.

My promise to you is to provide peace of mind and accountability and a safety net should the unexpected occur. I am your advocate!

I have experience with a wide variety of destinations including:

  • Alaska
  • Panama
  • Hawaii
  • And much more!

I love finding beautiful itineraries around the Caribbean Islands, Europe, South America and beyond. I have extensive knowledge of Princess Cruises along with other major lines. Whether you want a pristine view or easy access to restaurants and activities, I will get you the perfect room every time!

One of the most interesting trips that I’ve booked was an Avalon river cruise from Budapest to Bucharest with an added stop in Transylvania. My client wanted to see Dracula’s castle, and I booked extra transfers and hotels so they could explore the area and have enough time to board the next day. Most recently, I prepared a Viking river cruise from Shanghai to Beijing with a number of extras along the way!

Cruising has become one of my favorite activities, and I love helping people to discover its magic and the beautiful destinations. 

With a passion for travel and years of experience on the world’s best cruises, I’m ready to make your next vacation incredible!

My Reviews

8 of 14 people found this review helpful

Indeed a very well organized / pleasant trip!

Reviewed By Jay - Toronto, Canada | Traveled to Puerto Rico ~ Caribbean
Roy is very approachable (e.g. communicating over the phone, in-person, via email) and very prompt in responding to all inquiries, however trivial it might be. He provides excellent customer service and great value to his clients by providing detailed instructions prior to the trip, organizing everything including booking flights, all transfers to and from cruise ship, the cruise, and inquiring about the requirements of foreign citizens - to avoid any issues at the borders. Roy is extremely patient and takes the time to listen to his clients' needs and addresses them accordingly and in a professional and timely manner. He builds great rapport with his clients and I can tell how much he is passionate about doing a great job for his clients.
I would recommend this agent to my family and friends
Roy Suthons responded:
Thank you so much for your kind words, Jay and I'm thrilled that you've been bitten by the cruising bug! It was my pleasure to assist you with this vacation. I'm looking forward to helping you find your next wonderful adventure.
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4 of 7 people found this review helpful

Fantastic family vacation!

Reviewed By Family of 4 - Toronto | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Easy to work with. Prompt in answering questions even after hours.
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks for your support! It was a pleasure working with you and I'm delighted that you've been bitten by the cruising bug. I'm also excited for you as you start counting down to your next cruise.
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3 of 6 people found this review helpful

One off the bucket list.

Reviewed By POIF - Toronto, Ontario Canada | Traveled to Budapest ~ Hungary ~ Europe
It was a great pleasure working with Roy throughout the whole process. He made sure that everything was in place for us and done long before any deadlines. Roy was quick to respond to any questions or concerns which just added to our confidence in his knowledge and ability.
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks for your kind words, Frank! It was my pleasure to introduce you to river cruising and I'm so glad you enjoyed your adventure. I'm also glad that I made the process easier for you. Looking forward to your next cruise!
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1 of 2 people found this review helpful

A wonderful agent .

Reviewed By Britlov - Toronto Ontario | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Roy is hard working, thorough and approachable. We felt that we could call him with any problem and he would do his best to fix it. We will definitely use him again, even when he moves to Winnipeg.
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks so much for your kind words. I'm so thrilled that you had a great vacation and that I could look after getting things set up for you!
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7 of 14 people found this review helpful

A trip full of wonderful memories!

Reviewed By Kate B/Chris B - Toronto, ON | Traveled to Ireland ~ Europe
Roy became a valuable member of our planning for our recent trip to London and Ireland. He gave us some great advice beyond the 'standard' tour trip and we ended up with a perfectly paced trip based on our needs and wishes.
Roy was easy to contact and was quick to respond to our questions or inquiries. Looking forward to booking our next big trip with him!
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks so much for your kind words, K & C! I'm so glad you had a wonderful time and I can't wait to see what adventure will await you next. It was a pleasure working with you.
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2 of 5 people found this review helpful

Cruise to South America

Reviewed By Michelle - Toronto, Canada | Traveled to South America
Excellent service and responsiveness. Roy went above and beyond.
I would recommend this agent to my family and friends
Roy Suthons responded:
It was my pleasure to help you with this wonderful vacation! I'm glad you had such a good time. Looking forward to your next adventure.
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7 of 16 people found this review helpful

The best travel agent

Reviewed By Jian - Toronto, Ontario | Traveled to Alaska ~ USA
I am very lucky to meet Roy. I do appreciate his thoughtful services after booking.
I would recommend this agent to my family and friends
Roy Suthons responded:
Thank you, Jian. I'm so glad you had such a good time. I look forward to helping you and your family find another wonderful vacation soon!
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9 of 20 people found this review helpful

The best trip out of 5 cruises.

Reviewed By Tony - Toronto, Ontario | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Very pleasant and very informative. Takes care of details in a timely manner.
Roy Suthons responded:
Thanks so much, Tony. I'm glad you had such a fabulous cruise and I look forward to working with you to find your next adventure!
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5 of 13 people found this review helpful

Beautiful trip - Copenhagen to Amsterdam

Reviewed By Barb - Toronto, Ontario, Canada | Traveled to Baltic Sea ~ At Sea ~ At Sea
It was an absolute pleasure working with Roy Suthons from the first day we walked in to get some information about a possible cruise vacation, through to the excellent experience we had on our Oceania Marina voyage. Roy was able to find the perfect trip and cruise line to allow us to get to all the destinations we wanted to visit. Further, Roy's attention to detail is outstanding.
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks so much for your kind words, Barb! It was my pleasure to work with you and I look forward to your next grand adventure. Roy
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6 of 15 people found this review helpful

Fabulous experience!

Reviewed By Terry - Barrie, Ontario | Traveled to London ~ England ~ Europe
Roy was very knowledgeable and friendly. He was always ready to help search out the best deals for us and locate new exciting adventures... always cheerful he made us feel like we were always the top of his priority list.
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks, Terry! I'm so glad you had a good vacation. I can't wait to help you put your next wonderful adventure together.
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7 of 17 people found this review helpful

Best river cruise we have been on so far!

Reviewed By The Macivors - Toronto, Ontario, Canada | Traveled to Basel ~ Switzerland ~ Europe
Answered every question no matter how bizarre and satisfied every need in a cheerful, helpful, professional manner!
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks so much for your kind words. It was a pleasure facilitating your cruise and I look forward to finding another exciting vacation for you!
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10 of 23 people found this review helpful

Mexico at its BEST

Reviewed By Stormin' Norman - Toronto Ontario | Traveled to Mexico ~ Mexico
Roy was great! He took care of all my needs every step of the way. I felt totally taken care of at all times and had a GREAT vacation. Roy is THE BEST!
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks, Norman! I look forward to helping you catch many more vacation dreams in the future.
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7 of 18 people found this review helpful

Good trip. Enjoyed by all

Reviewed By ? - Apsley Ont | Traveled to Rhine River ~ On the River ~ At Sea
very helpful with all my questions
I would recommend this agent to my family and friends
Roy Suthons responded:
It was a pleasure working with you and I look forward to helping you find more wonderful vacations in the future!
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5 of 15 people found this review helpful

Bucket List Adventure - South America

Reviewed By Travel Bug! - Toronto | Traveled to South America
As someone who does not travel extensively, I was initially quite apprehensive about going to South America for almost a month. However, working with Roy went a long way to put my mind at ease. He ensured we had an incredible trip and played an integral role in its coordination. I’ve recently returned and am already planning my next trip – this time to East Africa. I guess you can say I caught the travel bug. I look forward to working closely with Roy on the next trip as well.
I would recommend this agent to my family and friends
Roy Suthons responded:
It has been my pleasure to infect you with the travel bug!! To quote Jamie Lyn Beaty, "Jobs fill your pocket, but adventures fill your soul." I'm so glad I helped you find such a wonderful adventure.
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7 of 19 people found this review helpful

Excellent customer service

Reviewed By JJ - Toronto | Traveled to Germany ~ Europe
Excellent customer service prior, during and after travel
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks so much for your kind words, I look forward to working with you on your next destination!
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9 of 23 people found this review helpful

We had a great trip! New year's was great!

Reviewed By Jeannie - Innisfil, On | Traveled to Dominican Republic ~ Caribbean
I was given Roy's number through a friend. I understood he specialized in booking cruise's.

He was awesome from the start. Very helpful and "patient' as I was booking for 6 adults.Four of them in their early 20's not always easy to deal with them but Roy was very patient and worked very hard finding us something that would suite all.

Even when we got to our destination we had a small problem. My daughter texted him and he got right on it to make sure we were looked after and happy.
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks so much for your kind words. It's always a pleasure helping our valued clients find a great vacation. I look forward to finding more wonderful destinations for you in the future! Roy
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6 of 17 people found this review helpful

Culture and Agriculture - Rome and Calabria.

Reviewed By Happy wanderer - Toronto , ON. | Traveled to Europe
I was taking a trip to Rome and Calabria , Italy and needed help with places to stay. In Calabria I have friends renovating a house which I wanted to see but couldn't stay there yet so needed a hotel close by. Roy got us a nice hotel in an interesting neighbourhood in Rome, lots of shops and restaurants and 2 blocks from the Colosseum . I was travelling with a friend with mobility problems so this was great. He then got us a wonderful hotel by the beach in Calabria but still close to where my friends house was. Roy also took care of all the transfers from airports to hotels and back to airports and all worked out perfectly.
I would recommend this agent to my family and friends
Roy Suthons responded:
Mike, I'm so glad that everything worked out so well for your trip. It was my pleasure putting this together for you and I'm looking forward to helping you with future vacations!
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4 of 14 people found this review helpful

Great trip!

Reviewed By Shirley - Ontario | Traveled to Alaska ~ USA
Very approachable. Willing to answer any questions I had. No issues on the trip!
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks so much, Shirley! It was a pleasure looking after you and I hope you can join us on another group cruise in the future!
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6 of 18 people found this review helpful

Excellent customer service

Reviewed By JJ - Toronto | Traveled to Germany ~ Europe
Excellent customer service prior, during and after travel
I would recommend this agent to my family and friends
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8 of 22 people found this review helpful

Roy is the best

Reviewed By Freddy - Toronto Ontario Canada | Traveled to New Zealand ~ Australia & New Zealand

Roy has been a joy to work with. He has a calm disposition and a keen interest in finding out what the client wants then works tirelessly to get it for them.

I have booked my last 2 trips through him and on short notice he has found exactly what I wanted. No pressure or airs about what he thinks is best like some agents I have had in the past.

All my future trips will be booked through him and Cruise Holidays of Lawrence Park. I have and will continue to recommend him to family and friends.

Fred Strickland Toronto Canada
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks so much, Fred! I appreciate your business and it's a pleasure arranging wonderful vacations for you. Roy
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2 of 11 people found this review helpful

Outstanding Girls Trip!

Reviewed By Great Time - Ajax, Ontario | Traveled to Cuba ~ Caribbean
I contacted Roy with my list of demands/requirements two weeks before the date I wanted to leave. Roy devoted his time to meet and exceed my vacation request to Cuba.
I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks for your confidence, M! It was a pleasure putting your trip together for you and I'm looking forward to sending you off on more wonderful adventures.
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3 of 13 people found this review helpful

Once in a lifetime adventure!

Reviewed By CC - Toronto | Traveled to South America
Roy demonstrates exemplary customer service. He is attentive and an absolute pleasure to work with. We had been planning to visit South America for years but didn’t know where to start. As soon as we engaged Roy, the itinerary quickly fell into place. Roy was able to connect us with an expert on the region and supported us every step of the way.
I would recommend this agent to my family and friends
Roy Suthons responded:
I'm so happy that you had such a wonderful vacation, CC! Can't wait until we can find another great adventure that brings lifetime memories for you.
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4 of 15 people found this review helpful

A very good trip with interesting sights and excur

Reviewed By Evan - Victoria, B.C. | Traveled to Rhine River ~ On the River ~ At Sea
Roy did a very good job assisting our group with booking and discounts. He was diligent in his follow up and had great attention to detail.
I would recommend this agent to my family and friends
Roy Suthons responded:
Thank you very much for your kind words, Evan! I'm so glad you had such a good time and I look forward to working with you to find future adventures! Roy
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7 of 21 people found this review helpful

Bucket List Trip

Reviewed By Yardy - Toronto On Canada | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
I will start by saying, that Mr Roy Suthons is one of the warmest, and most caring human beings I have ever met. He is absolutely well suited for this occupation, and on top of that he is extremely professional and well prepared. He is is extremely detailed and thinks of everything that would make my vacation more enjoyable, from the flight to the accommodations, and resort. I didn’t have to worry about anything and the one snag that we had about an offer that wasn’t what it appeared, he was more upset about it than I was, even though it was beyond his control. I will use his services for all my vacations going forward, and make sure to tell my family and friends to book with him for theirs.

Sincerely,

Victor Martin
I would recommend this agent to my family and friends
Roy Suthons responded:
Thank you so much for your very kind words, Victor. It was my pleasure helping you have a wonderful vacation. I look forward being a part of finding wonderful adventures for you and your family in the future! Kindest regards, Roy
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5 of 18 people found this review helpful

Awesome Information

Reviewed By First Time Cruisers - Toronto, Canada | Traveled to Roatan ~ Honduras ~ Central America
Roy provided side by side comparisons of a number of different options for cruises based on our criteria. We were able to easily select the best option for our first cruise.

Roy was exceptional in responding to our many questions regarding cruising in general and what to expect when we boarded the ship. All the information was relevant to what we experienced. His extensive experience in cruising provided invaluable information which became reasuring to both my wife and myself.
I would recommend this agent to my family and friends
Roy Suthons responded:
Mike, I'm so glad you and your wife enjoyed your first cruise. Looking forward to setting you up on that river cruise you're interested in when the time is right! Thanks so much for your comments.
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6 of 22 people found this review helpful

A memorable trip through China

Reviewed By Blake - Vancouver | Traveled to China ~ East and Southeast Asia
Roy was easy to work with to set up our Viking River cruise and the flights to and from China. We got a great price for our Canada Air Premium Economy seats. He checked and double checked all of our trip details and insured we were happy with how things were set up. He was very pleasant to work with

I would recommend this agent to my family and friends
Roy Suthons responded:
Thanks for your kind words, Blake! I look forward to helping you find other wonderful vacations in the future!
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